Bring back chat on PS5
The new update on PS5 makes you scan a QR code and forces you to chat thru your phone. Why this was implemented is beyond me. If we wanted to use our phones we would. What if a user doesn't have a phone? The update literally makes watching on PS5 pointless if you like to chat.
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vybenite commented
I've been watching Twitch for years, and I used to watch almost every day. Now after the update it changed to something VERY BAD!
1. It's SLOW now!
2. Can't preview anymore who's online
3. Changing channels and pages is very BUGGY now (need to reset all the time)
4. No more chatting without phone!?
5. Did I mention it's SLOW nowIf I would only use PC for watching then I probably would watch 90% less Twitch, 'cause from TV it's so much easier.
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sn7pes commented
Guys. It is blatantly obvious why these morons at Twitch have made this change. If someone logged into twitch on console wants to chat, they need to use their mobile to do so, logging in again. This creates the illusion and figures that there are more people on the platform than there really is. It’s a transparent attempt to cook the viewing figures. I can’t wait for Kick to get their butts into gear and get an app on consoles. Bottom line, where Twitch is concerned, vote with your feet. Look at how long this thread of feedback has been in place. Do you really think they are listening?
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TheHeroOfUnknown commented
@Shagg17c Wrong form. This is about Chat, not points.
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GeekShaggy commented
Please Allow Channel Points animations for PS5 Console
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ladysisyphus commented
This change is absurd. It's trash. It is a deliberate choice to make the experience worse. Since it forced the update, I just haven't logged into Twitch again. I miss the streamers I enjoyed, but not enough to put up with this.
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joaotome40 commented
Twitch is getting worse and worse please do something about it. I just can't stand anymore in this app. I can barely move. Is lagging and lagging.
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fighterkiller15 commented
So the assumption is you want us all to stop using twitch on console? maybe just do everyone a favor and shut down the console app entirely. How does this benefit twitch to have less users? Is it a data collection thing theyre trying to do by us scanning a qr code?
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NQAT commented
They've got complaints going back months on here about chat being removed and haven't listened. I mostly watch VODs because I don't have time to catch streamers live and chat is half the entertainment. Since the latest update on PS4 I've been forced to experience exactly the same thing PS5 and Xbox users have complained about for months??
Who's bright idea was this to downgrade the usability of an application??? Just give me back the old app, at least it's UI was just about tolerable - this new UI seems to have been designed by a college student project.
Going forward, I won't be subscribing to anyone as I will be watching content elsewhere.
You even have the audacity to give me an ad that asks for feedback to improve twitch, yet you actively make the viewing experience worse!
Twitch has a reputation for being incompetent and anti consumer - this is yet another example.
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Kirby_Effect commented
Same here OP. I'm on PS4, myself.
Initially I used the twitch support ticket form, of which they said to come here instead and see if others already brought up this subject.in my support ticket, I told them I happened to not have a mobile device at this time. And I enjoyed using the console app to watch and chat at the same time. Pointless "update" to the app IMO.
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kay1d122 commented
New PlayStation update sucks
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TheStagGamer commented
A much worse experience watching VODS on ps4 without chat. Will have to find another way of watching.
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TheHeroOfUnknown commented
Still not fixed after so long. GUESS I'LL BE GOING TO MIXER! TWITCH LOST MY MONEY! **** THIS ***** *** COMPANY! HOPE THE ******* CEO RETIRES LIKE UNITY, SONY'S PLAYSTATION CEO, AND ACTIVISION CEO FOR BAD DECISIONS!
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timageness commented
Removing access to the chat is a ******* joke.
Nobody wants to jump through an extra hoop just to use something they already previously had.
Massive design fail.
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CuteKitty192 commented
I'm a little late on this but I noticed this change on ps4 the change is awful i don't like using my phone to use twitch chat at all i found it easier to type in chat on ps4 now i have to watch the stream on my computer. Sometimes i love to have the stream on my console to relax and sometimes talk in the stream chat but now i can't unless i go on my computer or use my phone as i cant chat on ps4 twitch app at all.
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Clicking_Cat commented
It's not just PS5 they messed up us PS4 users too. I don't understand why they shot themselves so hard in the foot. I don't want to be stuck watching only. My phone broke once and it was horrible. If my phone breaks again then what? Sucks to be you?
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syringol commented
I can't express how frustrating it is to use the twitch app on PS5. The channel info never goes away and there is no button to minimize it. You cant pause live streams . If you accidently tap the old buttons it will take you back to the channel page and clicks the unsubscribe button!! Did anyone actually test this? Why would you make an app worse and remove basic features? at this point I refuse to use the app and I'll just watch YouTube unless I'm at my computer. I have to smart share my phone screen if I'd like to watch twitch on my TV.
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TheHeroOfUnknown commented
Worse decision ever made. Deleted the PS5 Twitch app. Twitch basically said, "Want to chat? Get the ******** our console version."
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harr1s_02 commented
Allow us to type in chat on console again. Also, put the chat in the vods so we can actually see their reactions to things. Finally, put channel points next to the 'type a message' so we can actually claim our points and use them.
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vratedlucas commented
Any update on bringing back the ability to chat on ps5
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UdanCrisp commented
Twitch Ik You’re owned by Amazon but surely you can see that this update wasn’t even an update it was a complete downgrade thank god the mobile app is still as good as the console app use to be or else I quite literally wouldn’t use twitch period and Ik I’m not the only one either. Ik you’re trying to cut costs and corners with this downgrade but what the heck twitch we can’t even chat or see the chat anymore… that’s literally apart of the whole twitch experience. Come on guys you have to do better than this if you don’t want ppl to keep leaving and if you don’t want to keep losing money. 🤣🤣🤣