269 results found

1. Preventing the creation of hateful or explicit usernames

   I would like to propose that Twitch implements much stricter rules surrounding username creation and the terms which are allowed to be used in usernames. Users are still allowed to create usernames which are hateful, sexually explicit and degrading, despite this behaviour being against the Twitch Community Guidelines.

   I appreciate that moderators and streamers are able to ban and report these accounts, but stopping this behaviour should NOT be the sole responsibility of content creators and their team. Furthermore, this method merely addresses the problem AFTER it has already happened. We need Twitch to implement a system which can identify harmful usernames and prevent them from being created in the first place.

   I am proposing this out of both a need to protect streamers and their communities. I was targeted by numerous accounts, with usernames including the statements 'all lives matter' and 'no consent', as well as phrases relating to graphic ****** acts and anatomy. Although my mods were able to ban and report these individuals, the usernames were still visible to my community and myself, and affected me deeply. Twitch needs to do more to protect content creators, and the simplest way to do this is by addressing the problem BEFORE it happens - by preventing the creation of these harmful usernames.

   I would like to remind people of the Twitch Community Guidelines, specifically relating to Hateful Conduct and Harassment, and a couple of these guidelines which were clearly violated from my own experience:

   Content that is prohibited under our Hateful Conduct policy—regardless of whether it is intended to be hateful—includes, but is not limited to the following:
   - Content that encourages or supports the political or economic dominance of any race, ethnicity, or religious group, including support for white supremacist/nationalist ideologies

   The following categories of behaviors are considered to be sexually harassing, and are prohibited on Twitch:
   - Making unsolicited objectifying statements relating to the ****** body parts or practices of another person
   - Making unsolicited statements in reference to performing graphic ****** acts on another person
   (And perhaps most relevant:)
   - Creating accounts dedicated to harassment or hate, such as through abusive usernames

   I understand that this may be very difficult to implement, however it would greatly improve the experience for both content creators and their communities, and foster a much safer environment. I believe that actively ensuring hateful behaviour has no place on Twitch is worth the challenges that might arise.

   I would like to propose that Twitch implements much stricter rules surrounding username creation and the terms which are allowed to be used in usernames. Users are still allowed to create usernames which are hateful, sexually explicit and degrading, despite this behaviour being against the Twitch Community Guidelines.

   I appreciate that moderators and streamers are able to ban and report these accounts, but stopping this behaviour should NOT be the sole responsibility of content creators and their team. Furthermore, this method merely addresses the problem AFTER it has already happened. We need Twitch to implement a system which can identify… more

   677 votes

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   13 comments  ·  Feature Request  ·  Delete…  ·  Admin →
   Closed  ·  Twitch responded

   Hey all!

   
   

   We've updated our Username Policy to set a higher bar for what’s acceptable to better serve our global community. Our goal with this policy is to have consistent, stricter guidelines for removing existing inappropriate usernames and prevent the creation of new offensive usernames when leveraged alongside machine learning at signup.

   
   

   Our updated policy details what egregious usernames violate our Community Guidelines — for example, hate speech, threats of violence, and personally identifiable information. We will also remove reported usernames that fall into the following categories:

   
   

   References to sexual acts, arousal, fluids, or genitalia

   References to hard drugs — excluding alcohol, tobacco, and marijuana

   
   

   One big change is that we now have built a dedicated, self-serve name change tool allowing you to change your username while maintaining account history, subs, follows, and bits. Once you change your username, you can resume using the account with no strikes applied. The self serve tool will be used for names that violate our new policy but are not a clear violation of our wider Community Guidelines.

   
   

   If you try to create a new username that violates this policy — our machine learning model should flag that username and you’ll have to create a different one. Machine learning is not perfect though, so if you find a username that violates our policy please report so we can have our team investigate and take action on any harmful or hurtful names.

   
   

   Thank you so much for this feedback and if you have any further questions please read through our safety site that goes into more detail: https://safety.twitch.tv/s/safety-news/detail?language=en_US&post=Community-Safety-Update-New-Username-Policy

   Hey all!

   
   

   We've updated our Username Policy to set a higher bar for what’s acceptable to better serve our global community. Our goal with this policy is to have consistent, stricter guidelines for removing existing inappropriate usernames and prevent the creation of new offensive usernames when leveraged alongside machine learning at signup.

   
   

   Our updated policy details what egregious usernames violate our Community Guidelines — for example, hate speech, threats of violence, and personally identifiable information. We will also remove reported usernames that fall into the following categories:

   
   

   References to sexual acts, arousal, fluids, or genitalia

   References to hard drugs — excluding alcohol, tobacco, and marijuana

   
   

   One big change is that we now have built a dedicated, self-serve name change tool allowing you to change your username while maintaining account history, subs, follows, and bits. Once you change your username, you can resume using the account with no strikes applied. The… more

2. Ban Enforcement and Transparency for Serious Safety Concerns

   Twitch needs to start addressing serious harassment and safety complaints from creators, no matter how big or small their community! Concerns involving child safety, sexual exploitation, revenge ****, etc. need to be prioritized over more trivial issues and reviewed immediately.

   You've allowed a predator, who's harassed dozens of creators, and who ADMITTED to taking a clip when my 3 year old daughter ran into the room unclothed by accident, saving it and threatening me with it for "retaliation" to stream on your platform for MONTHS despite THOUSANDS of reports! This is truly unacceptable and appalling that a platform the size of Twitch doesn't have adequate resources to address serious safety concerns.

   We need transparency into how Twitch reviews and addresses reports! Twitch needs to improve the process flow of their reporting process to ensure the most severe issues get prompt attention and law enforcement involvement where applicable.

   Twitch needs to start addressing serious harassment and safety complaints from creators, no matter how big or small their community! Concerns involving child safety, sexual exploitation, revenge ****, etc. need to be prioritized over more trivial issues and reviewed immediately.

   You've allowed a predator, who's harassed dozens of creators, and who ADMITTED to taking a clip when my 3 year old daughter ran into the room unclothed by accident, saving it and threatening me with it for "retaliation" to stream on your platform for MONTHS despite THOUSANDS of reports! This is truly unacceptable and appalling that a platform the size… more

   223 votes

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   38 comments  ·  Enforcement Types  ·  Delete…  ·  Admin →
   Closed  ·  Twitch responded

   Hey all,

   
   

   Thank you for your feedback. The harassment of our community members is strictly prohibited per our Community Guidelines, and we take user reports and allegations of misconduct very seriously—particularly when they involve allegations of egregious behavior.

   
   

   Directing you to our Safety Center pages for Filing a Report, Handling Serious Misconduct and our Off-Service Policy. These offer more insight into best practices for filing reports on Twitch and what to expect after filing. Please note that every Twitch report is reviewed and investigated by a human specialist, and that mass reporting the same content will not increase the speed in which a report is investigated or increase the likelihood of enforcement.

   
   

   As a general policy, we do not comment on individual cases publicly or disclose specific details about the enforcement action to the user(s) who reported the violation. This is to protect the privacy and safety of those involved, including those who filed the report or provided evidence. For some especially sensitive report types, including those that relate to minors or alleged criminal behavior, we do not share any updates with external parties for safety and other reasons.

   
   

   While these policies will remain active, we will be introducing substantial improvements to the user reporting experience and appeals process in the next few months.

   
   

   Please additionally note that as it pertains to UserVoice specifically, commentary on specific suspension decisions, support requests, and suggestions disparaging others has been closed without comment, per our policy.

   Hey all,

   
   

   Thank you for your feedback. The harassment of our community members is strictly prohibited per our Community Guidelines, and we take user reports and allegations of misconduct very seriously—particularly when they involve allegations of egregious behavior.

   
   

   Directing you to our Safety Center pages for Filing a Report, Handling Serious Misconduct and our Off-Service Policy. These offer more insight into best practices for filing reports on Twitch and what to expect after filing. Please note that every Twitch report is reviewed and investigated by a human specialist, and that mass reporting the same content will not increase the speed in which a report is investigated or increase the likelihood of enforcement.

   
   

   As a general policy, we do not comment on individual cases publicly or disclose specific details about the enforcement action to the user(s) who reported the violation. This is to protect the privacy and safety of… more

3. New Option: ModLog

   In the Twitch chat u see things like this: that Twitch got banned or got timeout. but u never see who did it! i would like to see a mod log option in your dashboard that u can see which mod banned a person and a meaby an extra search option for a mod so you can see all the people he banned!

   I hope that u will add this option to Twitch sometime in the near future i know some streamers are complaining about this a lot so i thought i would open a article

   Thank you.

   80 votes

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   Closed  ·  10 comments  ·  Feature Request  ·  Delete…  ·  Admin →

4. Abusing the popularity of Just Chatting hurts Food and Drink

   Keep cooking streams out of Just Chatting. It hurts the food and drink community if people can see cooking in a different category. Games are kept out of Just Chatting, so should cooking food focused streams.

   23 votes

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   Closed  ·  8 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →

5. Re-Allow Individual Chatter History/Profiles to be Dragged Over Stream

   A recent update disallowed the important moderation feature of being able to pull a chatter's history off of the chat sidebar and onto stream to look through their chat history while deciding a course of action while ALSO keeping an eye on chat.

   I used this all of the time and I'm hoping that a bug broke this feature rather than it being removed. As someone who enjoys watching a stream over moderating it, this provided a nice middle ground compared to being stuck in Mod View.

   15 votes

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   0 comments  ·  Bugs  ·  Delete…  ·  Admin →
   Closed  ·  Twitch responded

   Hello!

   Thank you so much for posting about this.

   It seems this bug has been resolved at this time, but if you have further issues or are still not able to move the chatters history over the stream please reach out to our support team so they can help you further troubleshoot at help.twitch.tv

6. Actually perma banning and investigating people

   When a user is banned, and then creates another account, they HAVE TO register the email to the username correct? Why is it that when we report them to Twitch when they are evading a ban, or worse- constant targeted harassment towards the streamer with the usernames as mentioned below. Some of these have been suspended, others are still active.
   These users have stated that they will come over, that they would end me, and even worse.
   It got to the point I had to not only get my county sheriffs involved, but the FBI due to a few having our 3 year old daughter's face as a profile picture when she came into the room with me.

   Username Date of Ban

   pillzarenttreats 5/6/2021
   crumbholio 5/6/2021
   prudentgamblerscamsfolks 5/6/2021
   marinevetranxstolenvalor 5/6/2021
   yourgrandmothriswormfood 5/6/2021
   marinevetranwillbeended 5/7/2021
   letsendmarineskidsguys 5/7/2021
   partyrockerguy 5/16/2021
   loganrogersnotmilitary 5/16/2021
   freepicks 5/17/2021
   dadda5000 5/30/2021
   papacockroachgaming 5/30/2021
   iamcallingwandagarza 5/30/2021
   rottenronny 6/10/2021
   easygolf18 6/10/2021
   marinevetranstolenvalor 6/10/2021
   pksonofthe15 6/15/2021
   jcbo49yeknom3 6/15/2021
   cranterrizes 6/17/2021
   deepodayz 6/17/2021
   marinevetrannotmilitary 6/17/2021
   thatisallfakeoffebay 6/17/2021
   msellers15 6/19/2021
   r1ckey1714 6/19/2021
   roneeeye 6/26/2021
   matinevetranxx 6/26/2021
   marinevetranxstolenvlr 6/26/2021
   igotmarinesadressguys 6/26/2021
   waituntilicomeover 6/26/2021
   marineatombomb1 6/26/2021
   thekidswillpaynow 6/26/2021
   thatsafakegunhahahah 6/26/2021
   letstieupyourkidsbud 6/26/2021
   letskxixxllmarineskids 6/26/2021
   whatsmyrealnamethen 6/26/2021
   theywontshowuplol 6/26/2021
   marinevetranhasnarcotics 6/26/2021
   takeoutthepoliceguys 6/26/2021
   thecopslaughedathimhaha 6/26/2021
   theycantdonothingbud 6/26/2021
   marinelooksfoolishhahahah 6/26/2021
   itscalledfreedom 6/26/2021
   kidnapmarinesnewbornguys 6/26/2021
   theynevershoweduphahahah 6/26/2021
   rebasuehanncok 6/28/2021
   sirmanzin 7/1/2021
   gaming4fun97 7/17/2021
   letstakeoutmarineskids 7/19/2021
   rottennronnystrikesback 7/31/2021
   mrrodgersthethird 7/31/2021
   mikerodgersthe3rd 7/31/2021
   kevinarianegrandover 8/9/2021
   rawdawgx92 8/9/2021
   realkiller99 8/9/2021
   letsrxaxxpxemarinesdaugtr 8/9/2021
   joinmypartybro 8/9/2021
   anarchycrow_556 8/10/2021
   grittyurbantellslies 8/10/2021
   marineveteranskidsguys 8/10/2021
   ritchie1apreeyo 8/11/2021
   letskillmarineskidguys 8/11/2021

   That was just the example. The solution would be A FREAKING IP BAN. You state that people can be perma banned right? What stops them from creating 20 accounts (June 26th is the reference) in a span of 3 hours.

   When a user is banned, and then creates another account, they HAVE TO register the email to the username correct? Why is it that when we report them to Twitch when they are evading a ban, or worse- constant targeted harassment towards the streamer with the usernames as mentioned below. Some of these have been suspended, others are still active.
   These users have stated that they will come over, that they would end me, and even worse.
   It got to the point I had to not only get my county sheriffs involved, but the FBI due to a few having… more

   5 votes

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   Closed  ·  0 comments  ·  Enforcement Types  ·  Delete…  ·  Admin →

7. Why does Twitch not care about racism and doxxing?

   Started getting called a racial slur by a user that started making alt accounts to continue to taunt me in multiple communities and stalk my discord/streams after I blocked him. I reported this a month ago now with no response from Twitch and no action was taken. If Twitch still advocates for being intolerant of this behavior, why is it not taken seriously or ever addressed? I feel like many users like myself get frustrated with the fake report system Twitch has that doesn't actually help those who have safety concerns.

   5 votes

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   Closed  ·  0 comments  ·  Safety Transparency Reporting  ·  Delete…  ·  Admin →

8. BOTS EN TWITCH

   Hola buenas, soy Saúl, les hablo porque ultimamente estoy sufriendo muchos ataques de bots, que empiezan a seguirme y comentan: hackeando contraseña del canal. Eso a mi me inquieta bastante lo cual procedi a quitar todos los bots, pero tuve un error y puse que se quitasen todos los seguidores desde el dia 15 de enero, lo cual perdi muchos seguidres, teneis alguna manera de solucionarlo y poder devolverme esos seguidores y solo quitarme los seguidores que me siguieron hoy y ayer? Especifico que antes tenia 1115 seguidores y ahora tengo 860, agradeceria mucho una ayuda ya que fue un gran problema para mi.

   Hola buenas, soy Saúl, les hablo porque ultimamente estoy sufriendo muchos ataques de bots, que empiezan a seguirme y comentan: hackeando contraseña del canal. Eso a mi me inquieta bastante lo cual procedi a quitar todos los bots, pero tuve un error y puse que se quitasen todos los seguidores desde el dia 15 de enero, lo cual perdi muchos seguidres, teneis alguna manera de solucionarlo y poder devolverme esos seguidores y solo quitarme los seguidores que me siguieron hoy y ayer? Especifico que antes tenia 1115 seguidores y ahora tengo 860, agradeceria mucho una ayuda ya que fue un… more

   5 votes

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   1 comment  ·  Bots  ·  Delete…  ·  Admin →
   Closed  ·  Twitch responded

   Hey there,

   So sorry this happened. When it comes to followerbotting please read through this article: https://help.twitch.tv/s/article/how-to-handle-view-follow-bots and reach out to our team at help.twitch.tv if you have any further questions.

9. How can I unban my channel? (it is indefinitely suspended due to repeated copyright strikes) Now there are only 2 warnings out of 3 on my ch

   How can I unban my channel? (it is indefinitely suspended due to repeated copyright strikes) Now there are only 2 warnings out of 3 on my channel - https://www.twitch.tv/kvyzee

   4 votes

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   1 comment  ·  DMCA  ·  Delete…  ·  Admin →
   Closed  ·  Twitch responded

   Hey there,

   This is something that can only be handled through our appeals process. If you have already appealed I would recommend checking spam and other email filters to make sure you did not miss a response from us.

   Find out more info here: https://safety.twitch.tv/s/article/appeals

10. followers bots

    Necesito ayuda, el otro día encendí directo y en cuestión de segundos obtuve 300 seguidores los cuales estoy seguro que son bots, y tengo miedo de tener también viewer bots. ya que por estos me pueden banear y nose como solucionar este inconveniente. Estoy esperando una respuesta un saludo

    4 votes

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    0 comments  ·  Bots  ·  Delete…  ·  Admin →
    Closed  ·  Twitch responded

    Hey there,

    So sorry this happened. When it comes to followerbotting please read through this article: https://help.twitch.tv/s/article/how-to-handle-view-follow-bots and reach out to our team at help.twitch.tv if you have any further questions.

11. Bots following by thousands during stream

    Hi,
    I have just finished my stream because I got "attacked" by bots suddenly following me, I had 700 followers and only within 10 minutes I got to 2000 followers, I got scared and closed my stream and managed to eliminate the bot accounts, however I am writing to let you know and if is there anything else that I can do to prevent this situation from happening again. Thank you.

    4 votes

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    1 comment  ·  Bots  ·  Delete…  ·  Admin →
    Closed  ·  Twitch responded

    Hey there,

    So sorry this happened. When it comes to followerbotting please read through this article: https://help.twitch.tv/s/article/how-to-handle-view-follow-bots and reach out to our team at help.twitch.tv if you have any further questions.

12. bots followers attack

    recently in twitch in my channel y have a LOT OF BOTS ATTACKS,and i dont know hot to eliminate that,pls help me :c

    4 votes

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    0 comments  ·  Bots  ·  Delete…  ·  Admin →
    Closed  ·  Twitch responded

    Hey there,

    So sorry this happened. When it comes to followerbotting please read through this article: https://help.twitch.tv/s/article/how-to-handle-view-follow-bots and reach out to our team at help.twitch.tv if you have any further questions.

13. Concerned you are killing your platform by buying into ideologcial ideals that are too alienated from realistic human behaviour.

    I think the title says enough, we can all think for ourselves.

    We have a right to expression as we have a right to be offended. Please don't destroy this great platform of personal expression by buying into false logic.

    The effort put into encouraging individuals to choose to dismiss certain viewpoints is far more realistic and beneficial than preventing it from being manifested.

    The majority of "unsavory" content expressed on your platform is done ironically: to take this too seriously and censor it is an insult to the people that make your platform real and viable.

    I understand the obligation to keep people safe, but it should not be something done so lightly. This is a passing phase and my personal view is that this "cancel culture" is a passing phase that will be met with significant backlash once it hits a certain threshold. Does twitch want to be on board with reality, or onboard with a passing political climate?

    I belive the long-term success of twitch is more likely to come from a stance where freedom of expression is tolerated, and a respect for the audience's intelligence is upheld given we can think for ourselves and choose to be offended or not.

    In this regard, offense taken by certain rhetoric in this setting, which is often misinterpreted, is a choice and your focus should be on empowering individuals to be bigger than it, rather than excluding it altogether.

    I think the title says enough, we can all think for ourselves.

    We have a right to expression as we have a right to be offended. Please don't destroy this great platform of personal expression by buying into false logic.

    The effort put into encouraging individuals to choose to dismiss certain viewpoints is far more realistic and beneficial than preventing it from being manifested.

    The majority of "unsavory" content expressed on your platform is done ironically: to take this too seriously and censor it is an insult to the people that make your platform real and viable.

    I understand the… more

    4 votes

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    Closed  ·  0 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →

14. Will Twitch be policing other social media?

    How will Twitch be applying their new guidelines on other forms of social media like twitter, facebook, or discord; if at all?

    Are there going to be repercussions for partners doing something that violates these new guidelines on their publicly linked social accounts?

    4 votes

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    0 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
    Closed  ·  Twitch responded

    Hey there!

    Just wanted to link this blog post in case you had not already seen it: https://blog.twitch.tv/en/2021/04/07/our-plan-for-addressing-severe-off-service-misconduct/?utm_referrer=https://t.co/

    I’m going to close this post, but if you have feedback based off what we announced feel free to share that with us as well.

15. when I try to expand the unban queue it bugs out and the whole website becomes empty

    when I try to expand the unban queue it bugs out and the whole website becomes empty

    4 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Delete…  ·  Admin →

16. don't mute my music in video producer

    stop mute my music in video producer
    i don't hear no copyright no ******** stop mute

    4 votes

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    Closed  ·  1 comment  ·  DMCA  ·  Delete…  ·  Admin →

17. stop promoting softcore ****

    If you're going to set preference to non gaming tiddie streams, rename yourself chaturbate lite and get it TF over with. I am so sick of seeing this kind of "content" on what is supposed to be a GAME STREAMING website. Stop rewarding females for simply existing.

    3 votes

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    Closed  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →

18. Stop sending my data to Google

    Things I hear on stream end up in my YouTube recommended. Next thing you know. A closested member of the lgbtq will have his/her/their secret revealed and might face repurcussions. You are going to ruin our lives and endanger them if you keep invading our privacy.

    3 votes

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    Closed  ·  0 comments  ·  Safety Center  ·  Delete…  ·  Admin →

19. Names of disabilities should not be on the banned word list for Twitch

    Okay so I find it greatly disrespectful that words like spastic hemiplegia, ADHD, and other names of different types of disabilities are banned from being used on Twitch. This is very frustrating for me because I feel like I’m being forced to hide telling people about my conditions and I want to be able to educate people about them if I do end up live-streaming on this platform. This makes it harder for me and other people who have disabilities to be able to advocate for themselves and educate others. Banning them because of the fear that people would use them incorrectly or even fake them is wrong because not all people are going to do that.

    I understand if certain mental health terms are banned, but banning every single name of every type of disability is extremely ridiculous and problematic. It basically makes it harder for people who have disabilities like myself to have a voice on this platform.

    Okay so I find it greatly disrespectful that words like spastic hemiplegia, ADHD, and other names of different types of disabilities are banned from being used on Twitch. This is very frustrating for me because I feel like I’m being forced to hide telling people about my conditions and I want to be able to educate people about them if I do end up live-streaming on this platform. This makes it harder for me and other people who have disabilities to be able to advocate for themselves and educate others. Banning them because of the fear that people would use… more

    3 votes

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    Closed  ·  0 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →

20. Mod Abuse

    There should be a report button for Mod abuse. Bullying and harassing the viewers. Mods are getting away with abusing the fan base. Also an icon by there name to show that the moderator did in fact did it. Also helps if the moderator Mods other channels. Helps the viewer to be careful around the mod and the streamer.

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    Closed  ·  mouse responded

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