Habitual Spam Reporters/Action Against Users Filing False Reports
Is there a way to implement software that would recognize and suspend accounts which abuse the report feature? and those who spam report/file false reports against streamers based on their gender/race etc.? There has been an influx of streamers who are following Twitch ToS to a T, yet, due to their gender/sexual orientation/race, are being targeted, and reported for things they did not do or terms they did not violate. i.e. a streamer being reported for inappropriate attire and nudity, when she was wearing Christmas PJ's while gaming and the individual who reported her, bragged about it, told her he reported, stated he reported her online for something she did not do, then threatened to kill her, all this while their stream title that day when they reported her, was "getting sk*nks and women banned off Twitch" this streamer has a mountain of evidence showing his threats, his boasts about filing a false report and his inappropriate and gender targeted stream title, but there is no way to attach documents to an appeal (something I think would be beneficial in cases like this where certain groups are targeting streamers based on their gender) when women/POC/LGBTQA+ are targeted like this, and then have their voice stripped away, you are allowing these hate groups to thrive on Twitch and incentivizing their overuse and misuse of the report feature. Today, if someone makes a fake 911 call or abuses/misuses emergency services by filing a false report, they face repercussions, the same should be said about those who misuse the report feature to silence/harass/push out streamers based on their gender/race/sexual orientation. This streamer I'm sighting as an example has been permabanned due to attacks like this. Despite the fact it was found previously that she did not violate ToS, those reports were never removed, meaning she was instantly banned based on another streamers targeted attack. There also needs to be a way for streamers to have wrongful bans which occurred due to targeted attacks, removed. Currently there is no transparency regarding # of bans, or if/when those bans, where Twitch found the streamer did not violate ToS, are removed. I think if we cracked down on people misusing/abusing the report feature, those who knowingly file false reports, add an option to upload documents to an appeal to prove a report was a targeted attack or harassment, and/or allow streamers impacted by these targeted attacks to contact someone directly along with a more transparent system of ban count/removal of bans where the streamer was found to have done nothing wrong, that the site would be so much better and these hate groups using Twitch to attack female gamers and other protected classes, would not hold so much power over good streamers who simply want to game and contribute positivity and inclusivity to the community.