payout problems
I received 25,000 bits from anonymous fan on October 17, 2021.
I got an email from Twitch 10 days later.
It was recorded that suspicious activity was detected.
So I entered the information requested by Twitch and sent it.
[
Your username:
Your current IPv4 address from this link:
Your date of birth:
Invoice IDs for recent purchases made on the site (if any):
The last transaction ID :
What is the email address on the account?:
What are the last 4 digits of the phone number used to set up Two-Factor Authentication (2FA) on the account?:
]
I got an answer.
But the solution wasn't written anywhere.
[
Hello 냥쿠미,
Thank you for your response. It is our goal to provide a safe and secure experience for our content creators and communities. This includes monitoring transactions on our Service to prevent fraudulent activity.
Per our Terms of Service, fraudulent transactions and the proceeds of such transactions are not subject to payout.
One or more transactions associated with your account was flagged as fraudulent. Specifically, your account was flagged as having recently received an unauthorized transfer of bits. We cannot reinstate this portion of the payout.
]
I have to get about $450 except for that illegal donation.
Please let me know if I need to reapply for an alliance or change the payment method of payment.
Or will it be solved naturally?
I realized that there was an illegal transaction, so don't send me the same answer.
Just let me know the solution.
Tell me how it's going to go.
1.What should I do to get the payment?
2.Do I have to reapply for partnership?
3.Do I have to change the payment method?
4. When can I receive the amount excluding illegal transactions?
Let me emphasize once again, but don't send me macro answers.