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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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202 results found

  1. When an account gets banned it doesn't have access to the connections pannel anymore and so we can't unlink accounts (such as Steam, RiotGames or Epic Games accounts etc.) from it.

    6 votes

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    1 comment  ·  Connections  ·  Admin →
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  2. When activating my Twitch account on my Xbox One, I received a code to enter in at twitch.tv/activate that began with "***". Inappropriate combinations of letters should not be included in activation codes.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  3. Would like an option to sign up this way, as well as upgrade existing Twitch accounts to use this.

    6 votes

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  4. Allot of different websites offer this feature, but, how about making it so that if you somehow in someway can't login to your account after reporting missing credentials, it will offer you the chance to send the email about (e.g resetting your password) to an email that you can access.

    6 votes

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  5. Currently when you change your username, your ticket product (the name that appears on subscription receipts) stays as your old username. Please make it match your current username so people don't refund subs thinking they are subscribed to someone else.

    5 votes

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  6. It's filling my email inbox with spam. I have a password, that should be enough for you. I want the verification gone. Forever.

    5 votes

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    0 comments  ·  Login  ·  Admin →
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  7. Requiring users to enter some code via sms every 30-days is just stupidity disguised as security theatre. These codes do nothing to further protect our data at-rest, nor do they validate identity. It's just another unnecessary hoop to jump through. If it wasn't a meaningless, pointless, futile exercise, you wouldn't have added a 30-day option to not-validate - you'd be validating with every new browser instance. We don't need another TSA in our lives.

    5 votes

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  8. Apps on Windows 10/11 use Web Authentication Broker (special built-in UWP app) in order to securely authenticate a user.
    Unfortunately it still uses IE based web view. Causing this
    https://user-images.githubusercontent.com/2365592/145680353-6e0862a1-5251-4ee5-bf79-803a8e6f5a56.png
    You must add a special check and allow to open auth view in IE.

    How to reproduce
    Install https://www.microsoft.com/store/productId/9NN46KBBHL2W
    Try to authenticate

    Expected behavior
    Twitch is opened in Web Authentication Broker and allows to authenticate

    5 votes

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    0 comments  ·  Login  ·  Admin →
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  9. My YouTube channel was unlink, but it was working completely fine before. I didn't log out or anything of the sort. It was just working the other day, and only stopped working today. IDK what happened, but now I can't relink it. It only shows up with "Make sure the email you used for Twitch is the same as your google account." If anyone has any ideas or know how to fix it, pls let me know.

    5 votes

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    0 comments  ·  Bugs  ·  Admin →
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  10. I've accidentally changed my username. And I didn't even click on "Save Changes". And normally say you changed your password, e-mail, etc. for that account. You would have an e-mail sent for authorization to make sure it was you. So if you accidentally or someone changed your Twitch username. Instead of waiting 6 months to re-claim your Twitch username. You would get an email to authorize that change to the username.

    5 votes

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  11. Notifications are consistently failing its purpose, they notify users that we are live after 4-6 hours, this is terribly detrimental and force creators to use third parties to allow their communities to know they are live, also impacting their success and by extension, Twitch's success.

    5 votes

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  12. 5 votes

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  13. i use Opera GX as my primary browser and I can't seem to log in I can view the website but can not log in.

    4 votes

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    1 comment  ·  Bugs  ·  Admin →
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  14. This is hateful you are disrespecting us Affiliates, and Partners, we should get the rights since of sharing exclusive VODs (exclusivity rule) with Twitch, and are restricted for 24 hrs to reupload (reuploading someone who is going live often is really difficult), I mean you are already getting huge splits of revenue by us, then you disrespect even our names in cases if someone of us dies?
    Recycle your customers which are non-affiliates, our usernames stay our usernames as so in Steam, and YouTube, just because some ducks disrespect us eagles it does not mean you need to listen to…

    4 votes

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  15. This may require a bigger team of course to implement, but I just signed up for a freelance website and the sign up process, is actually an application to use this site. I was required to verify my identity via uploading a photo of my ID AND a verifying statement such as a paystub, utility bill, etc. And also address verification (or at least a mailing/billing address) which should be added to the account anyways since payment information is stored for subscriptions.

    I know that twitch has a younger population so that may not work, but it may also be…

    4 votes

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  16. Before suspending users with inappropriate names, could you instead give them a 5 day warning to change? The suspension without warning seems very unnecessary if a person has had it for the longest time and suddenly got suspended. I believe lots of people could stop clogging suspension appeals with this, especially those who aren't genuine trouble makers with their names and people deserve second chances! Especially with usernames, my friend got suspended and there was no clear heads up on their suspension. They were watching a stream and bop! Banned without warning and for having an average name that never…

    4 votes

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  17. I feel like Twitch sends out emails with an excessive amount of HTML in them. HTML emails are fine, but let's all try to keep things to a sane level.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  18. I want to change my username from "Sym_Point" to "Point" and it says it's not available but no one has the username. What is that for?

    4 votes

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  19. This happens frequently, If i follow a channel because I want to check it out or see when its online the notifications are automatically enabled and then ill get a notification in the middle of the night

    Added bonus if I then want to disable the notification on that channel I have to sit and watch an ad because it blocks the controls for this. So im either watching an ad at 4am or I'm likely forgetting and getting another notification the next day and getting woken up again.

    note; would be mitigated if we could only get notifications during…

    4 votes

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  20. Notifications right now hijack already opened twitch tabs instead of opening a new one. This is annoying especially if i'm watching a VoD. I would like for there to either be an option, or for it to just open a new tab like Youtube does it.

    4 votes

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