Transparency and consistency with penalties, as well as an open source of communication
Over a year ago at Twitchcon 2019, twitch discussed and spoke about how when people are suspended or banned, that they would put in methods, procedures and other resources so that if someone did indeed get suspended from twitch, then they would be informed of their misdoings that led to them being punished.
Its been over a year, and while we are living in the 'rona era, that still doesn't excused that even before it existed, there was barely any signs that any of these were put into place. The only thing we got was a council that had controversy around it regarding its use of power.
There has also been issues regarding the consistency of these punishments, and without naming names, are blatant double standards which can question the validity of what is or isn't bannable. And finally, we don't have any communication for appeals other than twitter accounts. While most creators do have one, they shouldn't have to make one to try and get any communication.
My simple question is this. Will there actually be any changes in the coming future regarding transparency and consistency of penalties, or an open communication with twitch to discuss said penalties? And if there is, what is actually being done to help?
They should at least have a dedicated official email for bans/suspensions, state the reason for it, then leave contact info/steps for further info/appeal.