Protect streamers by preventing any access to channel for banned users
This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.
Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.
The proposed changes are:
1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
2. A banned user is prevented from viewing the stream itself, on site or using other means.
3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.
Additionally, to prevent excessive account creation, the following measures should be implemented as well:
6. Accounts need to be verified by e-mail.
7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
8. Limit the amount of accounts that can be created from a single IP address per day.
Thank you for your consideration.
We’re happy to announce that we have released an additional update to address these concerns. Streamers can now prevent their banned users from watching their livestreams. You can find and turn on this feature in the Moderation settings section of the Creator Dashboard, through the “Stop banned users from viewing stream” toggle.
Please note, this update 1). does not prevent users from watching livestreams from an incognito window or while logged out and 2). does not prevent users from viewing VODs, clips or highlights. We plan to explore extending the functionality of bans further, including but not limited to preventing VOD and clip playback.
In addition, we’ve made an update so that users that are blocked will now automatically be blocked from watching a streamer’s livestreams.
We will leave this thread open for your other points regarding preventing view of other content types and account creation.
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LordBoogzor commented
Good idea but all they have to do to get around it is to log out. So it would not be so effective imo. It would need an IP ban option for it to really take effect.
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Lewis commented
Shadow banning would be nice, their messages appear to send but don't, and the stream appears online for them, but it's not the actual stream.
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aperez8696 commented
Anonymous, yes, something like that (stream ban, full ban) should be a possibility (hopefully) in case we get any stalkers or rude people coming back and trying to cause more uncomfort on the streams.
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UncleStanBana commented
This is totally a great idea, but I consider calling this "getting stream banned" like Twitch should have a streamban button. I believe ya dude.
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aperez8696 commented
Shad0w1988, that is true, but if they keep it up, then we can report users, and they might get IP Banned or Suspended from gaining access to Twitch's website.
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Shad0w1988 commented
they just make a new account if they get fully banned
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aperez8696 commented
There should be a new ban feature in which broadcasters and moderators can "fully ban" a user from the stream by stopping the video stream, removing them off of the viewer list, and hiding both the video and the messages in the chat (Basically give them a blank page with the message saying "You are fully banned from this channel.") so that banned users won't have to stalk broadcasters or cause any rude behavior on their streams anymore.
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Anonymous commented
Yes, they could. Which is what they do now, except they're able to completely watch the stream whether they take the time to create a new account/log out or not.
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Anonymous commented
Instead of just having them removed from chat, isn't it sensible and possible to have banned and/or blocked users completely removed from the channel altogether instead of just from chat? This would be separate from time outs and purges, and would be intended to keep harassing viewers from being able to use donate links (unless saved elsewhere) and from watching the stream at all. (Unless a new account is used obviously). Like, maybe a button that allows the streamer/editor of a channel to full-ban or full-block the specified user.