Phone Verification Blocks Chat Site-Wide – Even With Real Number
Since early April, my account has been completely blocked from chatting in all Twitch channels due to a forced phone verification prompt, even though I’ve never been suspended or banned.
I attempted to verify using a real mobile number (not VOIP or landline), but Twitch either doesn't accept it or fails to send the SMS code. I’ve followed all instructions.
I sent multiple emails to Twitch Support, but from April until late May, all I received were automated responses repeating the same instructions. It wasn’t until much later that I was told my account was possibly “flagged”, with no context, reason, or recourse offered.
I’m a moderator for some streamers, and being unable to chat, except through channel point highlights, has been embarrassing, isolating, and unfair.
I’m asking Twitch to allow manual appeals for chat verification restrictions, actual human reviews, and a more transparent process. Users should not be left in the dark or punished by automated systems with no support.
SonicBooba
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