Views not registering
I know you guys have been "working" on this, but the views not counting for small streamers is crippling. I'm currently trying to get Affiliate status and it feels like every single time I start making progress, your servers/algorithms ***** me over and knock me back down again. I have friends that watch regularly and it had been counting their views... now I'm about to breach 2.2 views and because the system is not counting their views, I'm going to get knocked back down below 2.1 again. It's very frustrating that your system isn't more reliable than this. I love the service, but can IT please fix this issue?

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EnliRemastered commented
En mis últimos 4 o 5 streams no me cuentan la cantidad correcta de vistas, Ayuda por favor, sin este contador funcionando como corresponde conseguir el afiliado será muy complicado.
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JCF_FamilyGaming commented
I am completely upset. On December 6th my view count was at 2.3. I didn't stream for like 2 days, and my number is down to 2.15. But since then I have streamed with and average of 4 to 5, so you mean to tell me my average view count is still 2.15 and my stream time is still at 38 hours, it has not moved since December 6th. Like WTF is going on!!!!!
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phaelbr4h commented
Meu canal smp tem 3 ou 4 amigos meus assistindo mas nunca conta corretamente, sempre fica 1 ou 2 apenas, mesmo com meu filho assistindo tbm, deveriam contar da forma correta, isso atrapalha o streamer que quer crescer!
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Ric_CS_ commented
Hola.
Mi polola lleva una semana (desde que nos fijamos) con 8 o más personas mirando constantemente el directo y comentandole sobre lo que juega, pero al final del stream indica que la máxima cantidad de espectadores que han estado a la vez son 3, y que la media de espectadores en el stream es inferior o igual a 2,1 (no tiene ningún sentido con la cantidad de personas con las que interactuamos al mismo tiempo).
No nos fijabamos en la situación porque no nos manejamos mucho con twitch, pero los espectadores (y el moderador) ya se lo han hecho notar en reiteradas ocasiones. También le han pedido muchas veces que se haga afiliada para suscribirse, y entonces revisamos los requisitos, pero vimos que ya cumplía con todo, y ya solo es twitch quien no la deja crecer (en serio, llevamos una semana revisando las estadísticas, y le están robando con el análisis final).
Queremos reclamar, pero ¿en dónde hay gente que atienda este tipo de problemas?? -
Fateswhim commented
I just left a stream a few moments ago, you can see we are playing crashem derby which takes min 3 ppl to play, so myself and 2 others were playing, and they were both talking a little. it shows avg views 1 MAX 1 unique viewers 4 unique chatters 3. So yeah its a bit broken.
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Gabriel_Tobias311 commented
So uma observação que esta acontecendo na minha live sempre e isso esta mim prejudicando , tenho 4 ou mais pessoas comentando na live e no espectadores sempre aparece do 1 , ai tenho que sempre reiniciar a live ou pedi para o pessoal sair e volta , por isso nao conseguir o aliado ainda ... muito triste isso
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dannygamer_1997 commented
conteo de espectadores y en vez de subir te baja el promedio de espectadores otra es sobre la paga de los anuncios cada dia descuentan y no se a que se debe y segun cada dia voy subinedo algo en la tabla pero al momento de sumar esta restando no se a que se debe esto.
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MattZomB commented
Yeah i average 50 to 100 viewers a stream.... yet some reason my average on road to affiliate is stuck at 2.29... i would like to be affiliate if you could fix that glitch in your math or system..
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ipack_gaming commented
I have roughly 8 live viewers on average when I stream but it says I only have 1 or two. I would say its bots but i know the people in my stream. I am trying to get affiliated but keep having this recurring problem
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Melanky commented
Hey ! For several months I have been streaming more or less "in the wind".
It's been since around April that my channel views on OBS are stuck at 1638 and don't move at all.
I don't know where it came from, if it's a bug or not, and it's quite frustrating to be honest.I hope we find a way to resolve this.
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Melanky commented
Bonjour ! Depuis plusieurs mois je stream plus ou moins "dans le vent".
cela fait depuis avril environs que mes vues de chaine sur OBS sont bloquées à 1638 et ne bougent plus du tout. Je ne sais pas d'où ça vient, si c'est un bug ou non, et c'est assez frustrant pour être honnête. J'espère qu'on trouvera un moyen de régler cela. -
MstrSmiles commented
I know for a fact I had 3 viewers watching me for the entirety of my last stream yet, my average was still below 3?
SentI have the twitch names that were watching and confirmed they never shut it off.
I also had other people drop in throughout so my average should have been over 3
I know for a fact they were all watching the entire time start to finish and it showed I had 1 viewer for the first 25 minutes and didn't get 3 until after 30 minutes
can someone look into this please?
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GianfrancoLive commented
My viewer count sometimes drops to 0 literally as I am chatting with my viewers and as I know friends are watching.
I know that at any given moment I have at least 3-5 viewers, but the counter consistently shows 0-2.
I have tested streaming from various locations with an ethernet cable, so I know connectivity isn't to blame.
I have people participating in chat, so I know I am not temporarily dropping viewership.
I know of the chat bots and of the users that don't count in the Users In Chat list. I also know that users that only have the chat window up don't count (thought they should).
I already ruled out these explanation, they don't apply in this case.
This issue makes it difficult to get to affiliate for my stream summary consistently shows an average viewer count of less than 3.Please, I would like to know if there is anything that I can do on my end to improve the situation. If not, please, kindly fix this issue.
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GianfrancoLive commented
I have been experiencing basically the same issue. My viewer count sometimes drops to 0 literally as I am chatting with the viewers and I know my girlfriend is watching. Instead of showing growth in the stream summary, I am losing viewership and I don't think it's fair.
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cybiin commented
Just finished a stream, in which my boyfriend and 3 other friends were all viewing at the same time. We were all chatting about the game and what was happening in game, so I know they didn't just have the chat window up. Yet my max viewers is at 3, when it should be at least 4. I also had other people in there besides them, so I have no idea why the maximum would be lower than the amount of people I know for a fact were viewing. There must be some issue with calculating who is viewing or not.
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AintJTT commented
So yesterday, I was streaming and I had 20 lurking viewers, but I was only at 9 viewers because twitch didn’t count them. So can you guys please fix that and count lurking viewers.
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NoChillFluffy commented
I am watching a stream that I know for absolute certain has 4 active viewers, watching live video and the viewer count is only showing 2. This will affect this streamer's road to affiliate as so far the same count that shows during the stream is calculating in the avg views for affiliate eligibility. Please review this. I've noticed this in my own stream as well.
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elbeenoreeno commented
I don't know why but my Max Viewers on my last stream were higher than my Unique Viewers.. That doesn't make any sense...
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elbeenoreeno commented
I can't say why but I had more Max Viewers than I had Unique Viewers... That doesn't even make sense...
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gzao1fps commented
Well I saw that my channel hasn't increased views for about 5 days, my channel has 771 views but it was supposed to have almost 900 views or more so I was wondering why the view numbers aren't increasing when I stay live everyday.