96 results found

1. Only show mod icons when hovered over a message

   Currently, when you enable the "Show mod icons" in a chat where you have that permission, the icons for ban/timeout/delete message take up a lot of space in chat and it's quite easy to misclick an icon on a wrong message if chat is moving in a fast pace. For those reasons, I generally have this option disabled in chats that I moderate.

   I like the way how the "pin this message" and "reply to message" icons work, whereas they only show when you hover over a specific message in chat. Could we make all mod icons work like that so we just get a "toolbar" of mod icons once hovered over a message?

   I understand that some people might be used to/like it better the way it works now, so maybe make it an opt-in feature?

   Currently, when you enable the "Show mod icons" in a chat where you have that permission, the icons for ban/timeout/delete message take up a lot of space in chat and it's quite easy to misclick an icon on a wrong message if chat is moving in a fast pace. For those reasons, I generally have this option disabled in chats that I moderate.

   I like the way how the "pin this message" and "reply to message" icons work, whereas they only show when you hover over a specific message in chat. Could we make all mod icons work like that… more

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2. Mod View Activity Filters Menu Position

   The "Filters" menu on the "Activity Feed" widget opens downward. This can cause the menu to go below the browser screen, depending on the layout of the Mod View and screen resolution.

   It should be how "Mod Actions" is designed.
   The "Filter" menu on the "Mod Actions" widget opens in a position that is visible no matter how far down to the bottom of browser the widget is positioned.

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3. Add ability for moderators to "hide" items in activity feed, including from streamer in certain circumstances.

   A channel I mod for gets hate follows targetting part of the streamers' identity frequently - specifically the username being a hateful message.
   At current, that name cannot be removed from the Activity Feed and Moderation Actions histories, even after the account has been banned for TOS violations.
   This can result in them being visible to the streamer and mods for a while, depending on the activity of the channel.

   It would be nice for moderators to have the ability to hide such actions in those lists to protect Streamers from such hateful content.

   3 votes

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4. hype train mod notification cooldown

   As someone who has to manually keep track of when the next hypetrain is available by writing the time once a train is completed. It would be nice to have a mod notification alerting mods that a hypetrain is ready. There are times where I forget to write down time and have to do my best to figure out when the next is ready. Having a notification would solve that issue and allow me to focus more on chat.

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5. Sort function for redemption queue in Mod and Streamer view.

   Add simple sorting options for redemption queue in moderator and streamer view. Particularly the ability to sort the redemption list by most recent.
   Highly active redemptions can quickly stack up many pages in the history, and clicking through sets of 50 for something in the multiple hundreds or even thousands is both slow and causes browser lag. A simple drop down and "sort by most recent" would solve these problems and increase convenience.

   One streamer I moderate for is chronically anxious about rejecting or completing the history, and has hundreds of thousands of entries in the queues going back years. While that isn't twitch's fault, it is certainly a problem that I can imagine isn't isolated to a single anxious streamer.

   Add simple sorting options for redemption queue in moderator and streamer view. Particularly the ability to sort the redemption list by most recent.
   Highly active redemptions can quickly stack up many pages in the history, and clicking through sets of 50 for something in the multiple hundreds or even thousands is both slow and causes browser lag. A simple drop down and "sort by most recent" would solve these problems and increase convenience.

   One streamer I moderate for is chronically anxious about rejecting or completing the history, and has hundreds of thousands of entries in the queues going back years.… more

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6. Make the ability to tag creators in the channel title show in Mod View

   The new feature that allows people to tag creators in the channel title does not currently work in Mod View. Having that not visible in the title in Mod View makes the feature feel like it's not working and if a mod happened to want to look more into the creators that are being tagged, they would have to manually search for that creator or find them in the viewer list (which, there is no guarantee that someone being featured on the stream would be in the viewer list) which defeats the purpose of having the feature in the first place.

   I know that Mod View is fundamentally different on a technical level than the regular stream page, but having a feature based within the title of the stream and not having that feature work in all instance of the title on-site is a bit of an oversight and adding that to Mod View would make the QoL of creator-tagging better.

   The new feature that allows people to tag creators in the channel title does not currently work in Mod View. Having that not visible in the title in Mod View makes the feature feel like it's not working and if a mod happened to want to look more into the creators that are being tagged, they would have to manually search for that creator or find them in the viewer list (which, there is no guarantee that someone being featured on the stream would be in the viewer list) which defeats the purpose of having the feature in the first… more

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7. Monitored/banned users

   Similar to how only the mods and streamer can see a "Staff" category in the User List, it would be great for there to be a "Restricted Users" category that they could see as well that would show any users in chat who are either monitored, restricted or banned from chatting. This would be a great tool for actively monitoring those who are stalking and harassing a streamer without them having to type in chat. For those that have first time follower/chatter restrictions, it would allow mods to see brand new/ban evading accounts trying to wait out the restriction time. Could also include users who are timed out.

   Similar to how only the mods and streamer can see a "Staff" category in the User List, it would be great for there to be a "Restricted Users" category that they could see as well that would show any users in chat who are either monitored, restricted or banned from chatting. This would be a great tool for actively monitoring those who are stalking and harassing a streamer without them having to type in chat. For those that have first time follower/chatter restrictions, it would allow mods to see brand new/ban evading accounts trying to wait out the restriction time.… more

   3 votes

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8. Allow permissions to become mod before modding

   Display what channels im a mod for as well as ask for approval for becomming a mod.. as a safety thing.. as i am a mod for a channel i do not know anything about. i or at least let me know what the channel is

   2 votes

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9. Moderator view

   Mod view should be similar to the broadcasters view with the ability to add panels that fit them such as a raid button, a pole button, all the things to make the mods job simpler.

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10. Requirements to become a channel moderator

    New channels have MINIMUM REQUIREMENTS to fulfill to gain relevance. Why are there no requirements to become a moderator? they have "POWERS" and FUNCTIONS similar to the OWNER of the channel, and yet there is no filter to make them a moderator.

    I want to bring in a requirement for an account to be able to become a channel moderator.

    • Requirement: minimum time of account creation, for example, for someone to be able to add another account as moderator to his channel, the account has to be at least 3 days old or 7 days old.

    Every day there are people (with the account created on the same day and using VPN for sure) convincing new streamers to be moderators of their channel, and thus be able to trick the streamer and ban the viewers who try to warn him. In other words, a "SIMPLE" moderator can ruin a broadcast of a NEW channel. (This kind of situation happens mostly with women, through fake "donations" in chat)

    With minimum requirements like this, it would avoid a lot of "trolling" and make it safer and more effective in choosing moderators. I emphasize that this is only 1 requirement and there may be more, such as verified account, verified number... this seems very simple and obvious, why doesn't it exist yet?

    New channels have MINIMUM REQUIREMENTS to fulfill to gain relevance. Why are there no requirements to become a moderator? they have "POWERS" and FUNCTIONS similar to the OWNER of the channel, and yet there is no filter to make them a moderator.

    I want to bring in a requirement for an account to be able to become a channel moderator.

    • Requirement: minimum time of account creation, for example, for someone to be able to add another account as moderator to his channel, the account has to be at least 3 days old or 7 days old.

    Every day there are… more

    15 votes

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11. Mod View Chat broke after /shoutout implemented

    Using latest Chrome browser edition, i'm unable to do /slash commands, @, or reply to specific chats; basically anything that has a popup overlay in Mod View. This happened after /shoutout was pushed live on the service. I'm able to do all these things in normal channel chat view.

    2 votes

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12. Allow Mods to access a full channel History

    Allow Mods to access a channels full history beyond the last 100 items in the activity feed. If a channel gets a mass follow or hate raid or bot spam, then last 100 items in activity feed could get used up fast. Same goes for Hype Train times when there could be more then 100 user events that a broadcaster would like to acknowledge. So, having access to a full days or weeks log link/page could be beneficial

    1 vote

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13. Dynamic Message history on Viewer Card

    Mod View - Dynamically update Message history on a User Card.

    Currently a User Card can be opened for a user of interest to see their Messages / Timeouts / Bans / Mod Comments. Once open any new Messages from that user do not appear in the card. This would be useful when 'monitoring' that user.

    3 votes

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14. Delete your own message on the chat when you are mod

    it will be better if moderators can delete their own message on the chat.

    1 vote

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15. Mod view does not update title and game picture
    1 vote

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16. Please fix the mod view

    I am a moderator for quite a few channels. But I have a huge issue with the mod view interface. It is designed poorly by twitch, this is an example of the issue:

    https://imgur.com/a/xfFw4Za

    Can you make adjustments to the following sections ?

    Section 1: please make this smaller? It does not need to be that **** huge. I do not care to see someone's twitch banner. All I need to see is the text. Shown.
    Section 2: it is impossible to resize to be able to see someone's past messages. It is very difficult to use as a moderator. Please make this section bigger.

    Please rework this entire feature to make it more user friendly. Why is everything below section 2 so huge? It is a poor design and makes modding difficult. People I know that mod for huge channels do not use mod view because of the poor design.

    I am a moderator for quite a few channels. But I have a huge issue with the mod view interface. It is designed poorly by twitch, this is an example of the issue:

    https://imgur.com/a/xfFw4Za

    Can you make adjustments to the following sections ?

    Section 1: please make this smaller? It does not need to be that **** huge. I do not care to see someone's twitch banner. All I need to see is the text. Shown.
    Section 2: it is impossible to resize to be able to see someone's past messages. It is very difficult to use as a moderator.… more

    1 vote

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17. moderator

    Flashing panels on mod view when using Safari 15.5 on macOS 12.4

    The panels from the mod view that overlay the stream start flashing making it impossible to interact with them or even see their content

    2 votes

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18. "Suspicious User monitored by" appears on seemingly random users.

    Moderators and long term watchers are marked with "Suspicious User monitored by" followed by nothing. There does not appear to be any ban evasion or similar involved, and no reason is given. Users marked as suspicious in this way do not appear in Suspicious User Activity. Seems to only occur when using channel point redeems.

    2 votes

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19. Add predictions log to the mod actions

    It would be nice to have a log about predictions in the mod actions, like who started/ended predictions, etc.

    1 vote

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20. The Mod-View is nice but some short-sighted things are driving me crazy...

    Upfront: Please open a User-Voice section dedicated to the Mod-View - Why does the Creator Dashboard have one and the Mod-View not?

    1. In the user view (clicking on a user in mod-view or when reviewing an unban request), seeing when a user was timeouted or banned is so useless without seeing the message the ban was for. Please just show the last 5 messages they had before the ban and put a link to the chat-thread where I can look at more. I don't want to scroll 900 messages to see what an old ban was for. This should be pretty easy to implement judging by the way it's displayed.

    2. Add toggleable dictionaries in the blacklist. Often situations arise where we want to put a whole bunch of words onto a blacklist (e.g. Riot Games servers are down or some news went viral and we don't want to talk about it). It'd be great to have the ability to add these to a dictionary and turn different dictionaries on and off at a whim instead of having to add/delete 10 words one by one each time.

    3. Mods get insulted a lot in whispers, thats life (has gotten better with unban requests though, ty.). We ban users if they insult us but this is untraceable for other mods when they get asked for an unban. We circumvent this issue by screenshotting it with a tool like gyazo and pasting the link into mod-comments but the ability to link a ban directly to a mod-whisper for all moderators to see would be the right way to do it.

    4. As is said unban requests are great but please give us an option to allow people to repeat their unban requests every now and then. If someone gets denied they don't have access to the chat and can't see mods to dm, even years later. They should have the possibility to repeat their request at a later point in time and multiple times.

    5. Give mods the ability to highlight their messages back. We used to do this with /me and timeout chat users that used /me themselves. (Worked Great) I kind of understand why it got removed, however the italic version is beyond useless and only annoying. Just give us the option to disable it for chat users and enable it (in color) for mods and bots needing to do an announcement to chat.

    6. Introduce a mods-only chat where we can coordinate things between us and the streamer without using a different platform like discord in parallel.

    I hope some of these ideas are implemented, the first two alone would make life a lot easier!

    Best,

    Dohvah

    Upfront: Please open a User-Voice section dedicated to the Mod-View - Why does the Creator Dashboard have one and the Mod-View not?

    1. In the user view (clicking on a user in mod-view or when reviewing an unban request), seeing when a user was timeouted or banned is so useless without seeing the message the ban was for. Please just show the last 5 messages they had before the ban and put a link to the chat-thread where I can look at more. I don't want to scroll 900 messages to see what an old ban was for. This should be… more

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