This is driving me nuts. I'm watching a twitch stream at a nice relaxing volume, then an ad comes on and its three times louder. A few times it feels like it nearly blows out my speakers and bothers my neighbors.

Figure it out, Twitch! Match the ad volume to the stream volume level, its not that hard!

I honestly think i got tinitus since i got an add while watching a ASMR vod. The add volume is way higher but i already put the sound on max. Now i got a constant beep in my left ear. Maybe fix this so further casualties will be saved.

The recent increase in ad volume is intolerable - that is why I am no longer going to be using the twitch services - you've gone the way of youtube and they suck with the ads also.

it triggers the hell out of my ptsd, and makes many people i know very anxious. i have had to log off twitch because of being sent flying into flashbacks. people i know have had the same/similar things happen. its very loud and unexpected, and i suspect this harm s many people

In some cases, might be that the volume of the video that is too low. In any case, there should be a way for twitch to detect and equalize both volumes. I wonder how YouTube deal with this issue.

Its volume compared to the streamers is much louder than them so everytime it comes on it literally scares me, im at the point where id rather just leave twitch until the worldcup is over.

Literally just almost blew my eardrums out. WTF

Ads that come in full volume instantly turn me off to the advertisement's message. Particularly when I'm watching streams with lower volume or higher dynamic range and I have my volume raised.

There are tons of people complaining about the volume of ads. I'm far from alone on this. And I get it. People payed you to show us that ad and have us hear its audio. That's fine too. But the complaints won't stop just because you're paid. I have a solution that would make both parties happy. A volume bar with a minimum of 5-15%. You're a multi-million dollar company now, so now you need to live up to that expectation and stop acting like some up and coming experimental service.

That's an easy workaround to the problem. I can't believe I hadn't figured it out myself.

Thanks!

Turn the stream volume all the way up and adjust it to where you want with the windows volume mixer?

I usually watch twitch streams with maybe 30% volume and play a game in an other window at the same time with game volume on 100%.

The thing is that you are pushing those ads with 100% volume regardless of actual stream being set to 30%. It's like a slap across my face when you do that - it's truly annoying not to mention unprofessional. It definitely doesn't make me any interested in the advertised product. On the contrary, I would never purchase anything which is "force fed" to me in that manner. An absolute disgrace.

I've read that people has complained about this for years already. Apparently you are not interested in the bad feedback. You rather enforce the pathetic design. Such a shame..

The volume of the ad's really start to bother me now. It is at the moment the only reason why I more often than not just use the browser to watch streams (which has volume controll and even ad-block). The volume is way over the top when listening with headphones. But I'd gladly watch ads if they don't kill my hearing because the Twitch app is way more convenient.

Ads don't just play louder. They completely ignore any and all volume settings.

Why have a volume slider if you're going to ignore it. Which is a guaranteed deafening when using headphones or guaranteed angry neighbours when using speakers.

PLEASE implement this. I would pay money for this feature. Some streamers have a huge dB range, really quiet and then REALLY loud sometimes if they lean in closer to the microphone when they're excited -- the result is WAY too loud and it's actually set me back on recovering from hearing damage. Sometimes after streams one of my ears just sounds like a busted speaker.

Been using twitch app lately. I can't even report the ads which you can't mute anymore on the app. If you are unable to make the ads muteable, at least adjust the volume to the same level as the stream. This should be a very simple task to achieve. Currently I can hear the ads start playing to the next room through headphones laying on my desk. Seems like this has not been tested at all. Maybe it's the Twitch way which is a pity as I've enjoyed the service for years.

I guess rather than whining here, I could just stop using the app, get back to chrome and ghostery or so.

when u mute a stream it could be that u can hear the add in the background.... and it is really loud

Twitch, I respect that you need to make money off ads and I don't mind watching them, but can you at least normalise their volume so that they don't scare the bejesus out of me. Often I watch stuff while I put myself to sleep but the super loud ad at the 10 minute interval does nothing to help sleep.

Hello, I am running Ubuntu 16 LTS and have also found the sound volume shockingly loud during adverts. I have woken people up in other parts of the house, esp. when there is a booming soundtrack to bring in the advert. It has been going on for a several months now. Please help, I want to continue watching the advertising in support of Twitch, but it really hurts! Best of luck.

well....... if you could use other streamer's sounds and have the same cool down, it would be mode fun to use twitch! and if you were able to tone down or mute ads, we who use headphones wouldn't be ear raped each time we switch streams! maybe you guys could even delete ads fully? in my opinion they just take up more space