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  1. Given the existing infrastructure behind the (1) first-time chat callout experiment, (2) non-mod chat delay, and (3) automod caught message queue:

    There should be a toggleable setting where the initial message of any newcomer to chat must be approved by a moderator for that and any subsequent messages to appear to non-mods. Thus, this would limit the ability of newcomers to send messages without prior approval.

    Not only would this reduce how many eyes see hateful messages from human accounts, it would neutralize spambots from having their messages show up to non-mods -- a useful step in responding to the…

    143 votes

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    2 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. The TL;DR - allow the option to turn off the highlighting of restricted and monitored users, while still having their messages viewable in the suspicious user activity widget.

    The new "Suspicious User Controls" feature, while having a lot of potential, currently works in a very counter-productive way. "Restricted" users are notified that they are being restricted, however their messages still show up on both the broadcaster and moderators vision - with an additional highlight. For automatically flagged users this makes sense, but whats the point of manually restricting an account when you could just ban them instead?
    This feature would…

    26 votes

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    3 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. I really like the new monitor and restrict tools introduced today for ban evasion detection! I did some testing of using monitor and restrict for general moderation, and there are three improvements that would dramatically improve their usability and impacts:

    • Please add the ability to add a reason for monitoring a user's messages, the same way that /timeout and /ban have a [reason] field. This will let other mods know what kind of monitoring they should be doing. An example for how I would like to use this is: a user who is toeing the lines of rules in the…

    11 votes

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    2 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Would like a way to natively see a users name change history including date & time of change.
    Maybe even first & last message history for each username change

    For example:
    TwitchSupport - (formerly TwitchTVSupport) changed on 14 Oct 2020 22:46

    194 votes

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    12 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. Moderators on the browser and desktop versions of twitch have incredible access to moderation tools such as mod icons, mod view etc. this makes handling larger chat rooms incredibly easy for a group of mods working together.

    Unfortunately I, like many others, am in a position where I am a mod for a larger community, yet am often on the go and find myself using mobile twitch far more often than desktop. This makes it so much harder to keep chat under control, as the current moderation process on mobile is utterly laughable. Messages that would be deleted instantly if…

    73 votes

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    11 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. This would make it possible to pre-emptively ban someone with an offensive username.

    It also means that when you get a large number of bots with similar usernames turn up, e.g. Troll1, Troll2, Troll3, etc., adding Troll* to the Banned Names list would stop all variations from posting. But also with an option to ban usernames containing certain terms.

    15 votes

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    3 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. Currently with the new User monitoring system, when a user has been marked as restricted all further messages from the user are not logged anywhere. So a use case: A user has been marked as Restricted due to ban evasion and decides to come into a channel to be unruly and toxic, the messages are hidden from the rest of chat and a moderator can action accordingly eg ban. That said user comes back at a later period and requests an unban. There is no context other than the user is restricted. There is none of the users messages in…

    4 votes

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. The current value for timeouts is 600 seconds. It would be helpful if this number could be adjusted in moderation setting. When the Timeout button is clicked in chat, the user would be on timeout for the adjusted amount of time. Example: In Moderator Settings, change 600 seconds to ten seconds. When the Timeout button is used on a person in chat, they will be on timeout for ten seconds.

    3 votes

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    1 comment  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. Would it be possible to create a tool that would allow mods/streamers to obtain KNOWN troublemaking accounts such as the recent string of hate raids and bots and then ban them in bulk as opposed to one at a time?

    I moderate for several streamers and I've been trying my hardest to help support the more nervous ones who have been getting follows from suspicious accounts matching the ones I'm sure most of you are aware of. But going through and manually banning one at a time is extremely time consuming, especially considering there are so many of these accounts.

    5 votes

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    3 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. As both a streamer and a mod for many channels, I would love the ability to expand the filtering of "Users in Chat" beyond just searching by name.

    I'd like to example filter by Account Age (to help find bot accounts or trolls), filter by length of time following a channel, filter by subscriber tier, etc.

    This would be very very useful, especially when trying to find suspicious accounts, ban evaders, bots, etc, for larger channels that have endless lists of viewers.

    Thanks!

    2 votes

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. mods should have a bell that they can ring it so the streamer can hear it to read chat if the mods want to tell the streamer something important, like if the streamer is muted or the cam not working.

    2 votes

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    1 comment  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hello everyone, today I come to propose an idea of ​​a tool that will help when moderating a chat and communicating between the moderators of a chat.
    The idea consists of a command that when entering it in the chat, there will be another chat but hidden, similar to how / poll works. To which only the moderators and the streamer will have access, this would be very useful for communication between the moderators and in support of the new tools recently included in the platform, such as the "Suspicious User"
    This would allow any questions the moderators have to…

    1 vote

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    1 comment  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  13. I help manage various Twitch streamers ( https://i.imgur.com/b0XlJ4h.png ). The suggestion is necessary as the reason given is vague to the point of not possibly identifiable. The timestamp given ( https://i.imgur.com/17kt1sC.png ) is the start of a 9 hour stream, not a point during it, so the possible examples given;
    - Slur based on ethnicity ( they're both white )
    - Asserting mentally inferiority due to gender ( they're both trans-women )
    - Claiming that another person s a danger to society because of their religion ( possible religious affiliations never came up )

    I, the content creator, and the…

    3 votes

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  14. @everyone tag in chat From the moderator rank!

    Chatters from moderator rank can make @everyone in chat to share important messages so that everyone sees it and gets tagged.

    very simple and easy.

    2 votes

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. As a mod for multiple channels within the same community being targeted by view bots, I would like an option to see the people who are viewing the stream vs. just the "users in chat" list as it does not show any bots, and the numbers do match up 99.9% of the time. I'm still uncertain of the distinction between the two metrics, and on that note, if there was a count for the users in chat, for regular users, VIPs and moderators alike, that would be very helpful so at the very least I could spare myself from counting…

    1 vote

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  16. Mods can flag a Suspicious user on chat, but the streamer can only see "Username flagged as Suspicious by Badiiin" for example.

    it would be way more useful if the streamer could see the reason why I flagged the user. Writen by the moderator himself.

    Example:

    "Username flagged as Suspicious by Badiin, reason: Account created just a minute before the follow"

    1 vote

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  17. For example, color marker on nickname to mark toxic user in chat, small note on hover, or coloring friends messages in chat. I've been active twitch user for over 7 years. Now I am moderating a lot of twitch channels. Sometimes there are toxic people, that provoke to get banned, looking for reason to act even more toxic. Would be great to have an ability to mark different users in chat, so you dont need to check message history or remember nicknames to note peoples behaviour

    2 votes

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. There is only 2 seconds 4 seconds and 6 seconds it would be nice if i can set a customs time

    1 vote

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  19. Right now it is very tedious to have to only be able to add one word at a time if you're adding blocked words to your channel. I think it would be better if we could add 5 or 10 words at a time, separated by commas or or semicolons. This would make it less of a hassle for streamers to add banned words, especially if we have a long list of words we want to add.

    3 votes

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    2 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
  20. When the streamer is trying to do something and you post something you wanna delete you cant delete it yourself if ur a mod so Could you guys add it?

    8 votes

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    1 comment  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →
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