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Customer Experience

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Customer Experience

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  1. I just had posted some feedback, but I have feedback on posting feedback.

    It was an extreme pain to even find this page or section of Twitch, yet it looks so well developed. Please make this more clear / accessible to the public.

    42 votes

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    3 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  2. It's great we have the opportunity to make suggestions and vote here. But we have no clue what you're looking at next. To get a better pulse on the community, present the next possible change and allow us to vote on our dashboards where we will see it. Nobody wants to crawl the entirety of this forum.

    12 votes

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    0 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 7 votes

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    0 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  4. i had to google how to post user feedback so yeah thats not good makes you look like you cant handle it. your new ui sucks cause I'm not an image guy so i cant find the people Ive superscribed to unless i type in their name in the search bar.... not good for dyslectic people who cant type word you jerks....

    5 votes

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    1 comment  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  5. I'm a viewer who was enjoying the broadcast on Twitch.
    I remember what Twitch said when adding Hottub streaming to the category.
    You mentioned,
    "being found to be SEX_Y by others is not another rules, and Twitch will not take action again, or any one on our service, for given attention."

    But I don't think this standard applies equally to all streamers.
    it's generous to 'Big' western streamers and is applied harshly to relatively small channels.
    In particular, many female streamers who use dance as their main content are suffering damage, such as being intimidated by these ambiguous…

    4 votes

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    0 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  6. I'm not sure if the problem is on my side, or if my IP got somehow banned, but I can't connect to twitch.uservoice.com without using a proxy.

    Right now I'm writing this ticket from a proxy IP 186.121.206.241 (Bolivia), and it works fine. But when I try to open twitch.uservoice.com without a proxy from my main IP 95.27.129.58 (Russia), I get a "ERRCONNECTIONTIMED_OUT" error in Chrome and "The connection has timed out" in Firefox.

    I should note that uservoice.com opens fine, and twitch.tv opens fine as well - only twitch.uservoice.com is not working.

    I would appreciate if someone…

    4 votes

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    1 comment  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  7. I cannot find feedback submittal in the main Twitch page and had to Google it.
    It'd be better if it was an option in the three dot dropdown submenu list next to Browse.

    3 votes

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    0 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  8. I pressed "report" on uservoice and I thought a confirmation pops up but it didn't, so yeah.

    A confirmation on here would be good, maybe where you can state reason. Because I just clicked on something

    3 votes

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    0 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  9. One is not able to easily get to user voice via Twitch. It behaves like a third party and requires a separate website and permissions? Why not have User Voice more incorporated and able to be found under settings or help sections on Twitch instead? Most people, viewers or streamers dont even know this exists..

    2 votes

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    0 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  10. not sure what happened, but ever since the twitch data leak, the uservoice does not save login data - i always have to login again even with the save login enabled.

    2 votes

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    0 comments  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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  11. It would be great if you asked streamers what they would like to see implemented or changed, instead of just doing stupid stuff like changing the icons from square to round for no **** reason.

    2 votes

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    1 comment  ·  UserVoice  ·  Flag idea as inappropriate…  ·  Admin →

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