Simplify/Streamline the Reporting Process
It takes 4 clicks, then a description to report someone in chat.
Surely there doesn't need to be 3 pages of a dozen choices each in order to sort the reports. I'm not aware of any other platform that approaches reporting this way.
In cases where a busy chat is being raided by malicious actors, you will let most of them through without being reported, in the time it takes to report one.