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Moderation

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555 results found

  1. Moderators and long term watchers are marked with "Suspicious User monitored by" followed by nothing. There does not appear to be any ban evasion or similar involved, and no reason is given. Users marked as suspicious in this way do not appear in Suspicious User Activity. Seems to only occur when using channel point redeems.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  2. Chat verification should be possible without mobil number verification, if a streamer trust a user. Otherwise lot's of people who do not want to give out their mobile number, could not be an active member of the community anymore. And the streamer and twich as well are benefit from active user, which are chatting and make the platform more interactive.
    I understand that new and unverified account should not be able chat directly everywhere, but for twitch users which a following a streamer a very long time, it should be possible to allow them to chat.
    So maybe the streamer…

    2 votes

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  3. As a mod for multiple channels within the same community being targeted by view bots, I would like an option to see the people who are viewing the stream vs. just the "users in chat" list as it does not show any bots, and the numbers do match up 99.9% of the time. I'm still uncertain of the distinction between the two metrics, and on that note, if there was a count for the users in chat, for regular users, VIPs and moderators alike, that would be very helpful so at the very least I could spare myself from counting…

    2 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  4. Make rule sets of automod strictness, whereas each set is applied to a type of viewer determined by streamer. For example:
    - Followed less than a week ago: Very strict.
    - Followed more than 6 months ago: Less strict.
    - Subscribed for 5 years straight and <2 timeouts: No auto-moderation.

    The main problem with a universal automod rule set (i.e. current automod, as of Dec 2021) is that when a flaggable word is used with amicable intent by a loyal viewer and then manually permitted by a mod, the same permitted word can now be used maliciously by bots and…

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  5. Please add a tooltip to popup to show the name of the Category when hovering the mouse over the Category image in Mod View.

    The name of the Category can popup on the mouse in the same way the tooltips popup when hovering over the docked widgets.

    The Category image is small and sometimes it is not always noticeable what the game is by looking at the small picture.

    Currently you need to click to open the category page or look at the URL destination in the browser to confirm the name of the Category when hovering over the Category…

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  6. Allow mods to see if and where users are banned in other channels. This is would be applicable if a user is using a streamers emotes in another channel and being toxic while they are banned in the chat where they are using the emotes from.
    This would make the streamer whose emotes they are using look bad/make the community look bad meanwhile they could be banned in the community they are using the emotes from.
    This could be shown when a moderator opens a users card.

    2 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  7. For example, color marker on nickname to mark toxic user in chat, small note on hover, or coloring friends messages in chat. I've been active twitch user for over 7 years. Now I am moderating a lot of twitch channels. Sometimes there are toxic people, that provoke to get banned, looking for reason to act even more toxic. Would be great to have an ability to mark different users in chat, so you dont need to check message history or remember nicknames to note peoples behaviour

    2 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  8. Add a toggle switch for phone verification to Mod View to allow mods to turn it on and off mid stream - especially when new raids come in. Similar to Followers only mode or Sub only mode
    Finding that with Phone Verification turned on, less people are chatting when legit raids come through. But we don't want to turn it off in case there are hate raids.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  9. Tonight we found out that with Automod turned off the word "classroom" is being banned from chat. I have even added the word to the automod whitelist/permitted terms and it still banned. Come on twitch. If a streamer wishes to turn off Automod that is their choice. There should not be a hidden banned list of words.

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  10. Now that they are using bot accounts to spam the same message in a channel (and most of them are disgusting messages) it should be correct to add a ON/OFF button in "Moderator Panel > Chat Actions" so we are able to easily activate the unique mode in chat, so the spam will have less impact in the chat. We know we have the command, but a button is always easier, and most of moderators don't know all chat commands.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  11. If a username is shown on twitch then it should be allowed in a poll without tripping the content feature. I often run fun competitions with my viewers where the results can be determined by a poll.

    Unfortunately some of my viewers' usernames are not permitted in polls, even though they can chat freely in chat without censorship.

    I don't want to add the 18+/Mature tag to these streams to allow a poll to happen and to have to change a username for a poll, while it can work, is both inelegant and makes the polling API almost useless.

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  12. I want to use the name of a game in the stream title but the dashboard won't let me. For whatever reason "Kula" World, a properly existing videogame, is not allowed in the title (same for the notifications). Great, so I cannot let people (most of all, my followers) know I'm playing that game.

    2 votes

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    1 comment  ·  AutoMod  ·  Admin →
  13. Save/add unban request messages as part of the user's records. This promotes consistent moderation and transparency for streamer and moderators, especially when responsibilities are disseminated.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  14. If you are a mod, you already know what this feels like. You are modding for the streamer and the chat moves and you see someone type something inappropriate or something you should be deleting, wrong behaviors etc..

    Chat moves fast and the messages move and so do the little options to delete/timeout/ban someone. At times, you click on one of those options but right in that instant the chat moves and you end up targeting the wrong person who has never done anything causing them to maybe get offended and possibly leave the stream.

    The idea is to allow…

    2 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  15. When automod was updated the term Noob was added in as a derogatory term. Unfortunately that's a part of my name so for a long time whenever someone used the term Noob with a different word before or after it, it would get flagged by automod and one of my moderators or myself would have to manually allow the message through. This is also a problem when I'm in my friend's streams if they haven't added that specific phrase to their "safe words" list.

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  16. Certain channel-specific actions and stats are shown in Stream Manager and not Mod View which could be helpful to consolidate down to one location. Adding the option to see a live Viewer Count and Follower Count for instance such as in Stream Manager mode or having channel Quick Actions be brought over to Mod View for editors could save a lot of frustration when switching between the tabs to run ad breaks or organize raids at the end of stream.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  17. There should be the ability for broadcasters to edit moderation history. Private blocked terms should not be visible to mods once the broadcaster unblocks them and there should be a way to delete or edit previous logs in mod history for the security and safety of the streamer. I have seen many other streamers with this problem who are now afraid to take on new mods because of the access they could potentially have to private information.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  18. I've changed all if the allowed word and moderator settings but still cannot add that I am a ****** cancer survivor. I can write boobie cancer or b r e a s t cancer and I find this incredibly offensive, ridiculous, and frustrating

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  19. Your letting mods decide **** is not the way to go. Don't let them have the power unless 10k more of viewers

    2 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  20. As title says, on a large 4k monitor the default font size can be just a little bit too small. Having the same options as chat font scaling would fix this issue.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
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