Protect streamers by preventing any access to channel for banned users
This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.
Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.
The proposed changes are:
1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
2. A banned user is prevented from viewing the stream itself, on site or using other means.
3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.
Additionally, to prevent excessive account creation, the following measures should be implemented as well:
6. Accounts need to be verified by e-mail.
7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
8. Limit the amount of accounts that can be created from a single IP address per day.
Thank you for your consideration.
We’re happy to announce that we have released an additional update to address these concerns. Streamers can now prevent their banned users from watching their livestreams. You can find and turn on this feature in the Moderation settings section of the Creator Dashboard, through the “Stop banned users from viewing stream” toggle.
Please note, this update 1). does not prevent users from watching livestreams from an incognito window or while logged out and 2). does not prevent users from viewing VODs, clips or highlights. We plan to explore extending the functionality of bans further, including but not limited to preventing VOD and clip playback.
In addition, we’ve made an update so that users that are blocked will now automatically be blocked from watching a streamer’s livestreams.
We will leave this thread open for your other points regarding preventing view of other content types and account creation.
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OdneKKendo66 commented
It should always have been if they were banned then they should be removed from the channel and cannot view it again till being unbanned.
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Adriianaa_TTV commented
A lot of streamers deal with streamsnipers. Especially people that play shooters. It will be a lot easier to get rid of the streamsnipers if they cant watch your stream anymore once they get banned from your channel. Nowadays you can still watch the stream when you are banned, you just cant type in the chat anymore. This has to change!
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Anonymous commented
Twitch needs to implement a feature that blocks the entire page, including all audio and visual features, for all banned or logged-out users. As someone who has been stalked and mimicked by a partnered streamer for going on multiple years now, I shouldn't have to agonize about whether I should change my name, leave, or live in fear every single time I use the platform. If Youtube can have private channels, why can't Twitch?
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Chet_Rothgib commented
Why are Banned users still able to be made aware of my steams AND join me on PSN?
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AnaMalya commented
Please , hurry up , it's been a long time since a lot of streamers ask for ban IP / a banned user is prevented from viewing the stream itself.
Or maybe block a country -
G90B0MBER commented
WHEN BANNING SOMEONE ON TWITCH IT ONLY BLOCKS CHATTING. BANNING NEEDS TO ALSO COVER WATCHING THE STREAM OR INTERACTING WITH SOUND ALERTS ETC. I STILL GET STREAM SNIPED BY BANNED USERS DUE TO THEM STILL HAVING THE ABILITY TO WATCH. I'D RATHER NOT HAVE THE VIEW OVER BEING HARRASSED AND STREAM SNIPED CONSTANTLY. MAKES FOR A NEGATIVE VIBE ON THE COMMUNITY OR NIGHT BEING STREAMED.
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zoumotu3 commented
My stream is currently the target of a vicious troll and cannot stream.
I tried a subscribe-only stream before suspending the stream, but it is possible to watch 5 minutes, and it seems to be possible to monitor comments all the time. He has been trolling again.
I don't want to be able to see the comment section because he even trolls the streams of people who participate in the comment section.
He also continues to lurk in the comments section, coming about RAID and writing to RAID destination with my name + insulting name screen name.He is one person, but no amount of reporting him will help as he creates a new account each time.
I would like to at least give the streamer the choice of permission to look inside with a subscribe-only stream. -
EvelynDaigo commented
Please Twitch, can you make an option that makes blocked users not able to see your streams?
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Kikijiki commented
Their ability to view the stream after a ban is a large portion of the issue. This needs to be dealt with in order for any meaningful progress.
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pong0 commented
I'd ask twitch to consider trying to expand this further. Even if they're banned from chat it won't prevent continuingly feeding their unhealty obsession being able to view the stream.
Just read up on Ricardo López's obession with Björk; it was a very public instance of what we all should be aiming to prevent.
-Block offender from viewing the stream, only play ads if you want your revenue still
-Offer better tools to help streamers prevent stalking / harassment. Let them know if the same IP of an offender is viewing so it gives them even more evidence of stalking to report to law enforment if needed.
-If an offender is this way to someone; would you really want on your platform? Offer the option to IP ban with ample evidence of prolonged harrassment/stalking.
I don't expect any of my ideas to be possible, just please try to do more. Someone I know is in this situation presently and it sucks to feel helpless.
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Bxnkks commented
a way to ip/hardware ban someone theres a streamer i mod for that is being harassed by people making account making fun of him and follow him all day we need to have a way to stop these people from even seeing he is streaming
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Oblivious2all commented
Keep stalkers from viewing your content by banning them from not just your chat but your channel as well
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Grid21 commented
@ElleRows I agree! It's frustrating to know someone can still stalk you even after you completely banned them from a chat and that's really not enough! Instagram has the ability to completely block off a page and stop a stalker in their tracks, twitch needs this too.
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[Deleted User] commented
Gebannte User sollten den Stream komplett nicht mehr verfolgen können, zum Beispiel nicht nur den Chat nicht mehr sehen können und darin schreiben dürfen, sondern auch den Ton und das Bild nicht mehr hören und sehen können vom Stream.
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Grid21 commented
@JemuzuTTV YES! PLEASE we need to get twitch staff to please just deploy this idea have been advocating for and everyone else agrees with me. I'm really irritated that twitch staff just completely ignored what we're all agreeing to here. Can we as a community hard push for whole channel bans and the option to pick what type of ban we as streamers WANT to issue? Either chat OR WHOLE CHANNEL Bans?
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Grid21 commented
I agree with @EbahZeb, whole channel bans should be a thing you can choose to do.
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EbahZeb commented
This shouldn't even have to be a vote. Banned people should be BANNED, period.
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Grid21 commented
Ok, so what is the status of Twitch putting my idea and everyone's agreement with my idea into action? When are whole channel bans coming? I am not gonna let this go so easily by poor answers from Twitch staff.
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VivienCathy commented
Banned people shouldn't see the stream or get back to it any way unless unbanned.
I have been dealing with a person who's been literally harrassing us, evading the ban, sending follow bots (reported with proof btw!) and literally stalking us. Goes everywhere where the raid goes.
Banned people shouldn't access the streamer's channel at all. Is it possible to remove the streamer from their view, like they wouldnt exist at all for them?
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darthclide commented
I have already mentioned GUID bans which I think would satisfy everyone on this thread.
But there is a small problem with rainbow's idea: You still have to look at the viewerlist constantly to see the troll who is trying to lurk in your stream. Perhaps requiring users to follow before they can view chat?
If anything, Twitch needs to overhaul their reliance on IRC and design something like what Mixer had which didn't allow people to see or join chat through any method other than loading the channel's livestream. The side effect of this was also a major reduction in bots since it is quite the hassle to load up tons of incognito tabs vs simply writing a script in mIRC to join hundreds of channels in 1 second. The downside of course was that none of your standard twitch bots could work on Mixer since it wasn't IRC.