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Customer Experience

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Customer Experience

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48 results found

  1. When you send out emails announcing subscription price increases, please tell us what the new price will be, rather than making us do a google search to find the information on a Twitch page not linked in the email.
    It smacks of subterfuge and customer disrespect, and generates negative feelings towards Twitch and Amazon.

    1 vote

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  2. Enormément de monde est actuellement sur mobile et je ne comprends pas pourquoi cela n'est pas prit en compte dans les statistques. Il faut se mettre à la page, quand la majorité des personne est sur téléphone et suit des lives via mobile. Tout le monde ne peut pas avoir d'ordinateur dans les transports ou chez des amis, par ex. Il faut prendre ces paramètres en compte.

    1 vote

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  3. Be able to follow a channel and then set it up so that the Live section of the Following page only shows that channel if they are streaming selected games and/or categories. For example, only show boxbox if playing TFT.

    1 vote

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  4. 希望在觀看直播時,可以選擇聽遊戲音樂或直播主聲音或兩者都能聽到,因為有時候非常單純的想看遊戲內容但是直播主會很熱情的跟觀眾聊天,我認為對於只想觀看遊戲內容的觀眾有一定程度的困擾,非常多時候直播主的語言無法與觀眾互通,正因為這樣所以會更困擾。
    總結:
    希望能夠讓觀眾自由選擇能夠聽到的聲音來源,如:僅遊戲、僅直播主、或者兩者都收聽

    1 vote

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  5. Roller Derby Teams from across the globe are moving to twitch for live streaming. It would be nice to have video suggestions and to be able to search for other roller derby content on this platform.

    1 vote

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  6. The whisper private messaging needs to be overhauled. It’s buggy and not user friendly. Notifications stay unread even when you read the message. Messages disappear from the window. The notifications on the mobile app when you’re watching a channel are annoying. You can’t dismiss them and it covers up the chat window. To me, this is the worst part about Twitch and needs upgrading. I always move to another platform to connect with others.

    1 vote

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  7. Recently I've been getting suggestions for streams with the category "Probably Artificial, Hopefully Intelligent: AI powered streams and related discussions" and there is no option to mark as not interested. I'm not sure why AI streams are being allowed to begin with, other than some backwards attempt at farming ad revenue (which is a problem in itself) but twitch shouldn't push AI streams on people over actual streamers who are actively working on making their stream entertaining. If they wanna show off your programming skills there are plenty of other websites they can use, without actively harming a community of…

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  8. Lots of spam comments in uservoice as of late I have reported, some with links that could damage people's computers if clicked on. More needs to be done to insure that safety of users with regards to this.

    1 vote

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