109 results found
-
Filter by subscription status Allow Mods to filter users in chat by whether they have a subscription, have previously had a subscription to the channel, or are unsubscribed. This would make it much easier to filter out bot accounts from hate raids.
5 votes -
Add banned reasoning after the ban Sometimes you need to ban someone quickly to removed them from chat (say spammers) and you don't have time to add a banned message.
A popup or similar mechanic that will allow you to easily add a reason after removing the person from chat would be helpful when dealing with unban request or repeat offender after getting unbanned.
15 votes -
Add a history for channel point redemptions It would be nice to be able to see a redemption history for each channel point redemption, as there are certain channels that only want people to redeem certain rewards once, and a history can be a way to check if a user has redeemed it before. (also add the ability to clear the history per reward)
71 votes -
Tooltip when hovering over Category image. Please add a tooltip to popup to show the name of the Category when hovering the mouse over the Category image in Mod View.
The name of the Category can popup on the mouse in the same way the tooltips popup when hovering over the docked widgets.
The Category image is small and sometimes it is not always noticeable what the game is by looking at the small picture.
Currently you need to click to open the category page or look at the URL destination in the browser to confirm the name of the Category when hovering over the Category…
2 votes -
Channel points complete/refunded history Add channel point completion/refunds to the activity feed.
Occasionally a new or not paying attention mod may complete/complete all/refund/refund all without realising that was the wrong action or the redemption has not been completed.
This allows the moderator to go back in the queue and let the broadcaster know what was completed by accident etc.
15 votes -
"also banned in" these channels under viewer card with in mod view When "/user" lookup we can have Messages, Timeouts, Bans, Mod Comments,
It would be helpful to see the other places that potential chatter has been banned in other places to warn the other mods of a potential risk.
7 votes -
Mod View chat logs aren't updating When you click on a users chat logs, then click off and the user has sent messages later in the stream then the chat logs won't update. Its a big pain when you look at the logs of a user and need to look at them again in an hour or so but the logs haven't updated and you need to refresh your chat window.
32 votes -
Auto-Deny Unban Requests I see how the unban request option can be helpful, especially in the situation of accidental bans/misunderstandings, but many bans that are carried out are intentional and for outright hateful behavior, and the unban requests associated with those are usually filled with more hateful speech that mods and streamers shouldn't be exposed to.
It would be very helpful to have an option when banning to say "this was intentional and we don't need any further contact with this user"30 votesThanks for the request. This was actually our first idea too, but it’s been difficult to think of a way to do it without making the Ban flow too complicated, especially for Mods who are currently using the Mod Action buttons next to messages to Ban.
-
Add a switch for Phone Verification to Mod View Add a toggle switch for phone verification to Mod View to allow mods to turn it on and off mid stream - especially when new raids come in. Similar to Followers only mode or Sub only mode
Finding that with Phone Verification turned on, less people are chatting when legit raids come through. But we don't want to turn it off in case there are hate raids.2 votes -
Hide/Delete Mod Actions as the streamer Many streamers have added personal information as a blocked term, and have since removed it. All this private information is shown to all of their moderators. Hence allowing every moderator to know more than they should. Yes there is a way to make a blocked term private, but deleting these terms still shows the blocked terms to all moderators, new and old.
There should be a way for the streamer to hide these actions from the moderators, or have a way to delete them. If people don't want the action to be seen as if it didn't happen, then allow…
7 votes -
Prevent ad pre-roll when switching into Mod View from same channel When switching into Moderator View to handle a problematic viewer is about the worst time to be forced into an ad roll - you lose all ability to assess how the streamer is responding.
I am fine with pre-rolls on channels I moderate. I'm even fine with pre-rolls if I go straight into mod view, but if I am being redirected from Channel X into Mod View for Channel X, pre-roll ads should be disabled - this is purely for a functional reason (and frankly chances are I've already been served a pre-roll so this shouldn't impact revenue).
3 votes -
Add a "run ad break" widget to mod view Would be super helpful to have an ad-break widget in mod view (for channel editors) as I currently have to switch between stream manager (for ads) and mod view (for cleaner/more accessible UI).
56 votes -
Mod view extensions/panels Since the mod view is generally a small player it would be nice to add a panel style extension to the mod view which can be dragged and dropped on to the mod view.
This would allow mods to use third party tools without having to open another browser tab. They can stay focused on chat and moderating without switching back and forth.
6 votes -
Please allow mutiple Layouts in Mod View With the Creator dashboard having mutiple Layouts I would like to see the Mod view also have mutiple viewsLayouts. I mod for three or four channels and each one is different which panels I use. Some channel use automod other dont. Some are not affilate so there no point have the prediction window open.
4 votes -
Unique mode button in Moderator Pannel Now that they are using bot accounts to spam the same message in a channel (and most of them are disgusting messages) it should be correct to add a ON/OFF button in "Moderator Panel > Chat Actions" so we are able to easily activate the unique mode in chat, so the spam will have less impact in the chat. We know we have the command, but a button is always easier, and most of moderators don't know all chat commands.
2 votes -
Allow mods to sort users in chat by date the account was made. I think that allowing mods to sort the list of users beyond alphabetical would allow us to easily see the problematic accounts, check their chat history and easily filter out problem users. It won't solve the issue of long standing accounts being possibly problematic. That said, those who cause issues are generally using burner accounts.
23 votes -
Purged messages shown in history (who deleted what message) With Mod Tools enabled you click the purge button to clear the message from chat and from the VOD, but there is no accountability on who deleted what when going back and reviewing what message was purged by a mod. It could even look the same as how AutoMod shows the message that is held and allowed or denied by the Mod in question.
3 votes -
Remove unban request if twitch bans the account Currently it just displays no profile picture or name and none of the chat history is available. The only thing that shows is the reason put in the unban request.
Twitch should just auto deny the unban requests or remove them front he queue.
3 votes -
Clearing the "Mod Action" panel or being able to delete certain actions so mods can't see. While setting up my "permitted terms and phrases" I didn't click "private" when saving and my private information was sitting in the mod action panel with no way (or advice) to fix it. I wish there was a way I could have cleared that one specific action so none of my mods could see the private information I was trying to block.
15 votes -
unban request message Save/add unban request messages as part of the user's records. This promotes consistent moderation and transparency for streamer and moderators, especially when responsibilities are disseminated.
2 votes
- Don't see your idea?