Dealing with reports from user profiles that have misbehaved in stream chats
The streamer I moderate the chat for is a nice guy who is always in a good mood
Sometimes we are visited by people who are full of hate and insult the streamer because of his appearance. He is tall and maybe has 2-3 kg too much on his hips for various reasons.
I have already made one or two attempts and forwarded these people to Twitch via the "report" form. Unfortunately, despite attaching screenshots and/or copying the chat messages, I get the answer "That no misconduct could be detected"
Calling someone a "fat toddler" or "fat pig" should not be tolerated by Twitch! These are very clear insults for which you can be sentenced to high fines in Germany!
In my last message to twitch I wrote in general about this "You can't see why someone is overweight, it may be that this person has a psychological problem, maybe he has been bullied and this has led to obesity".
It seems that these messages are processed by a computer system, maybe you should check again how Twitch can come to such an assessment.