Ban Email Clarity
I know this has been raised before and promised by both Emmett and Marcus but I would like to draw some perspective to the issue.
When a streamer receives automatic ban notification email they are given the following information. You were banned for one or more of these three reasons and this offence occurred on a Stream or VOD (aka somewhere).
As a broadcaster when looking to be compliant with all of Twitch's terms of service and receiving a ban it is hard to know what specifically needs to be changed because the notification email amounts to you vaguely did one or more of these thing we think is in appropriate at some point in time during your entire streaming career.
Without knowing how far back in the VODs to go (yesterday, a month, a year, 5 years?) it makes it very difficult for broadcasters to become compliant again. This result in mostly guess work in some cases and a hope that the broadcaster guessed correctly.
This is an uncomfortable risk for small and middle sized streamers that just started to stream full time. It also feels like an unreasonable expectation Twitch is placing on broadcasters to guess what they did wrong and when.
The email also indicated the content may be removed which is also concerning because if the content was not removed then the broadcaster has no idea what to delete to become compliant again. They also risk repeated reports for the same content which they do not know what to delete. This often results in a "just delete everything to be safe" mind set which causes the removal of good content along with the bad.
This also creates more work on both sides. Often content creators will appeal the ban decision just in the hopes of finding out more specific information regarding the ban. Which in turn requires a Twitch staff member to review the report. The appeal could be avoided if the broadcaster saw the specific information, understood Twitch's position and accepted the ban/changed their stream to be in compliance.
Per the stream from Marcus and talk from Emmett the solution would seem to be providing either a clip or date/timestamp of the incident along with the specific reason for the ban. Even a simple description from the staff member that issued the ban would help. This could be something as simple as the blue outfit did not meet our clothing guidelines, or the motions or actions at time were considered sexual in nature.
Anyways I hope this perspective help bring impress the need for change in these systems.