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Moderation

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11 results found

  1. Please allow the ability to disable "Unban requests"

    or provide a way to replace the link with instructions for how to apply for a unban

    We have an existing system on CohhCarnage's channel, and would prefer to use that system over the inbuilt Twitch system, but we cannot turn off the inbuilt Twitch system.

    296 votes

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    32 comments  ·  Mod View  ·  Admin →

    Hey all!

    So sorry I missed this thread, but we do now have this live on the site!

    You can easily turn off unban requests in your Dashboard under Settings – Moderation.

    Thank you so much for this feedback and please let us know any other changes you would like to see to Mod View or other Safety settings.

  2. The new channel points are pretty fun, and the ability to highlight messages is great. I'm using it frequently when moderating to make sure all the users see certain messages (like instructions on how to vote on something, announcing that the streamer will be right back, reminders about backseating not being allowed, etc).

    It would be nice if it didn't cost any points for us mods to use that feature though, because there are situations where we might need to use it but don't have enough points available. Alternatively, add another similar feature available for mods only that isn't dependent…

    110 votes

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    1 comment  ·  Mod Tools  ·  Admin →
    Completed  ·  darkstorm responded

    Hey everyone! So sorry for catching this late.

    We have released a new command for mods: /announce

    This new command will help mods important messages stand out in chat! 

    You can learn more from our blog here.

    Thank you all for the feedback as always!

  3. Queer is not a slur. It is how a HUGE number of people identify, ESPECIALLY by those who are non-binary or exist outside of the gender spectrum.

    It is used by prominent politicians, organizations, medical offices, artists, creators, and members of your own site.

    By banning this term from panels, bios, and elsewhere on channels, you are actively participating in discrimination against the LGBTQIA+ community.

    It's LITERALLY what the Q in your "LGBTQIA+" tag stands for.

    Remove this word as a "banned word." Stop limiting queer creators from existing on your platform.

    94 votes

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    20 comments  ·  Automod  ·  Admin →
    Completed  ·  mouse responded

    Update: UserVoice has removed “queer” from their filter. You should now be able to use the word on this site.

    Unfortunately, it seems as though the change was not retroactive, so I’ve corrected this manually by removing the stars in each of your posts. Very sorry for the trouble with all of this – thank you so much for your patience.

  4. Would be great if stream teams and streamers can share banned users with other streamers.

    IE Streamer one has a offensive troll in their chat who gets banned. The streamer could have a option after or during the stream to share the ban with other streamers who are friends or in the same stream team.

    Example
    Streamer 1 bans "user 1" from their chat due to offensive or disturbing behaviour. Streamer 1 can then share that ban with a created "friends streamer list" where by they can say, user 1 was banned in my chat due to the following, please…

    90 votes

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    15 comments  ·  Mod Tools  ·  Admin →
    Completed  ·  darkstorm responded

    Hello everyone! Happy to announce that Shared Ban Info is now available for all streamers! Shared Ban Info builds on the Suspicious User Controls system and provides a simple way for you to share info about who you’ve banned in your channel with other streamers to help keep serial offenders out of your communities. You can learn more about this new feature in our Safety Center

    As always thank you so much for your valued feedback and for making Twitch the best place to stream!

  5. I am an autistic person and this affects how I communicate. I want to ensure people are aware of this when joining my stream, and so I've always had it in my "about" section. It's a diagnosed disability and integral to who I am.

    I went to update my about info recently and it kept failing moderation. Turns out it's because I can now no longer use the word autistic in my bio.

    This is really ableist erasure. I know some people use "autistic" as an insult but the correct answer isn't to censor people using it legitimately. It's to…

    23 votes

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    5 comments  ·  Automod  ·  Admin →

    Hey all! Thank you again for bringing this feedback to our attention. Just checking back in to let you know that we have updated our system and you are now able to use autistic in your about section.

  6. I do like the idea and the concept of the shield mode however, it does need an improvement.

    I am not a fan of the shield mode being automatically activated without a warning first, I have seen other moderators that I work with accidentally activate it which has caused all sorts of problems, especially if you consider some of the settings are at the highest at default.

    Could we perhaps have a dialogue box asking if we are sure we want to turn it on first? I also would like to see a link in the dialogue box that directs…

    13 votes

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    2 comments  ·  Mod Tools  ·  Admin →

    As of Feb 21, you will now always see a confirmation modal when activating Shield Mode from the "Shortcut" in chat. This modal previously had a "Don't show me this again" option which we have removed.


    Feel free to open a new request if this doesn't address your concern.

  7. I'd like the possibility of being able to manage the Channel Points Request Queue as a widget on the mod view instead of having to open the queue in an external window. Everything else in mod view is extremely convenient now and this is the one thing that is bugging me about it. Thanks greatly for your hard work

    11 votes

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    0 comments  ·  Mod View  ·  Admin →
  8. Using mod view as a mod

    "such and such followed you"

    No they followed the streamer I am moderating

    8 votes

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    0 comments  ·  Mod View  ·  Admin →
  9. Have Mod Comments on the user card so when a viewer is being disrespectful or inappropriate in one stream then watch another stream, the moderators know what type of viewer is watching.

    For example. if a viewer come into the stream but has a mod comment saying " User has been inappropriate on many occasions", the moderator can be prepared and take the best course of action.

    6 votes

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    0 comments  ·  UserCard  ·  Admin →

    Hi MrRage, this feature was added to our site in early 2019. You can bring up the viewer card for a user by typing /user [username] in chat, and, if you are a Mod in that channel, there is a "Comments" tab you can use to add comments that will be viewable only by other Mods.

  10. Nice and simple. Make it easier for mods to update the stream/game title, rather than relying on commands.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →

    This was added a few months ago; it’s in a drawer under the player. If you don’t see it, click the […] button in the player widget header.

    Also note that only Mods who are also Channel Editors can edit the stream title/game.

  11. Why is blm now a prohibited word? It's been in my stream title up until recently when it tells me the word is not allowed. This is not the first time I've not been allowed to use regular words or certain acronyms. Please explain.

    1 vote

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    Completed  ·  0 comments  ·  Automod  ·  Admin →
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