Mod View chat logs aren't updating
When you click on a users chat logs, then click off and the user has sent messages later in the stream then the chat logs won't update. Its a big pain when you look at the logs of a user and need to look at them again in an hour or so but the logs haven't updated and you need to refresh your chat window.
A workaround for now is to pop out that pane as a new window, which should show you the updated list. Not ideal, but it saves a refresh.
This absolutely must be resolved!
We have the ability to manually refresh the user list from mod view, so even if the individual user chat log doesn't update automatically we should at least be able to manually refresh it without refreshing the entire page.
This is troublesome in any stream, but when there are thousands of people viewing the stream at any time, this is an enormous obstacle for mods trying to manage chat.
Please address this. Myself and many of my co-moderators (everybody using the twitch chat client and not a 3rd party tool) experience this.
If the user is viewed in popout view, their information updates in the popout window, but the lag time on is unmanageable in fast moving chats.
This desperately needs to be fixed. It's a huge problem in large chats.
please add refreshing to use logs this is a major problem in big streams