Alert System - Major Bugs
I've been using the alert system for about a week now on my partnered channel and I've run into a number of serious bugs with it. Many of these stop use of the alerting system entirely or make it cumbersome to use. Trying to go through the ticketing system directed me here. Because of these issues I cannot use the alert system until they are resolved as it breaks the stream entirely.
Skip Alert randomly stops functioning for hours at a time. - There doesn't seem to be a reason for this and it cannot be fixed on the users end. This just happens and you have to wait it out as a streamer. No amount of refreshing or enabling/disabling will resolve this. Once this happens the Chat will instantly turn into goblins and post a million 7's which you can no longer stop.
Sending an alert message with over 400 7's will break alerts until disabled/enabled. - This seems to stem from the Text To Speech system slowing down for longer messages and just hanging forever. Anything over 400 characters will delay or break the alerting system due to this. 7's are particularly bad because TTS attempts to say the entire number instead of each seven individually. This is not an issue for Streamlabs alerts so I'm not sure what's happening here.
Audio and Text To Speech contains audible pops and distortion when volume is set below 100%. - This appears to be scaling audio incorrectly which causes the distortion effect. The lower the volume, the worse the distortion. Each time the audio plays the distortion is different. The distortion is not present in the source audio.
Very long audio files cause text to speech to distort or start in the middle of the sentence. - The audio in long files just cuts off TTS or causes TTS to chime in multiple words into the message. Lots of weird issues around this.
Custom sounds sometimes cut off and make a terrible screech when doing so. - Sounds have a ton of issues but this one seems to happen a lot when TTS is also enabled.
Alerts sometimes go through out of order. - This seems to stem from TTS again. Long TTS messages can cause all kinds of delays and oddness.
URLs are voiced by Text to Speech in alert messages. - URLs should not be passed to the TTS system at all.
Text To Speech is starting after the included audio file instead of at the start of the alert. - The Delay setting should be our scalar for when TTS should start. Instead TTS starts at the end of the audio file and then initiates Delay. This means if you have an audio file with empty sound at the end it delays TTS. It's very awkward to use this way. It also makes Delay a useless feature as-is.
The Preview window goes behind the UI and that UI cannot be moved or hidden making Preview impossible to see. - This makes the Preview window pretty useless overall. My graphics are just hidden behind the UI the entire time. Scaling the window to fit and scaling the assets to show general placement would make this feature much better.
PirateSoftware
shared this idea
-
tomdanny01
commented
Lock repair Doncaster Custom sounds sometimes cut off and make a terrible screech when doing so. - Sounds have a ton of issues but this one seems to happen a lot when TTS is also enabled. https://doncasterlockandkey.co.uk
-
howbrand00
commented
An alert system with major bugs can lead to miscommunication, stress, and system failure—issues that mirror what happens in the body when it's out of balance. At nadinedesormeau.com, our expert acupuncture in Queen Creek helps restore harmony by addressing the body's internal "alerts" like pain, fatigue, or anxiety. Acupuncture works to correct imbalances at the root, much like fixing system bugs before Acupuncturist near me Queen Creek https://nadinedesormeau.com/ they cause major disruptions. If your body feels off, it’s time to listen to the signals and find relief naturally through personalized, effective care.
-
lightprinses
commented
/happy
-
howbrand00
commented
An effective alert system for major bugs is crucial for maintaining business continuity—especially during office relocations when systems are most vulnerable. At Top Men Removals, trusted office movers in London, we coordinate closely with IT teams to ensure minimal disruption. Real-time bug alerts help businesses catch tech office removal company https://topmenremovals.co.uk/services/business-commercial-office-removals-london/ failures early, avoiding costly downtime. Whether it's a server setup error or software glitch during the move, having alerts in place protects operations. A smooth office move isn’t just physical—it’s about keeping your systems running too.
-
Bernaue
commented
Have run into all these bugs too!
Also have found that the volume slider does not work on some of the default alerts. And the default alerts varying in volume by 5 dB! -
TheGeekno72
commented
Using an mp4 or webM as the alert's image to have the video and audio matched together is a great idea ! ...when the video doesn't freeze during the animation.
It doesn't seem to be working properly and I am almost certain it's not a broadcaster software issue because when paired with entry/exit animations, those execute smoothly, only the media's video appears to be broken, for some reason the audio plays just fine ?
-
tomdanny01
commented
"Alert System - Major Bugs" focuses on identifying and addressing critical issues within a software alert system. Effective bug tracking and resolution are key to maintaining system reliability. For keeping track of these issues and solutions, consider using promotional notepads branded with tech-related designs. These notepads provide a practical space for jotting down bug reports and troubleshooting steps while keeping your focus on resolving major system issues efficiently.
https://www.gopromotional.co.uk/branded-products/promotional-notepads
-
SleepyEvoli
commented
+1 for the last bug. As soon as I start editing custom HTML/CSS I can't see the preview window anymore.
-
Season_Of_Slaps
commented
Game Audio sounds fine but the Alerts, Alerts get cut off many times, pop back up, and go off randomly. Also at times, you'll hear a noise followed by a slowdown. Something that you'll hear on a tape recorder and its battery is about to go dry.
-
LiliumCobra
commented
I agree that the alerts' issues stem from the TTS function. Up until last Friday or so, my alerts (almost all of which included TTS) were working fine. Then, they completely stopped populating in Streamlabs this week. After hours of troubleshooting the issue, I figured out how to deal with it for now.
I have turned off TTS on all of my alerts (voice and length do not seem to matter) for all Twitch alerts. I hope the issue is fixed shortly, but given the age of this original post, I am not going to hold my breath. We will miss you, Ivy- the voice of a sweet angel. 😭😭😭😭😭😭 -
ghidan89
commented
Salve, ho riscontrato anche io un problema con gli allert.
Tutti gli allert che dispongono di " recita testo vocale " non funzionano, tolta l'impostazione del testo vocale gli allert riprendono a funzionare.
Peccato perchè i miei follower si divertivano parecchio a sentire il loro nome in live, spero venga risolto presto il problema. -
jamesanderson0345
commented
I am also getting the cutoff glitch and it is very frustrating when it happens
-
tomdanny01
commented
Implement an Alert System to address Major Bugs exclusively with Carrefour deals. Enhance software reliability and user experience by promptly detecting and responding to critical issues. Ensure seamless operation and minimize disruptions by prioritizing the resolution of major bugs. Trust Carrefour deals to prioritize software stability and optimize performance with an efficient Alert System designed to mitigate the impact of critical issues effectively.
-
ElCaifan_B2R
commented
También presento problemas con las alertas, específicamente con la parte de puntos del canal. En ocasiones no aparecen cuan un espectador canjea alguna recompensa y, en estos últimos par de días, ya no aparecen o solo aparecen muy poco. Ojalá pudieran apoyarnos a corregirlo ya que yo migré todas mis alerta de otra web hacia twitch.
-
Niimaj
commented
Same thing here. Alerts from twitch stop working for no reason. I manage somehow to make it work again and poof. Dead again. Even the " test alert " don't communicate with my obs now.
-
catgirlnextdoor
commented
I'm also having many of the issues described above. Found this user voice when looking for a solution to the alerts just not playing custom audio/video at all randomly sometimes, or cutting off after a few seconds of playing. It doesn't seem to be consistent with anything, and it working at the start of stream doesn't mean it'll work 30 minutes from then. As is, they're unusable.
-
LordAdriox
commented
I am also getting the cutoff glitch and it is very frustrating when it happens
-
MisterCorpseMilk
commented
Since the update I have had ALL audio alerts cut down to 3 seconds maximum duration. I have created new alert boxes, used the browser source feature, completely torn down and rebuilt my alerts. NOTHING.
Viewers are losing channel points to bugged alerts due to this issue. Raids are not as exciting because there is only 3 seconds of audio playing. Those who follow or sub, or donate are getting ripped off when they get their alert cut off.
Please do SOMETHING about this. We're using your software over others in hopes for LESS problems not MORE.
-
ZilchGnu
commented
This has been super frustrating as a viewer and as someone who does work behind the scenes for multiple partners.
-
straightupphat
commented
Be better Twitch