Users are able to hide specific badges already (Twitch Prime, Turbo, Bits, ...) but what about Moderator Badges?

The reason for this suggestion:
In smaller streams (new) chatters might get scared if moderators post messages.

So I see 2 potential ways this could be achieved:

1. Only visually disable the mod badge (keeping the moderation actions in-tact)
2. Allow moderator to go into "non-moderation mode" - in this mode, the moderation actions are not available and they are like a normal chatter

In both cases moderators should still show up in the Moderator List (/mods).

Recently Twitch added a "Mod View" into the chat settings - maybe something could be added in there?
Say a "Hide Moderator Badge" option?

Given the existing infrastructure behind the (1) first-time chat callout experiment, (2) non-mod chat delay, and (3) automod caught message queue:

There should be a toggleable setting where the initial message of any newcomer to chat must be approved by a moderator for that and any subsequent messages to appear to non-mods. Thus, this would limit the ability of newcomers to send messages without prior approval.

Not only would this reduce how many eyes see hateful messages from human accounts, it would neutralize spambots from having their messages show up to non-mods -- a useful step in responding to the current wave of "hate raids," especially when these messages can include streamer dox info.

Technical note: such a feature must work whether the incoming chat originated from a raw websocket or the first-party site. That is, this should not depend on a gql token negotiation system as is implemented for the new_chatter ritual.

Additional nice-to-haves:

• Bulk ban/allow buttons for the queue this would create: Bulk ban would be useful upon a spambot attack while bulk allow would be useful upon a legitimate raid

• Official pubsub topic for listening to these caught messages. Official helix endpoint for approving them. This would allow third-party chat clients (e.g., Chatterino, Chatty) to hook into this system for power mods. Also, this would allow specialized bots to automate actions (e.g., ban all first-time chat messages that match a certain regex). Note: this does not need to be implemented for the initial release of this feature request - it's more important to have an agile response (and some third-party devs can live with unofficial pubsub to get the job done)

The new channel points are pretty fun, and the ability to highlight messages is great. I'm using it frequently when moderating to make sure all the users see certain messages (like instructions on how to vote on something, announcing that the streamer will be right back, reminders about backseating not being allowed, etc).

It would be nice if it didn't cost any points for us mods to use that feature though, because there are situations where we might need to use it but don't have enough points available. Alternatively, add another similar feature available for mods only that isn't dependent on channel points at all.

Would be great if stream teams and streamers can share banned users with other streamers.

IE Streamer one has a offensive troll in their chat who gets banned. The streamer could have a option after or during the stream to share the ban with other streamers who are friends or in the same stream team.

Example
Streamer 1 bans "user 1" from their chat due to offensive or disturbing behaviour. Streamer 1 can then share that ban with a created "friends streamer list" where by they can say, user 1 was banned in my chat due to the following, please apply this to your channels.
Streamers 2,3,4 etc can then choose to accept the ban and click add to their channel or can chose to reject as they do not believe the ban affects them.

Moderators on the browser and desktop versions of twitch have incredible access to moderation tools such as mod icons, mod view etc. this makes handling larger chat rooms incredibly easy for a group of mods working together.

Unfortunately I, like many others, am in a position where I am a mod for a larger community, yet am often on the go and find myself using mobile twitch far more often than desktop. This makes it so much harder to keep chat under control, as the current moderation process on mobile is utterly laughable. Messages that would be deleted instantly if we were modding on other platforms will be shown in chat for a period of several seconds before we can even act on them due to the fact we need to press and hold on the persons name, then choose a moderation action. This causes huge headaches for the streamer, viewers in chat, and the other mods.

I would love to see more convenient mod icons on mobile twitch, or the ability to do quick 2 tap moderation by merely having to press chat member’s names, rather than hold for a period of time.

A condensed mod view page on mobile twitch would also be incredible, so that mods on the go are able to help with things like running predictions, unban requests, channel point rewards etc.

These changes being added to mobile twitch would be massive for moderators and streamers alike, allowing us to perform our roles just as well on the go, as if we were on a desktop.

Occasionally, streamers accidentally leave their streams on with a hot mic and even cam. During this, streamers can unintentionally reveal embarrassing and inappropriate things on-air without their knowledge with mods only being able to host another streamer as their only tool to stop the damage. Unfortunately, those watching outside their browser can be unaffected by hosting and still be watching the stream. I think these incidents can remedied and prevented by giving mods a sort of "Emergency Brake" to stop the stream. I believe this function should be optional for safety reasons so that the streamer can decide for themselves if they want to give their mods the ability to do this. An additional benefit of this is that it will make mobile gaming (particularly adventures games such as Pokemon Go) easier to stream as streamers will not have to worry about being far away from the controls to turn the stream off and instead have their mods do it.

Having the ability to easily and quickly permit links from users would be a great help. Most of us use bots like Nightbot, Moobot, Streamlabs/Elemets to deal with links in chat we don't want and auto block them but with BTTV we were able to click on a user name and clikc !permit for that user.

My idea is that either add that feature to Mod View when we clikc a name or better yet, force Auto Mod to grab the links first and then allow mods to permit it if we so desire. This then give the user who posted a link a message like it normally does letting them know we are looking it. It gives us time to check the link and then decide if it should go through or not.

Sometimes the chat experience is impaired by trolls continually and relentlessly creating/using additional alternative accounts to repeatedly circumvent any ban, return to chat, and continue spamming or harassing the channel.

I suggest that Twitch provide an additional set of moderation commands, capabilities, and information in the chat-related APIs and IRC interfaces to assist broadcasters and their channel bots to control abuse in these types of situations.

Some ideas for suggested channel Moderator Commands/Options to Add:

• "Approved" chatters list - A List/Hash table of unlimited size for any users manually approved by a moderator to chat plus a list of all the users who have in the past already sent a chat message to the channel before and not been Banned or Purged since their last message.

• Two-Levels of Approval that can be applied to any Chatter: (1) Automatic/Normal, (2) Validated by Channel Extension or AddOn, and (3) Moderator-Sanctioned Approval
  ** An "Approved-Users Only Chat Mode", for emergencies, separate from Followers-Only chat that can be set to either Level 1, 2, or 3.
  ** An additional option for FollowerOnly,SubOnly, EmoteOnly chat to make "Approved" chatters exempt that can be set to either "Level 1", "Level 2", or "Level 3" Approved chatters.

• Option to Require Two-Factor Enabled on non-Mod Twitch accounts to send chat messages (Essentially, the chatter will have verified one step beyond e-mail address).

** Suboption to exempt users from 2fa requirement "just to chat" who meet another criteria such as "Subscribed, Approved Level 1, Approved Level 2, Approved Level 3, Chatted here before, Prime/Turbo user, or Account older than X days"

/GBAN - "Ghost Ban" / "Stealth Ban" - The same exact usage as the traditional /BAN command; However, when chat messages by affected user are purged the CLEARCHAT IRC message will be restricted to users not affected by a ban -- No chat connections from the user affected by the ban will receive any feedback or user-interface change showing that offending messages have been removed, nor that they are now affected by a ban. Everyone else in the channel will see the CLEARCHAT / <message deleted> entries for the Ghostbanned user. If the GBAN'ed user tries to send additional messages to the channel, the server should simulate that they have gone through successfully.

/WBAN <user> [<{IP|SUBNET|SITE}>] [<{EMAIL|EMAILDOMAIN}>] [<LEVEL>] - "Watchlist Ban" - A type of automatic ban based on details watchlisting - but a channel should be limited to a small number of entries, and the target user must already be Timed-Out, Normal-Banned or Stealth-Banned. A copy of the target account's IP Address, Subnet/24 or IPv6/64, Site /16 or IPv6/32, Email Address, Email Domain, Hash of payment account Id, Etc are recorded in a Hash Table of "Watch" items for the channel - The first time a new user who has never messaged the channel sends a message, their account items are checked for matches in the Watchlist hash tables, and if there is a match on a selected watch item: the new account is automatically added to the Banlist or Gbanlist - ONE TIME Only, and channel moderators should be alerted through the modlog.

An approval level is Attached to the WBAN, and Chatters at the level or Higher than the level specified are exempt from Watchlist checks.

Some ideas for suggested capabilities to Add:

• IRC Tags for chat messages that allow a channel bot to see immediately when a chat message is the "First Ever" in that account's history: chat message a new user sent to the channel, including the account's creation date.

• 3rd party external app/extension based approval of new chat users. Allow a channel to optionally require new users who join a channel for the first time to chat: grant permission for access to email and IP address data and interact with channel "Access Control" overlay extension that will provide an approval before a new chatter can post ther very first chat message (That may involve answering questions, acknowledging additional rules or policies, or verifying info, may be immediate approval, or delayed approval).

I am a mod of a mature channel and have been on Twitch for a few years now.
It is clearly stated in the rules that it is a mature audience and also clearly marked when you come into the channel. I have had to kick out people as young as 11.
I just recently found out that banning them still allows them to watch the stream. Last night I kicked out a 14yr old for breaking the rules but it's not good if they can still watch the streams.
I believe there is hardly a point in banning them if they can still hear and read the chat. I think that they should be unable to watch/chat/interact/ everything.
It would be safer all around.

Thanks

I really like the new monitor and restrict tools introduced today for ban evasion detection! I did some testing of using monitor and restrict for general moderation, and there are three improvements that would dramatically improve their usability and impacts:

• Please add the ability to add a reason for monitoring a user's messages, the same way that /timeout and /ban have a [reason] field. This will let other mods know what kind of monitoring they should be doing. An example for how I would like to use this is: a user who is toeing the lines of rules in the channel, like saying slightly sexual things. It would be great for the streamer or a mod to be able to use "/monitor SuspiciousUser getting a bit close to uncomfortable" so that other mods can use that context in the future.

• Tracking restricted messages in the user's chat history: I was testing restricting a user, and since their messages were rejected they didn't come up in the mod view of that user's profile afterwards. Since mods and the streamer can still see those messages, it's important to be able to go back and report the content of that message afterwards by viewing the user profile.

• Discuss whether the restricted user should see that their messages were rejected. At the moment they see the same message they see for automod rejections, but it would be better for us if they can't see whether or not their messages successfully sent, like a silent mute rather than an active rejection. I feel like abusers will use that knowledge to send disgusting highlighted messages that only the mods and streamer can see, which can still cause real harm.

I mod for a stream with 2k+ chatters and we often have several mods in at one time. Unfortunately we've had some issues with the ban icon that shows up next to usernames in the chat. When two mods hit the ban icon at nearly the same time, the first bans, but the second mod who hits the icon - even immediately after - unbans the user on accident. This is a bad design, I feel, because if a mod does not notice the user has been accidentally unbanned, then they are free to return and repeat their behavior. It also disrupts moderation when we have to whisper one another to coordinate so that there isn't a repeat of the ban/unban issue. Today it happened repeatedly - two mods tried to ban a user, who was accidentally unbanned, then both tried to correct it, and accidentally unbanned again.

Instead of forcing mods to designate "jobs" to each other to prevent this from happening, I'd like to request a cooldown on the unban feature, or better yet, make unbanning only available through a chat command or the user card rather than the mod icon in chat. It would make moderation much easier because we would avoid stepping on each other's toes. Banning is a serious decision and I think unbanning someone should be a bit more difficult than accidentally tapping an icon. Thank you!