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Purchase Management

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Purchase Management

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24 results found

  1. Add payment and linking of debit and credit cards for the country of Venezuela, as well as for other countries, as an additional payment method, because in the country of Venezuela only payment is made through "Xsolla", and I want to link the card to my account.

    For years "Xsolla" has not been available in the country of Venezuela. Now in the country of Venezuela there are payment methods in foreign currency, both in USD and EUR on debit and credit cards.

    144 votes

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    53 comments  ·  Other  ·  Admin →
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  2. I would like to have the option to choose a day of the month for all my subscriptions to renew.
    My idea for this is that it can be a optional option so that you get charged when you subscribe and the next charge for the subscription is the first coming date you choose for the sub charges, it will make it much more convenient for me (and other users i think) than having subs renew 30 days after the initial sub, this makes a lot of small charges eventually.

    50 votes

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    3 comments  ·  Other  ·  Admin →
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  3. Change the way to buy subscriptions back to tokens, everything else is great in terms of the new design for the mobile app. Tokens were easier and allowed you to support other streamers at once instead of buying separately. (Extended subs, gifting subs, etc)

    23 votes

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    4 comments  ·  Other  ·  Admin →
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  4. I have been incredibly disappointed in recent weeks at the realization of how Twitch makes changes to the platform but doesn't bother to inform us users that those changes are taking effect. For example, back in April, Twitch started charging tax on all purchases, but there was absolutely no forewarning at all whatsoever, so from my perspective, it seemingly came out of nowhere. As this problem is probably going to end up costing me thousands of dollars more than it should have, I just request that there is more effort put into communicating changes that are coming to Twitch and…

    22 votes

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    0 comments  ·  Other  ·  Admin →
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  5. I think moderator must be earn money on advertisement. Streamers choose who moderator can be earn money.

    18 votes

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    2 comments  ·  Other  ·  Admin →
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  6. Guten Tag Twitch

    Als Twitchuser aus der Schweiz, der kein PayPal besitzt, würde mich freuen, wenn es noch eine einfache andere Bezahlungsmethode gäbe ohne Kreditkarte. Zum Beispiel gibt es hier in der Schweiz die einfache Zahlungsmethode "Twint". Man kann darüber sehr einfach und schnell über das Handy bezahlen. Wenn es diese Methode gäbe, würde ich wahrscheinlich viel mehr Subscriptions etc. lösen. Ich denke, das würde vielen anderen SchweizerInnen auch so gehen.

    Hier die Übersetzung aus dem Google Translator:
    Here's the translate from the Google Translator:

    Good afternoon Twitch

    As a Twitch user from Switzerland who does not have PayPal, I…

    11 votes

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    2 comments  ·  Other  ·  Admin →
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  7. Your support needs updating, severely.

    I've been trying to get into contact with you guys for 4+ months, this was done roughly around during the weird money laundering thing and somehow my channel got hit. I got a dodgy bit donation while I was offline and everytime I contact support they send me the exact same copy paste message saying I have fraudulent payments pending.

    I have ZERO access to refund bit donations so I can't undo this, I can't update my payment info as I have to contact twitch and its been 4+ months since I opened my first…

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  8. I am a Canadian Twitch user who sometimes gifts subs. Normally gifting a sub would cost $ 5 USD but for me the cost is hard-coded to $6.99 Canadian which is too high. Would like to be able to either have the Canadian pricing dynamic based on the daily Canada-US exchange rate (ie dynamic currency pricing) or in my case, have the option to pick the currency that I am billed in as paying $ 5 USD for a sub would be a lot cheaper than paying $6.99 Canadian per sub.

    Thanks !

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Add payment and linking debit and credit cards for the country of Ukraine, as well as other countries as an additional payment method, because in the country of Ukraine only payment through "Xsolla", and I want to link the card to my account.

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  10. credit/debit cards in Nepal dont allow online transactions(international) so cant connect to paypal.
    so please add local payment options like : esewa, imepay, etc for us Nepali viewers

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Is there a way to tip/donate anonymously without linking paypal details to twitch account and without paying for Bits?

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  12. I'm going to stop subbing if it's going to auto renew. I like to randomly sub to people to show support, and now twitch auto renews those subs without me choosing to do so.

    Please make that something you can choose to turn off as DEFAULT

    3 votes

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    Gathering Interest  ·  0 comments  ·  Other  ·  Admin →
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  13. Yeah let's remove the only viable payment method in the Netherlands for twitch viewers and add a bunch of American options.

    F Europe amiright?

    Thought I'd gift 2 subs for a promo item for Diablo 4 but nevermind that. And nevermind Twitch in general. Great business decision removing iDeal as a payment method.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  14. I set all my subscriptions to not renew automatically. When a subscription expires, I receive a notification by e-mail. However, since I read my e-mail in plain text (as it was meant from the beginning), I can not determine from the content of the plain text part, which sub has just expired.

    The mail is sent in Dutch. Why? I don't know. I never asked for Twitch mails to be localized. Anyway, it reads:

    "Bedankt dat u ons een kans heeft gegeven. Deze e-mail bevestigt dat uw abonnement op Tier 1 - 3 Month Subscription - NL is verlopen."

    It…

    3 votes

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  15. On/off for story’s

    2 votes

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  16. I hate it when i donate to someone only to find out later they were cheating. Fraud and theft. Please make cheaters return all money.

    2 votes

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  17. There should be more security, because you click one button and it's bought without any confirmation. There should be more security like your password and token if 2 step verification is on, to prevent accidental purchases.

    2 votes

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  18. Include the channel name on the invoice sent when subs are gifted.

    2 votes

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  19. I've no idea why we have to pay more for low performance. here's 2 examples.
    Twitch doing 2 experiments, 1st Direct cheers and 2nd elevated chat.
    If I cheer $1 on a streamer, I can give 3 users to (temp) emotes. BUT If I cheer with $5, there's only 10 users going to get it.
    $1 = 3, $5 = 10, $10 = 15, $50 = 20, $100 = 30 users.
    If I want to give more emotes, I have to pay $1 a lot lol ($1x10 = same as $100)
    2nd elevated chat is also worst :(
    here's Amount…

    2 votes

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  20. Many Swedes rely on Swish to purchase stuff online and therefore not many Swedes have PayPal. Adding Swish would make more Swedes willing to pay for subscriptions as it would make it way easier!

    2 votes

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