(translated from German by DeepL)

Hello, Twitch,

since the release of your new Twitch app for AppleTV I have the following criticisms:

Home page:
- Where can I set "my language" (german) so that under "Channels in my language" I am no longer shown ALL international channels with ALL languages?

Live streams:
- There is no display of how long the current stream has been running (uptime).

Stream recordings ("Earlier broadcasts"):
- The date from when the stream or clip is from is missing - both in the thumbnails and in the enlarged view.
- The rewind and fast forward function is a disaster! It's extremely unwieldy, very inaccurate and totally complicated to use and doesn't take the modern touch interface of the AppleTV remote control into account at all!
- Also missing is a skip function that jumps 10 seconds forward or backward in the video.

Why do you want to "reinvent the wheel" with your new app? Why can't you fall back on well-known and popular functionalities? Even with the recent update of the ARD media library app, the playback of their videos has been changed to the general standard (wiping the touch surface causes the video to be fast-forwarded or rewound, a click causes it to jump 10 seconds back, etc.)

I hope very much that you will revise the app again, because at the moment it's just a big annoyance for me and it's no fun anymore to watch live streams and stream recordings.

Greetings from Germany

I have several suggestions for the app:

1. They should show more followed users who are online broadcasting, since only 10 or 15 appear and the other online users with fewer viewers are not shown, only those with the most appear, the rest have to be searched manually.

2. Allow replays and clips to be viewed from channels and save progress.

3. That the order in which the lists appear down can be modified or that after showing those followed online, the next one shows the categories.

4. That the framerate for streams that have 60fps be fixed, at least to fix the image quality a bit on 4k TVs

With the latest app update (on or around 3/30/22), when a channel loads on the FireTV app, the UI loads in front of it.

The screen is obscured by a somewhat opaque black layer, which covers or hides the content. The channel name and information about the channel as well as action buttons (settings, show chat window, report) appear as part of this interruption.

BUT YOU CAN’T CLOSE THE UI IMMEDIATELY, to get to the content faster. This is incredibly frustrating.

In the previous version it was awkward, but at least doable, either by pressing up or down while on that menu (one or the other, depending on unknown factors).

Here’s the thing: I didn’t select the channel to see your UI - I selected the channel to see the content the channel provides. Your UI interrupts that, obnoxiously.

It was just as obscured in the previous release, but I figured a work-around to get out of it - pressing up or down while one of the buttons was selected, immediately after the channel loads.

But now I can’t even do that.

Honestly, it hinders my experience on every channel now, right when I land on the channel. And I am not patient enough to wait - I’d imagine most of your user base is the same (i.e. impatient, want to see the content as quickly as possible).

Solution: when I select a channel on the FireTV app, and the channel loads, DON’T show the overlapping UI by default. Only show it if I hit up, or left, or down, or right, or OK. That way you can leave the Back button for what it’s meant for, give users access to the UI buttons when needed and stop irritating me by covering the content I want to see immediately.

Seriously, it’s like trying to see over a tall guy’s head in a movie theater. And every time I get situated but then happen to press a remote key accidentally, the obstruction pops up again and can’t be immediately dismissed. It makes Twitch look like laggy, outdated fecal matter.

There may be an even better way to solve the issue, but the problem is the same: don’t obscure any of the content or hinder me from consuming it, at all, until I deem it necessary and need to do something else (like open the chat).

This is frustrating me enough to just go watch Netflix, or YouTube, or some other form of entertainment instead, and especially to stop paying for a no-ads Twitch subscription. I consume content to feel good as quickly as possible; and this bug gives me a bad taste in my mouth immediately, on every channel I load.

Please fix this quickly.