Anonymous Reporting System
Twitch user reports should be kept confidential, and Twitch staff should not disclose reporter's identities to streamers to protect users from potential retaliation and maintain a safe reporting environment. If streamers know who reported them, they might harass those users directly or through their communities, deterring users from reporting legitimate violations due to fear of being identified. Create a dedicated reporting form accessible via the Twitch platform (web and app) that does not require users to log in or reveal identifiable information. Replace the current reporting system, which may tie reports to user accounts, with an option for fully anonymous submissions. Users can access the form through a “Report Anonymously” button on streams, profiles, or chat interfaces. To prevent abuse of anonymous reporting, restrict the number of reports a single user, device, or IP address can submit within a specific time frame. This prevents individuals or bots from flooding the system with false or repetitive reports, which could overwhelm moderators or target specific streamers.To prevent abuse, require users to complete a CAPTCHA (e.g., image selection or text input) before submitting an anonymous report, verifying that the reporter is not a bot. Additionally, if a streamer receives an unusually high volume of reports in a short time, implement a cooldown period during which additional reports are queued rather than processed immediately.