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Purchase Management

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Purchase Management

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24 results found

  1. Hello,
    As a Swiss resident I would like what they requested in 2020. In Switzerland we don't use PayPal, among us inhabitants it has never been integrated into the culture, and I don't think it will ever be integrated. We are Switzerland, imagine if the population would accept to move to PayPal hahaha :D.
    I would like to see the TWINT payment method integrated, which is a method used only in our confederation. The fact is that any popular application allows you to pay with TWINT. Twitch is one of the few that still does not support it. I am…

    1 vote

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  2. On/off for story’s

    2 votes

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  3. Add payment and linking of debit and credit cards for the country of Venezuela, as well as for other countries, as an additional payment method, because in the country of Venezuela only payment is made through "Xsolla", and I want to link the card to my account.

    For years "Xsolla" has not been available in the country of Venezuela. Now in the country of Venezuela there are payment methods in foreign currency, both in USD and EUR on debit and credit cards.

    144 votes

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    53 comments  ·  Other  ·  Admin →
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  4. I'm going to stop subbing if it's going to auto renew. I like to randomly sub to people to show support, and now twitch auto renews those subs without me choosing to do so.

    Please make that something you can choose to turn off as DEFAULT

    3 votes

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    Gathering Interest  ·  0 comments  ·  Other  ·  Admin →
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  5. Yeah let's remove the only viable payment method in the Netherlands for twitch viewers and add a bunch of American options.

    F Europe amiright?

    Thought I'd gift 2 subs for a promo item for Diablo 4 but nevermind that. And nevermind Twitch in general. Great business decision removing iDeal as a payment method.

    3 votes

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  6. I set all my subscriptions to not renew automatically. When a subscription expires, I receive a notification by e-mail. However, since I read my e-mail in plain text (as it was meant from the beginning), I can not determine from the content of the plain text part, which sub has just expired.

    The mail is sent in Dutch. Why? I don't know. I never asked for Twitch mails to be localized. Anyway, it reads:

    "Bedankt dat u ons een kans heeft gegeven. Deze e-mail bevestigt dat uw abonnement op Tier 1 - 3 Month Subscription - NL is verlopen."

    It…

    3 votes

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  7. I hate it when i donate to someone only to find out later they were cheating. Fraud and theft. Please make cheaters return all money.

    2 votes

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  8. There should be more security, because you click one button and it's bought without any confirmation. There should be more security like your password and token if 2 step verification is on, to prevent accidental purchases.

    2 votes

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  9. Include the channel name on the invoice sent when subs are gifted.

    2 votes

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  10. I've no idea why we have to pay more for low performance. here's 2 examples.
    Twitch doing 2 experiments, 1st Direct cheers and 2nd elevated chat.
    If I cheer $1 on a streamer, I can give 3 users to (temp) emotes. BUT If I cheer with $5, there's only 10 users going to get it.
    $1 = 3, $5 = 10, $10 = 15, $50 = 20, $100 = 30 users.
    If I want to give more emotes, I have to pay $1 a lot lol ($1x10 = same as $100)
    2nd elevated chat is also worst :(
    here's Amount…

    2 votes

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  11. Your support needs updating, severely.

    I've been trying to get into contact with you guys for 4+ months, this was done roughly around during the weird money laundering thing and somehow my channel got hit. I got a dodgy bit donation while I was offline and everytime I contact support they send me the exact same copy paste message saying I have fraudulent payments pending.

    I have ZERO access to refund bit donations so I can't undo this, I can't update my payment info as I have to contact twitch and its been 4+ months since I opened my first…

    10 votes

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  12. Change the way to buy subscriptions back to tokens, everything else is great in terms of the new design for the mobile app. Tokens were easier and allowed you to support other streamers at once instead of buying separately. (Extended subs, gifting subs, etc)

    23 votes

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    4 comments  ·  Other  ·  Admin →
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  13. credit/debit cards in Nepal dont allow online transactions(international) so cant connect to paypal.
    so please add local payment options like : esewa, imepay, etc for us Nepali viewers

    3 votes

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  14. I am often not sure how often i subscribe to a channel and also forget to subscribe again. i would prefer to support a channel based on the time i watched the content of it. so for example i would like to donate a previous set amount of money after watching X hours of content of the creator. this could happen automatically or with a notification in the player window ("you already watched 10 hours of "X", do you want to donate your defined gift?"). with this it would be easier for me to distribute my support to different creators…

    1 vote

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  15. Many Swedes rely on Swish to purchase stuff online and therefore not many Swedes have PayPal. Adding Swish would make more Swedes willing to pay for subscriptions as it would make it way easier!

    2 votes

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  16. Add payment and linking debit and credit cards for the country of Ukraine, as well as other countries as an additional payment method, because in the country of Ukraine only payment through "Xsolla", and I want to link the card to my account.

    8 votes

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  17. Its great that you have decreased price for subscription given our weak currency. Now the issue is, only way to pay for subscription is through credit card. It would be great i am able to pay through a local payment service since everyone uses them here. These services are handled by pretty big corpos so they would be very much accomodating towards twitch if you guys contact them.

    2 votes

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  18. Twitch should be more understanding and open with creators in regards to changes in payment information (I.e. changing where you receive the money). If someone changes banks, online banking sites, etc. Twitch should not jump to the conclusion that their is fraud or mischievous conduct. Instead, they should contact the creator/streamer to confirm said payment info change. This will reduce confusion, wrong ideas, etc. and also help streamers with a “quality of life” improvement.

    1 vote

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  19. I think moderator must be earn money on advertisement. Streamers choose who moderator can be earn money.

    18 votes

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    2 comments  ·  Other  ·  Admin →
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  20. Guten Tag Twitch

    Als Twitchuser aus der Schweiz, der kein PayPal besitzt, würde mich freuen, wenn es noch eine einfache andere Bezahlungsmethode gäbe ohne Kreditkarte. Zum Beispiel gibt es hier in der Schweiz die einfache Zahlungsmethode "Twint". Man kann darüber sehr einfach und schnell über das Handy bezahlen. Wenn es diese Methode gäbe, würde ich wahrscheinlich viel mehr Subscriptions etc. lösen. Ich denke, das würde vielen anderen SchweizerInnen auch so gehen.

    Hier die Übersetzung aus dem Google Translator:
    Here's the translate from the Google Translator:

    Good afternoon Twitch

    As a Twitch user from Switzerland who does not have PayPal, I…

    11 votes

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