14 results found
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adding 2fa to chat as optional filter Enable 2FA as a chat optional requirement for users to be required to have 2fa before typing in a users stream chat. This would drastically reduce the number of times a banned user will try to evade a ban to harass a streamer / disrupt chat.
On top of this it would drastically increase awareness on 2fa. Being optional it wouldn't force people or streamers to turn it on or use it. This could also help people who have 18+ Mature content streams reduce the number of people under 18 from engaging.As 2fa already exists within the twitch platform…
1,114 votesHey all,
Thanks so much for your feedback and comments on this topic. Today we’re updating our suite of moderation tools by adding phone-verified chat and expanding the settings for email verification, to help Creators better control their chat experience and improve security. Both Creators and Mods will be able to set the verification requirements for a channel and there are varying levels you will be able to set so it best suits your community. Unlike 2FA, which requires you to enter a code each time you sign in, you’ll only have to verify a phone number and/or email once to be considered verified for chat across Twitch. For more information please refer to our blog post from earlier today: https://blog.twitch.tv/en/2021/09/29/securing-your-chat-with-phone-and-email-verification/
We’ve spent many months building, testing and refining this tool, and while this is far from the last update on our roadmap to improve Creator safety, we’re optimistic about…
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420 votes
Controls for the streamer to limit clipping to Subscribers and Followers (by duration) were added to the Dashboard/Channel Settings page in August.
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Bulk reporting to help combat bot accounts / troll raids Bot spam, bulk follows, etc. have always been a problem but it seems that this is only growing more prevalent as time goes on. Additionally, the phenomenon of troll raids has been something I've become more aware of over time and suspect is growing as well.
Having a feature where streamers and moderators can bulk select users based on criteria (e.g. follow age, view time, joining from a specific raid, message pattern posted in chat, user name, etc.) and then use a single action to report and ban / timeout / block users would be immensely helpful in combating these…
30 votesHi there,
We have come up with a feature that allows you to report accounts in bulk. Please check out how to use the batch reporting tool. Thank you.
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Editors manage clips At time of writing an editor of a channel can upload/edit/manage/delete vods and highlights, but cannot edit/manage/delete clips
Please allow editors to manage clips of the channel(s) that they are editor(s) of
60 votesHey there!
Sorry for the delayed, but this has been completed and this functionality is available for all editors!
You can find out more information here: https://twitter.com/Twitch/status/1339289739107549184
Thanks so much for the feedback!
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Missing editor role On the terms page (https://safety.twitch.tv/s/article/Twitch-Terms?language=en_US).
Since editors are a role with elevated permissions explaining this to potential new creators would be ideal.
2 votesThanks so much for reaching out with this feedback!
We have added Editor: Channel editors are appointed by the channel owner and have access to the channel’s dashboard. They may help manage the channel in a number of ways including editing stream info, running ad breaks, editing video information, uploading videos, starting reruns, downloading past streams, managing clips, and setting clipping permissions.
Please let us know if there are any more terms you would like to see added to the Safety Center.
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For legal reasons switch donations to tips On the https://safety.twitch.tv/s/article/Twitch-Terms?language=en_US page. Some streamers are in legal jurisdictions where using the words donations cause them to fall under different tax laws.
The word tip has no such limitations I know of anywhere in the world.
2 votesHey there!
Thank you so much for this feedback!
We have updated the definition to Donations: Monetary gifts to a streamer made through a third-party service, such as PayPal. Some streamers refer to these as “tips.” Please note that gifts made to streamers are not recognized as charitable donations for tax purposes. All fundraising for charities must be through a platform that allows donors to donate directly to the charity and receive a tax deductible receipt.
Hopefully this is better clarification for donations vs tips.
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Add the ability to hide/show Highlights for other users Many streamers keep their past streams as highlights. And they can all contain DMCA content. This is a lot of information that cannot be downloaded in a short period of time. The only option is to remove them all.
This feature will help preserve the highlights until more advanced video editing tools become available.
15 votesHey there!
Thank you for this feedback.
Today we released the ability to unpublish VODs (which includes Highlights). You can chose to do it VOD by VOD or in batches up to 20 at a time.
More information can be found here: https://help.twitch.tv/s/article/video-on-demand
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Catalog of Problem Users Some users create problems within communities of streamers that don't warrant a permanent ban from the platform but cause recurring issues.
For example, I have a group of other streamer that I am friends with and our communities often intermingle. A user has been prevelant in all of our channels, walking the tight rope of bannable offenses. While we have used discord to keep in contact with our mods collectively, it still segments the information into a small group.
It would be amazing to have a way for content creators and moderators to raise red flags across all content creators.…
5 votesHello! We have introduced Shared Ban Info that may help with solving your suggestion. You can learn about Sharing Ban Info with your fellow creators at our blog.
Apologies for missing this post at launch, but thank you for your feedback and have a great day!
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Modify role of Editor or create new role with the ability to delete clips for streamer. Make upgraded role or let editors delete clips to help streamers. It would help reviewing clips for DMCA & other TOS issues . Currently, editors can only make highlights and delete VODs. Adding ability to review all channel clips and delete if necessary would help channel owner. (Currently a streamer would have to give full account login information to an editor to let them help. Not ideal.)
4 votesHey there!
Thank you so much for this feedback.
We were able to release this a while ago and weren’t able to update the thread. You can read more about clips and this change here https://help.twitch.tv/s/article/how-to-use-clips
Thanks!
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Add a timer before requesting a unban If you ban someone, you do it for a reason, seeing the same person you just banned instantly in the unban request tab is tilting and shouldnt be the case.
1 vote -
Allow Streamers to Remove Followers (eg. Banned Chatters and/or Trolls) Please allow streamers to remove people from their follower's list. As a small streamer, I struggle with trolls, and I have made many streamer friends who have had the same experiences as me. On more than one occasion I have banned a troll from chat and had them return with upwards of 3 other accounts, sometimes even up to 10 or 15 other accounts during one stream. (Keep in mind my average stream is about 2.5 hours, and I try my best to not acknowledge or encourage the trolls at all, I just ban them and move on.) They follow…
607 votesYou have a lot of different suggestions here, the latter of which have not been implemented, but I wanted to let the thread know that we have recently released the ability to remove followers from your list by Blocking them. https://twitter.com/TwitchSupport/status/1243643979897417730?s=20
You can see how to Block a user here: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers Additionally, you can see your channel Banned Chatters in your Moderation Preferences in the Dashboard https://dashboard.twitch.tv/settings/moderation
Please post the other points as separate ideas. Thank you.
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Log Channel Actions to the Mod Actions Actions taken from the Channel Actions do not log in the Mod Actions or chat like the slash commands do. These actions should be logged in both places to ensure its tracked what moderators are changing what chat settings.
3 votesI believe we fixed this a few months ago, but please let us know if it’s still not functioning now.
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Hurtigt svar I din email når du sender en report. + en at chatte med om problemet At man får et svar fra en der arbejder hos twitch om når man har sendt en report. Så kunne det også være dejligt hvis man for en at chatte med om problemet så det kan gå så hurtigt som muligt!
7 votes -
Introduce Emote Only/Off toggle button G'day fellow moderators!,
So as of late on a mate's stream, one of the other mod's and myself started setting chat to emote only during cutscenes in the game he is playing, decreasing the chance's of story etc being spoiled for him,
However,
Typing it out all the time is starting to feel like a chore, would it be possible to add a toggle button, via the settings cog button at the bottom of chat under mod tools, the same way there is a slow mode toggle for "off/on"?
I think it'd add another effective tool for mod's to help…
2 votesHey there!
So sorry for the delay on the response to this! But we have added an easily toggle-able setting for emote only and a few other chat settings.
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