Subject: Proposal for a Structured Creator Mediation Program on Twitch

Dear Twitch Leadership / Trust & Safety Team,

I’m writing to propose a formal mediation program for content creators on the platform — something I’m calling “The Adult in the Room.”

As Twitch continues to grow, interpersonal conflicts between creators have become increasingly public, prolonged, and damaging. What often begins as a relatively contained disagreement frequently escalates into multi-week public call-out campaigns, cross-platform harassment, and prolonged community division. Several high-profile examples of this pattern have played out over the past year. These situations harm the creators involved, their communities, and the overall health of the platform.

In the current social media climate, mental health considerations have become more important than ever. Recent lawsuits against Mark Zuckerberg and Meta have highlighted the documented harms of platforms deliberately designed to maximize addiction and engagement. At the same time, emerging research and tragic cases have shown that AI systems can contribute to severe mental health crises, including AI-related suicides among young people. Against this backdrop, platforms have a growing responsibility to reduce unnecessary psychological harm rather than amplify it.

A structured mediation process could help address this.

Proposed Framework:

When a conflict reaches a certain threshold of public escalation, the involved creators would be temporarily restricted from streaming about the dispute (or in some cases from streaming entirely) until they complete a mediated resolution process.

A neutral mediator would facilitate private discussions aimed at reaching a mutual agreement.

Once terms are agreed upon, the creators could optionally participate in a joint or individual resolution stream using pre-approved statements.

A “clean slate” rule would apply: previous call-out content related to the dispute would be removed or de-emphasized, and the matter would be considered closed going forward.

If mental health concerns appear to be a significant factor, the process could include referrals to appropriate resources.

This approach would reduce the incentive for prolonged public warfare, protect community mental health, and give creators a clear path back to normal broadcasting. It could also become a distinctive positive feature of Twitch — a platform that actively helps creators resolve conflict rather than simply watching it burn.

I would welcome the opportunity to discuss this idea further, including potential pilot structures, mediator standards, and monetization or partnership models that could make the program sustainable.

Thank you for your time and for the work you do to support the creator community.

Best regards,
Auntielibfem
twitch.tv/auntielibfem