5 results found
There needs to be a way for people to easily be able to easily switch from paying via xsolla to the Twitch Gift Card . Right now I cannot switch my subscription to Claudio's Cafe from xsolla to the twitch gift card I redeemed the previous day. I should not have to cancel my subscription and my monthly streak due so I can switch from using a gamestop gift card to the twitch one.5 votes
Twitch changed the currencies to buy bits and subs to the local currency. This is great because 5$ is in some countries a lot of money. What doesnt work is to buy gift cards with my local currency. There is only Euro,USD,AUD and GBP. If i want to buy a friend a gift card i have to use USD and there is the problem again that the amount is a lot of money in countries for example for me in Turkey. I would like to pay gift cards like subs in my local currency.3 votes
I was gifted a Twitch Gift Card and it is not useable in my region. Effectively Twitch have received $25 and provided nothing in return since it is just sat in my wallet and cannot be used.
- Allow refunds or transfers from the wallet.
- Allow the use of multiple currencies in the wallet regardless of region.
- Allow currency conversion of the wallet balance.
- Allow at least bits or something to be purchased with it.
- Provide customer support an option for resolving this issue.
All other suggestions welcome. If this was any other service provider there would be options beyond…2 votes
Eg, my US viewers want to subscribe through giftcards, but they can't because I'm a EU streamer. They can only subscribe to someone inside the US. Can we get a work around for this please?1 vote
If you have a gift card balance in Euro's, and try to buy Twitch Turbo, instead your credit card or other linked payment method will be charged in Dollars.1 vote
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