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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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157 results found

  1. Recently Twitch started to require phone-verification on all channels, even on those i followed for years, for unknown reason (im human not a spam bot etc.). Support answer that they cant help, why can't they permit account so i can use twitch as before

    5 votes

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  2. The idea is to write to support via live chat and not via email because it is terribly difficult to contact them via email because I have a big problem that has returned and I cannot normally contact them via email because they do not answer me and I wrote them about the problem

    5 votes

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  3. I got banned from Twitch even though I didn't do anything bad. Also, I didn't use Twitch for several days before I got an announcement from Twitch by mail. Please check it ASAP. (Twitch username: baominh2k)

    5 votes

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  4. I propose to add all compositions from the Star Wars series by John Williams to the exception and permission to use in free form on the stream, even if the stream is not on the Star Wars topic, since all these compositions are over 50 years old ... which means such compositions are considered public property and can be freely used on the stream. In addition, I am a fan of Star Wars, and I would like to not be deprived of such an immersive atmosphere of streams, because of the DMCA rules because of the compositions that are in…

    5 votes

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  5. In my time on Twitch, I have seen many accounts get suspended for reasons that don't seem to warrant indefinite bans. Often, there appeals are met with bot messages that don't seem to actually review the violation or take context into account. The loss of users can damage communities greatly and can lead to issues of malicious reporting. My suggestion is to create a paid expedited process in which a user can pay twitch some amount of money to expedite their suspension appeal and get a human to review their request. This would be profitable to Twitch and would allow…

    5 votes

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  6. I keep receiving notifications regarding my cookies, both in OBS, and the web-browsers Firefox and Vivaldi (Chromium).

    Every time when the web-browser or OBS is restarted the cookies needs to be accepted once again!

    How do I get the cookie notifications to stop on Twitch after accepting them, just as cookies works on other websites?

    5 votes

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  7. Consistently and annoyingly often I receive “unexpected errors” or similar when requesting password reset (which leads to me not being able to reset password for DAYS) or most recently being unable to simply add and verify my mobile number. It’s ridiculous and needs to be fixed. I cannot chat in some chats because they are verify only. Fix the whole app.

    5 votes

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  8. I feel like Twitch sends out emails with an excessive amount of HTML in them. HTML emails are fine, but let's all try to keep things to a sane level.

    5 votes

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  9. As of today, mod appreciation, we got to pop a new fancy mod anniversay in the channels we moderate for. Immediately, several fellow moderators in many different channels all noticed the dates calculated were incorrect for the length of time we have been a moderator in those channels.

    Upon some trial and error backtracking, it appears that it is only tracking from the last time we were added to the moderator role in that channel. Before the added function of moderators being able to delete our own messages ( or lead mods being able to delete other messages ), we…

    4 votes

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  10. bonjours, étant victime de viewbot je me demandez si serrais pas envisageable la création du commande qui permettrais de détectez et bannir le viewbot ou les auquel le streamer pourrais usée si il soupçonne un problème de viewbot sur sa chaine (parce que c'est chiant a force qu'on nous accuse )

    4 votes

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  11. Is it possible to allow for streaming time to count towards twitch drop rewards. It doesn't have to be a 1:1 ratio, it would be nice if streaming some how counted towards reward completion of twitch drops.

    4 votes

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  12. Profile picture isn’t showing it’s just showing white circle can you please fix this problem right now thank you. :) Please thank you for answering. :)

    4 votes

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  13. Hi, i would love if i could add a note to the channel WHY i followed the channel or just a note in general.

    Lets say i stumble across this streamer and i watch him play and he does not stream for like 2-3 months.. then he starts streaming again but some other game. Now i have 100% forgotten who he was and why i followed so i often choose to unfollow again.

    So being able to have a little box where i can see my own note about why i added a person would be great. Its an easy…

    4 votes

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  14. My friend has been indefinitely suspended with no explanation on what he has done wrong other than suspected of Fraud which could be a number of things. However, to appeal you have to give evidence that you have not done what you are suspected of doing but my question is how can you give evidence when you don't know what the issue is? Also, there is no way of contacting anyone to get this sorted and when you appeal it is an automated message, and you can only appeal once in 6 months. The amount of damage this does for…

    4 votes

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  15. Hi!

    I have read comments on this twitter post and even commented on it that people reach out to twitch using the proper channels:

    https://x.com/TwitchSupport/status/1885376388833722572

    However, please read the comments on that post. A lot of them mention that they are missing hundreds of dollars, even though you have technically already fixed the issue.

    Please actually fix the issue, or at the very least tell people what is going on. If they can't see that their revenue is updated, will they get it next month or the month after instead?

    But yes. This uservoice is for the revenue team. Please…

    4 votes

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  16. Pour vérifier mon compte, j'ai besoin d'un numéro de cellulaire. Pour m'inscrire sur le site Twilio pour obtenir de l'assistance, j'ai besoin d'un numéro de cellulaire. Pour la double vérification, j'ai besoin d'un cellulaire.

    Je n'ai pas de cellulaire et il n'y a pas d'autres options disponibles. Vous devriez penser à ceux qui n'ont pas de cellulaire et proposer un autre option. Par exemple, l'envoi d'un code à l'adresse email qui permettrait de vérifier le compte ou une question de sécurité supplémentaire.

    4 votes

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  17. I deactivated my account 3+ yrs ago, and was still getting changed to this day. Once deactivated they shouldn't charge. I haven't even used Twitch since the middle of pandemic

    4 votes

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  18. I've been wondering if you, Twitch could set up a closed caption (CC) for all Twitch streamers. You can set up cc on and off like on tv or in video game settings. I also recommend adding a CC with the streamer's name with someone else who joined their platform. For example, "randomname05: Hello hello welcome in! Today we are-" then another voice "gamerguy444: I need to go! I need to go!" That will make it more friendly and have huge benefits for deaf audiences. So please make it happen!

    4 votes

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  19. Guten Tag Team Twitch.tv

    Ich möchte nur teilen, dass mich dieses *innen enorm stört.
    Das ist bildungsfern, falsch und sieht einfach nicht schön aus.

    Sie müssen natürlich nicht meiner Meinung sein, dennoch ist es falsch. Es würde mich freuen, wenn eine derart große Plattform sich weltoffen verhält und insb. die deutsche Sprache korrekt nutzt.

    Mit den besten Grüßen

    Lukas

    4 votes

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  20. I became Affiliate solely for the Emojis and Channel Points. So I would like to propose "Affiliate Light" -

    Viewers could unlock Channel Emojis with either channel points or after a certain amount of activity.

    Many streamers just want the affiliate for the emojis and channel points and don't plan to make money with the streaming. That's why some either refuse the affiliate or take it away for themselves.

    4 votes

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