Update to the 'Appeal Muted Audio' System
On behalf of all streamers who don't want to give their personal information:
Can we please get an overhaul/update to the 'Appeal Muted Audio' system? After suffering multiple instances myself and seeing this happen to others as well, here's what I propose.
1) If the claimant is not the copyright holder of the listed audio (i.e. 'Megalovania by RandomDude24' instead of 'Megalovania by Toby Fox'), give the option to appeal the audio under a section such as "Claimant is not the copyright holder".
2) If the audio listed in the claim is NOT the audio in the VOD, have the ability to submit an appeal WITHOUT giving away your legal information. I understand that it's in your Policy, however that is not the law.
- According to your OWN DMCA policy: "A DMCA notification is the term we use to describe takedown requests that copyright owners (and their authorized agents) send to Twitch." Following that-- "The fact that one of your VODs was muted does not mean that you received a DMCA notification." Also, "Twitch works with a third-party service to scan VODs as a proactive way to help broadcasters avoid having videos containing potentially unauthorized audio." According to the law in the US, you are required to submit your legal information to Dispute a Takedown.
HOWEVER, this means that in some instances, NO LEGAL ACTION has been taken; therefore I believe in those instances, people should not be required to provide that information to protect their own safety. I also believe this should be applied if the auto-scan lists a song that does not match the actual copyright holder, as listed above. The information being shared with ONLY Twitch would be a different situation, however it is stated multiple times that our legal information is forwarded and shared with the claimant. Some people might claim audio to obtain this information from those streamers. If it escalates further however, that would fall under legal jurisdiction and the information would be necessary.
3) The streamers should have access to the unmuted version of the VOD to determine what action needs to be taken. It's difficult to remember what is being said/done in that muted window, so the streamer should be able to listen back and decide if the audio was important.
- In addition to that, some others have brought up that the streamer should be able to export/download an unmuted version of the VOD, and I agree with this idea.
4) In the screen where it details the muted audio, it should include whether it was detected by the auto-scan or manually filed by the claimant. This would further differentiate whether the streamer should be submitting their personal information.
I have had several instances where someone has sampled a song I use in my copyright free background music, and my VOD has been muted because of their song even though the sample wasn't theirs to begin with. The only option is to appeal with my full legal name, and I can't upload the original VOD to YouTube where it would NOT be muted. I really think that Twitch needs to take people's safety into consideration on this matter.
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jamesanderson0345
commented
The recent update to the “Appeal Muted Audio” system brings a more streamlined and user-friendly experience for creators disputing muted content. Users can now submit detailed context https://randomobjectgenerator.io/ and supporting evidence directly through the interface, allowing moderators to review appeals more efficiently.
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bleach2121xxx
commented
So true oomfie
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YagiMadii
commented
Well worded, well thought out, and well structured!
I would love to see these ideas be implemented. If not every single one, I think that at least giving the streamer the ability to download an unmuted version of THEIR VOD would be a welcome and very overdue change. -
Ram1dy
commented
This is so well thought out! This is totally a change I’d love to see implemented!!! These are issues with such simple fixes and it will make things so much better and so much easier!