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  1. Given the existing infrastructure behind the (1) first-time chat callout experiment, (2) non-mod chat delay, and (3) automod caught message queue:

    There should be a toggleable setting where the initial message of any newcomer to chat must be approved by a moderator for that and any subsequent messages to appear to non-mods. Thus, this would limit the ability of newcomers to send messages without prior approval.

    Not only would this reduce how many eyes see hateful messages from human accounts, it would neutralize spambots from having their messages show up to non-mods -- a useful step in responding to the…

    158 votes

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  2. The TL;DR - allow the option to turn off the highlighting of restricted and monitored users, while still having their messages viewable in the suspicious user activity widget.

    The new "Suspicious User Controls" feature, while having a lot of potential, currently works in a very counter-productive way. "Restricted" users are notified that they are being restricted, however their messages still show up on both the broadcaster and moderators vision - with an additional highlight. For automatically flagged users this makes sense, but whats the point of manually restricting an account when you could just ban them instead?
    This feature would…

    33 votes

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  3. When a user is flagged as a possible ban evader in the mod tools, can we have it show the linked accounts that set off the alert for possible ban evasion?

    12 votes

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  4. I really like the new monitor and restrict tools introduced today for ban evasion detection! I did some testing of using monitor and restrict for general moderation, and there are three improvements that would dramatically improve their usability and impacts:

    • Please add the ability to add a reason for monitoring a user's messages, the same way that /timeout and /ban have a [reason] field. This will let other mods know what kind of monitoring they should be doing. An example for how I would like to use this is: a user who is toeing the lines of rules in the…

    12 votes

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  5. Would like a way to natively see a users name change history including date & time of change.
    Maybe even first & last message history for each username change

    For example:
    TwitchSupport - (formerly TwitchTVSupport) changed on 14 Oct 2020 22:46

    240 votes

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    12 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Moderators on the browser and desktop versions of twitch have incredible access to moderation tools such as mod icons, mod view etc. this makes handling larger chat rooms incredibly easy for a group of mods working together.

    Unfortunately I, like many others, am in a position where I am a mod for a larger community, yet am often on the go and find myself using mobile twitch far more often than desktop. This makes it so much harder to keep chat under control, as the current moderation process on mobile is utterly laughable. Messages that would be deleted instantly if…

    90 votes

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  7. Currently with the new User monitoring system, when a user has been marked as restricted all further messages from the user are not logged anywhere. So a use case: A user has been marked as Restricted due to ban evasion and decides to come into a channel to be unruly and toxic, the messages are hidden from the rest of chat and a moderator can action accordingly eg ban. That said user comes back at a later period and requests an unban. There is no context other than the user is restricted. There is none of the users messages in…

    7 votes

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  8. Currently watcvhing a stream who has accidentally left obs running with an open mic.

    A mod tool that would be invaluable here is an "emergency cut stream" feature that knocks the streamer offline / breaks the stream connection that can then only be corrected by the streamer (maybe invalidating the stream, token, or only being reset by a new connection from the streaming software) to save them from being banned for inadvertently broadcasting something against ToS.

    5 votes

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  9. When someone is reported for whatever conduct they are reported for Twitch, staff should have a way to see all the accounts chat logs for other streams and handle accordingly. Since Mods have chat logs within streams I would expect something similar that can flag their comments in all streams when banned as their chat logs are still active even when banned and it'll be easier to compile if needed to report to said agencies. I mention this as when I have reported over hundred pedophiles on Twitch trying to groom and exploit kids, you see their comments in a…

    2 votes

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  10. The current value for timeouts is 600 seconds. It would be helpful if this number could be adjusted in moderation setting. When the Timeout button is clicked in chat, the user would be on timeout for the adjusted amount of time. Example: In Moderator Settings, change 600 seconds to ten seconds. When the Timeout button is used on a person in chat, they will be on timeout for ten seconds.

    5 votes

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  11. This would make it possible to pre-emptively ban someone with an offensive username.

    It also means that when you get a large number of bots with similar usernames turn up, e.g. Troll1, Troll2, Troll3, etc., adding Troll* to the Banned Names list would stop all variations from posting. But also with an option to ban usernames containing certain terms.

    16 votes

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  12. Twitch does not provide tools to prevent follows from unverified accounts, and new accounts can therefore be created rapidly and used to spam harassment notifications without recourse by streamers. The existing tools used to require certain levels of verification prior to chatting are powerful and useful - this same set of options should be allowed to be set as requirements to follow a channel.

    3 votes

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  13. Would it be possible to create a tool that would allow mods/streamers to obtain KNOWN troublemaking accounts such as the recent string of hate raids and bots and then ban them in bulk as opposed to one at a time?

    I moderate for several streamers and I've been trying my hardest to help support the more nervous ones who have been getting follows from suspicious accounts matching the ones I'm sure most of you are aware of. But going through and manually banning one at a time is extremely time consuming, especially considering there are so many of these accounts.

    9 votes

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  14. @everyone tag in chat From the moderator rank!

    Chatters from moderator rank can make @everyone in chat to share important messages so that everyone sees it and gets tagged.

    very simple and easy.

    5 votes

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  15. Presently, when timing out a user in chat, whether it be via a chat command, the value picked is the value set, with no way to increment or decrement it without setting the new value yourself. Instead, could moderators and streamers have the option to use + and - in the timeout commands to adjust timeout lengths?

    For example, a moderator times out user123 via chat by doing /timeout user123 600. They later decide to shave two minutes off the timeout, but we are forced to guess what the new number would be. Instead, perhaps we can also have an…

    2 votes

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  16. En las ultimas semanas he tenido el "honor" de recibir en mi canal a un grupo de trolls, los cuales han estado dandome follow con cuentas falsas cuyos nombres eran acosadores, intimidantes, amenazadores y muy molestos. Este acoso ha llegado al punto de que he tenido mas de 100 follows de pura cuenta falsa y hostigadora y pues obviamente no me siento feliz.

    Mi sugerencia es:
    Que las cuentas nuevas no puedan dar follow hasta tener una semana de antiguedad como minimo

    Que los correos verificados solo puedan hacerse una cuenta adicional

    Que las cuentas adicionales tarden una semana en…

    61 votes

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  17. Mods can flag a Suspicious user on chat, but the streamer can only see "Username flagged as Suspicious by Badiiin" for example.

    it would be way more useful if the streamer could see the reason why I flagged the user. Writen by the moderator himself.

    Example:

    "Username flagged as Suspicious by Badiin, reason: Account created just a minute before the follow"

    3 votes

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  18. Recently Twitch implemented a feature to mark users in the chat as suspicious or to restrict their use of the chat.

    But sadly the restrict option only acts as a complete chat ban, which does not help much. (because if someone does not follow the chat rules in streams im supporting as mod, will get a complete Ban)

    My idea is to expand the restrict chat access option, so that suspicious users could be restricted in a way, that their messages will automatically be held back by auto mod for a certain ammount of time (or until a mod releases…

    1 vote

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  19. mods should have a bell that they can ring it so the streamer can hear it to read chat if the mods want to tell the streamer something important, like if the streamer is muted or the cam not working.

    3 votes

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  20. As both a streamer and a mod for many channels, I would love the ability to expand the filtering of "Users in Chat" beyond just searching by name.

    I'd like to example filter by Account Age (to help find bot accounts or trolls), filter by length of time following a channel, filter by subscriber tier, etc.

    This would be very very useful, especially when trying to find suspicious accounts, ban evaders, bots, etc, for larger channels that have endless lists of viewers.

    Thanks!

    2 votes

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