Hacked Twitch account
First sorry for my broke english, my account has been hacked 3 month ago, and since then my prime subscription has been used in different channels i dont even follow. I didnt realise till today and I dont know how this could happend. I already change my account password and activate 2 step authentication. Please, i want to know what happened and be sure it won't happen again.
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Hi there, please don't apologize -- it's perfectly understandable. Please reach out to our support team to rectify this issue - they'll be able to help you with settling the issue regarding your Prime subscription & ensuring your account is secured. Thank you so much!