I got wrongly gifted a subscription
I have a personal account that connects to my stream to ensure it is broadcasting and the quality of the mic and simulator sounds are balanced. When a subscriber gifted 5 subs, my personal account got one. How do I cancel that or give it to someone else? Thank you.
Hey there!
After a Community Gift is purchased, we use an algorithm to help us select gift recipients starting with eligible viewers in chat, then followers, mods, and other factors that identify members of a community. Our algorithm also avoids giving trolls subs and we are constantly improving our algorithm to detect this behavior.
Unfortunately we cannot transfer the subscription to another user.
If you have further questions please reach out to our support team at help.twitch.tv and they can further help you with this.