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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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791 results found

  1. The password recovery with the email is not working (checked and not the email provider's fault). I tried to solve it with the support but after a handful of emails they just closed the ticket with this: they really want to help, but cannot. I just wanted them to send that recovery mail to the email adress that belongs to that twich account but they "unfortunately cannot help".

    2 votes

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  2. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Keep with a normal password requirement but lose the 2 factor junk. If someone enters their password wrong too many times temporarily lock the account and have the user unlock the account through their email while also advising the user of the attempts. This doesn't fix the issue of bad actors who know a users account name (unless user name and id can be seperate?) - giving the user a headache from having to keep unlocking their account through their email, but it doesn't/shouldn't inconvenience the majority of other users.
    I don't want 2 factor junk but am forced to…

    2 votes

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  4. I have two accounts and i want to swap usernames. Unfortunately, twitch does not support swap usernames even if you own both accounts.

    if I did it the way we have changing username system right now. I will have to wait 6 months for the name I changed released again to available pool IF happens.

    They mentioned in FAQ abandoned usernames might NOT BE RELEASED for some unknown reason! Even after 6 months passed!!

    we want a guaranteed safe way to swap names easily like Twitter. why we can't do that? just let us swap names like any other website.

    …

    2 votes

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  5. usually, Many korean sites don't use country phone number.
    So I wrote phone number without country phone number.
    As a result I couldn't find ID.
    I could only see "something went wrong. please try again."
    A few weeks later, I wrote phone number with the country number on the off-chance.
    eventually, I Could found ID.

    So I think when korean find an ID by a phone number on a korean site, it is necessary to add a tip about country phone number.

    2 votes

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    0 comments  ·  Login  ·  Admin →
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    More Info Needed  ·  Ana responded

    Hello there,

    Could you please specify which page did not prompt you to enter the country code/was missing this tip? Thank you.

  6. Oi, eu não consigo trocar o título e game da minha live, não consigo dar sub para nenhum streamer, creio que seguir também não... não sei o que está ocorrendo na minha conta :( como proceder?

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  7. Crear cuentas para los visitantes de streamers, así tendrían separadas las estadísticas y podrían ofrecer más motivación a los que solo entran a ver streams.

    Nota: Si alguien puede redactarlo en ingles seria lo mejor.

    2 votes

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  8. I'd like to comment on something that I think it would be nice to have when changing your username, and what happens is that when you change your name the count on the number of subs you have gifted is reset and it's split in two different usernames (your old one and the new one). And, for instance, in the board of leadership of stream elements which is shown in some channels doesn't appear the total of subs concerning your account, and it's split in two as I said before. So, I think you could do something about that because…

    2 votes

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  9. Que aparezcan todas las conexiones de twitch con otras cuentas por que no aparecen todas y no puedo eliminar una en especifico que quiero

    2 votes

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    1 comment  ·  Connections  ·  Admin →
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  10. 2 votes

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  11. If a viewer could select a favorite streamer which stream would start immediately within the first seconds after going live, so you don´t have to pay attention to notifications. A notification can be missed so easily, also they are too small. Not everyone is always connected to an email account. Also the follower list get´s updated too slowly.

    I always miss my favorite streamer CookSux, don´t see the notifcation and see him showing up in my follower list too late, but he´s already online since 30 or 50 minutes or even 2 hours.

    I hope that´s a good idea for…

    2 votes

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  12. Hallo Twitch Team,

    mir ist aufgefallen, dass bereits verwendete Links zum Zurücksetzen des Passworts weiterhin funktionieren (9 Stunden nach Verwendung des Links getestet)

    Ich bin mir nicht sicher, aber das könnte eventuell ein Sicherheitsrisiko sein

    Viele Grüße
    Max Bleh

    2 votes

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  13. whenever you follow someone you can chose where you get notified at, Twitter, Facebook, ETC, the ONE reason i don't watch twitch is because i don't know when their live

    2 votes

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  14. I short while ago, I have changed my username from “PeenutShow” to “Peenut__” (three underlines).
    I was happy with the way the new username would be displayed so I went ahead with the change.

    Unfortunately, the username does NOT get displayed the way it showed it would. The three “underlines” get displayed with gaps in between like this: “Peenut _ _ _ ”
    To me, this is a big deal because those gaps make the username look silly and absolutely not to my liking.
    I would have NEVER changed the name if your system had shown the future…

    2 votes

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  15. I can't tell you how long I've been trying to find how to change your name on here its honestly been really frustrating. I use twitch currently as a way to watch streamers as I don't stream myself.
    I made this account some time ago with an old name i no longer associate with. So I looked it up to see if its possible and I read that it is and how to do it.
    So I followed the steps on each site meticulously but to no avail was I ever able to even get to an option of changing…

    2 votes

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  16. hello staff!

    when im streaming i receive a bunch(my followed channels) of notifications , can you remove them please!?

    advantages:

    1.- dont distract the streamer
    2.- this will liberate some alert for other users if they are not streaming!
    3.- if we calculate process resources, this can be significant thru a year ($$)

    2 votes

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  17. I just noticed my channel's vacation mode was on even though I was back to streaming for a week or so. I had no idea it was on!

    How about some sort of an alert notification in your Stream Manager for when you go live and you still have the vacation mode for your channel on to prevent this?

    2 votes

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  18. when you look in the privacy settings in your account, you can see the full phone number for your 2FA. Can this be blocked? When changing and entering into privacy, pw and 2fa is enabled again. amazon does this and I feel that they are taking our privacy seriously. 2FA just doesn't do it anymore, esp if you can bypass it the first time

    2 votes

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  19. Someone keep changing the settings to the settings I selected for Twitch. I had the idea to lock the settings with an authenticator, but that service wasn't available.

    2 votes

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  20. 2 votes

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