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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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329 results found

  1. If a name is awaiting recycling don't show it as available when you add a new one. I have had this frustration for a while because I originally didn't understand when I would get "available" but it was just an error when trying to set the change of username to specific ones with no other explanation.

    1 vote

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  2. When using the Twitch app for Android, all of the people I follow who are live are shown at the top of the follows page. However, currently they're shown in a fixed order, which is highest viewer count to lowest viewer count. My feature request is being able to change the order they're displayed in.

    Most of the time I tend to watch streams with lower viewer counts, because the chat isn't so overwhelming for me as an autistic person when there are fewer people, and streamers are more easily able to engage with chat in such situations. Currently, this…

    1 vote

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    0 comments  ·  Feature Request  ·  Admin →
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  3. privacy tiers popup or (PTP) could be a feature for the less experienced that gives the user tiers on what they want collected or used by the data they provided to twitch. this will be a popup (like what the name implies) that appears for a user once or twice before dissapearing unless they sign in again (not to be confused with reopening the browser)

    tier 0: off
    in the name.

    tier 1:
    disables third party tracking cookies but will keep targeted ads.

    tier 2:
    disables third party tracking cookies, opts out of targeted ads and clears the targeted ad…

    1 vote

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  4. As it stands, there is not a way for banned (wrongfully or otherwise) streamers to access their tax information. Banned streamers can only access the appeals portal, meaning, even if they use taxcentral.amazon.com, they can not view/download or access their tax information. If you are not going to mail 1099's then you must fix this issue and provide a means for banned streamers to rightfully access their tax documents, withholding tax information is illegal and each grievance filed for failure to do so is $250, there is also no HR or Billing information provided nor is there an option to…

    1 vote

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    2 comments  ·  Bugs  ·  Admin →
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  5. there needs to be a way to disable 2fa without having a phone number or needing to sign into authy (which requires a phone number as well). i have gone through your automated support since December of last year with no resolution other than "Our policy is typically to not remove Two-Factor Authentication (2FA) under any circumstance, as doing so would defeat the purpose of your account having that extra level of protection.

    When reviewing the information provided for the account we were unable to verify ownership and as a result, we will not be able to remove 2FA from…

    1 vote

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  6. my bio has misspelled words in it along with parts I'm trying to update before I start streaming. I'm trying to refine it you see. since it has under 300 characters it should be good but it keeps bugging out. saying I have more than 300 and refusing to update. can someone please help fix this ********. PS there don't seem to be option to report a problem going on with your own bio other than getting yourself banded might want to address that.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  7. Nobody here is oblivious to the knowledge that tons of people are having difficulty logging into twitch and that twitch's "suggestions" for fixing this issue never work usually leaving a lot of people with an unsatisfying "we've extended all troubleshooting options so we'll be closing this ticket" and still being locked out of their account.

    Well I've gone out of my way to find a potential solution for this problem until Twitch actually decides to fix the login issue and that is to provide an option on the login screen to force a 2FA check which tends to fix the…

    1 vote

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  8. You may create additional Twitch accounts at any time as long as you comply with the Terms of Service and Community Guidelines.
    https://help.twitch.tv/s/article/creating-an-account-with-twitch?language=ja

    Can be created but not used. lol

    Manage and use 5 accounts with different concepts at the same time.
    Do you think it is good? Do you think it is bad?

    〇 mobaimobue
    〇 murabitob777
    〇 murabitoc777
    × murabitox777
    × murabitoy777


    〇 Accounts currently available for both login and use
    × Currently login is not available, password reset is not available, and administrative use is not available.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  9. Currently, if a user is logged in to multiple Amazon accounts (in my case, I am always logged in to amazon.com and amazon.co.jp because I live in Japan), Prime Loot links take me to my amazon.com account and say I am not a Prime member. However, my Prime is with amazon.co.jp and that is what is linked to Twitch. I often can't claim certain loot without logging out of amazon.com and clearing cookies with forces me to re-authenticate on every single website I use. Twitch should know my region and should default to the Amazon account where I have linked…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. This is less for twitch and more for the users looking for a solution.

    I've been having this issue for months and stopped using twitch for a long period of time due to the constant verifications every time i open it up. Always from the same pc, same connection, etc. Never used incognito or cleared my cache as people said.

    I seem to have found a solution that fixed this for me yesterday; I got the idea to remove my chrome extension ad-blocker. It seems to have worked so far so I hope it'll help out at least a few…

    1 vote

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    0 comments  ·  Login  ·  Admin →
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  11. É muita burocracia para se redefinir uma senha, todas as vezes que preciso editar alguma coisa tenho que enviar um reset de senha pq as senhas que normalmente usamos para outros sites vocês dizem ser fracas e não deixa colocar, senha com letras maiúsculas, minúsculas, caracteres especiais e números e mesmo assim pra vocês é fraca. Mudem isso! Sem falar que vocês já mandam um código no e-mail então pra que tanta burocracia na senha.

    1 vote

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  12. One of the charities channel owners I stream for uses StreamerBot, SB from here on. Many of the commands and such are on his PC. He's not able to share the commands and such when he uses SB as SB has the user sign into their Twitch account. It would nice to allow people who stream for charities to use there own password for logging into the channel, but only as a non-admin. So let's say I want to stream for the charity and use SB. I cannot use SB right now as it calls for me to sign into…

    1 vote

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  13. While using Firefox Multi-Account Containers, it is not possible to log on into Twitch.
    The returned error message is always "Your browser is not currently supported.". Logging in on the same Firefox instance (ver. 108.0.1) without using a container for Twitch works. According to the web developer tools, there seems to be a problem with the Integrity service, especially a non-descriptive cloudfront error resulting in a 400 http error code.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  14. Poder cambiar de mail porque necesito cambiar mi mail para poder entrar a mi cuenta ya que con el mail que está mi cuenta ya no puedo entrar y ya mande msj y nadie ma ayuda

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  15. The password recovery with the email is not working (checked and not the email provider's fault). I tried to solve it with the support but after a handful of emails they just closed the ticket with this: they really want to help, but cannot. I just wanted them to send that recovery mail to the email adress that belongs to that twich account but they "unfortunately cannot help".

    1 vote

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  16. I think that including the stream category directly in the notification, can save us some space. And no more need to specify it when I launch my stream.

    1 vote

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  17. I just received a marketing notification for a free skin for Callisto Protocol, despite having marketing notifications turned off. Please keep marketing notifications OFF, or at least limited to the Prime Loot dropdown.

    1 vote

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  18. The option to verify a twitch account with the amazon account that's linked to it

    1 vote

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  19. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. I have had my phone number for over a year now and I am unable to use to due to the fact that whoever had it before has it registered to THEIR account. When I contact support after having explained that the account the number is currently connected to isn't mine and I don't know the person, they tell me to VERIFY THAT THE ACCOUNT WITH THE NUMBER IS MINE.

    Please. Upgrade your support and make it easier for people to claim THEIR PHONE NUMBERS.

    1 vote

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