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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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791 results found

  1. MI número de teléfono aparece asociado a otra cuenta, pero no sé cuál, hay una forma de saber a cuál cuenta pertenece?, para poder asociarla a la real?

    4 votes

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  2. I have tried for quite a stretch of time to get my mobile phone number accepted by Twitch, yet still no luck, due to Twitch saying I already used my mobile number to verify an account before. That is a straight-up lie, considering I did not get my phone until 1 years ago at Christmas, and I haven't even attempted verifying with my phone number at all, until recently! I have seen another person with the same issue, January of this year, which I have linked at the bottom of this post. My theory is that someone had my phone…

    4 votes

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  3. Hi, for those uses 2 or more Twitch accounts, can you make life easier for changing the user. every time I switch the user Twitch asks me to enter password send to email. Like twitter, instagram, TikTok we should be able to change twitch account easily. Thanks

    4 votes

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    1 comment  ·  Login  ·  Admin →
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  4. When using Chrome and clicking on the Prime Loot menu, you can use the X to close out each individual item under the "For You, Games, Ending Soon" categories, but you can never clear the list completely. Whatever item is the last item in the list, it stays there and you can't close it...ever. This is really annoying to us OCD-ers. Please allow us to close out all the items and display an all caught up message just like the notifications area.

    4 votes

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  5. It is next to impossible to change to a new username for two reasons:

    1. The majority of user accounts are people that view only and don't want to stream. There are 140 million active users and only 7 million streamers!!!
    2. It takes forever for an inactive or closed account to release the username, much longer than the "advertised" 6 months, and it's been already 8 years since you said you'll do something about it.

    A good idea would be to use aliases/discretionary usernames for existing and new users that are not affiliate/partner (active streamers), like discord with the #xxxx. Once…

    4 votes

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  6. Allow me to put in a Landline phone number for VPN, and an automated Twitch calls with the 6 digit code. Not everyone has mobile phones.

    4 votes

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  7. When creating my account, I was stuck on what username to use. Twitch showed a message during the sign up which said something like "Don't worry, you can change this later."

    So I thought, ok I'll just put anything for now, and once my account is set up, I can change it to something else.

    But after I finished making my account, I went to the settings to find I had to wait 2 months before I could change my name!

    I feel like I was provided some false reassurance and now I'm stuck for 2 months with a name…

    4 votes

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  8. Please fix the account view where in the mobile view the it doesn't show a profile, picture and everything is messed up indluding some pictures that are shown with broken photo icons.

    4 votes

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    0 comments  ·  Bugs  ·  Admin →
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  9. As it stands, there is not a way for banned (wrongfully or otherwise) streamers to access their tax information. Banned streamers can only access the appeals portal, meaning, even if they use taxcentral.amazon.com, they can not view/download or access their tax information. If you are not going to mail 1099's then you must fix this issue and provide a means for banned streamers to rightfully access their tax documents, withholding tax information is illegal and each grievance filed for failure to do so is $250, there is also no HR or Billing information provided nor is there an option to…

    4 votes

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    3 comments  ·  Bugs  ·  Admin →
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  10. I have a few ideas that I think would be great changes to the username system. To start off I believe the "4 letter" name rule is far outdated I don't see an issue with 3 letter names being allowed, some user already have 3 letter names (I.E. XqC, ABE,Pat,Red) so it's 100% doable. Another change that I think would be great is to allow more characters/symbols in names, such as ( ' - ~ / \ | ) ETC. Including symbols diacritics (e.g. ú, ÿ, ç, å, ē) should also be allowed in usernames, they're already used in other…

    4 votes

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  11. The login form is currently absolutely broken for Firefox.
    It always says "something went wrong" upon submitting the form, making it impossible to login to twitch.
    Outrageous.

    4 votes

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    3 comments  ·  Bugs  ·  Admin →
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  12. I have had my phone number for over a year now and I am unable to use to due to the fact that whoever had it before has it registered to THEIR account. When I contact support after having explained that the account the number is currently connected to isn't mine and I don't know the person, they tell me to VERIFY THAT THE ACCOUNT WITH THE NUMBER IS MINE.

    Please. Upgrade your support and make it easier for people to claim THEIR PHONE NUMBERS.

    4 votes

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  13. TWITCH RPG Sign Up in Taiwan ask for enter lastname for least two character, even for Chinese. But most of Chinese user do have only one Character in their lastname.
    Please fix that.

    4 votes

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  14. Seria bom uma opção de ver os aparelhos conectados e os seus detalhes: como ip, marca, localização e o modo que está conectado ou que tentou entrar, também tendo como renomear o nome do aparelho, assim como tem na Google, eu peço isso, pois invadiram a minha conta e só percebi isso 2 meses depois, e se tivesse isso, não teria rolado essa invasão e sim, eu olhei os e-mails e não tinha 1 indicando que entraram na minha conta

    4 votes

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    1 comment  ·  Connections  ·  Admin →
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  15. Now that Twitch has enabled streamers to require phone number verification to use their chat, I and many others have had to add a verified mobile number to my account. The problem, however, is I can now reset my password via SMS, which I did not ask for. This is especially problematic because Twitch's 2FA solution can also be bypassed via a phone number that's required to set up 2FA at all, even if the user has a secure authenticator app, meaning an attacker with access to the user's phone number can defeat both factors. Twitch just suffered a data…

    4 votes

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  16. It would be nice to receive notifications when my clips are deleted by the system (with an indication of the reason) or by a streamer.
    Sometimes it is unclear whether clip violates the rules or simply failed to create.

    4 votes

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  17. Before suspending users with inappropriate names, could you instead give them a 5 day warning to change? The suspension without warning seems very unnecessary if a person has had it for the longest time and suddenly got suspended. I believe lots of people could stop clogging suspension appeals with this, especially those who aren't genuine trouble makers with their names and people deserve second chances! Especially with usernames, my friend got suspended and there was no clear heads up on their suspension. They were watching a stream and bop! Banned without warning and for having an average name that never…

    4 votes

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  18. Just fix it. I dont want to keep receiving emails about some streamer I don't even watch. heres the email unsubscribe link that Ive selected at least three times now:

    https://www.twitch.tv/email-unsubscribe?block=channel&channel_id=left_blank&email_id=left_blank&user_id=left_blank&validating_hash=left_blank

    left sensitive tokens blank.

    4 votes

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    1 comment  ·  Bugs  ·  Admin →
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  19. If someone has my email, phone number (optional of course), twitter username, instagram username, snapchat, facebook, youtube, or discord id etc, I would love for these people to be able to find my twitch profile with in the twitch eco system and not have to leave the site to try to find me
    Every other social profile I've had in my life time, has had an option to "import" contacts, I would love to see this be a native feature on twitch to help organic discoverability.

    4 votes

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    6 comments  ·  Connections  ·  Admin →
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  20. It would be nice to be able to log in via the connected Amazon account. Another thing would also be to automatically change the twitch e-mail when the Amazon one gets changed/updated.

    4 votes

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    1 comment  ·  Login  ·  Admin →
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