Established accounts only -chat mode
Currently we have all kinds of ways to block various people from chatting, except the most important one: People avoiding bans by creating new accounts.
Thus we should have a new mode that only allows users with "established" accounts to chat, i.e. the account must be reasonably old.
Continuing with the theme of follower-only mode this should likely be configurable, with the number of days since an account was created for the user to be able to talk.
Suggestions for default: 7, 30, 90, and 180.
Even requiring 7 days since the account was created will make it significantly more difficult for people to do annoying ban evasion.
Follower-only mode is NOT a valid solution for this problem, as it completely ruins raids, and blocks perfectly legit users from chatting in general.
We’ve discussed an idea like this a few times internally and are considering supporting it in a 2021 release. Thank you for the request.
2021 is almost over.. any updates?
this reminds me a lot like this idea
This would also be effective only if Twitch makes sure that the methods for establishing your account are not infinitely reusable - e.g. at most one account per 6 months or something should be allowed to be verified via a single payment method to your name, email addresses should be normalized (remove `+` parts etc.) and checked for uniqueness, and remove commonly known things like mailinator on a blacklist.
Additionally Twitch should monitor bans and if clearly one individual gets banned from multiple places quickly, all their accounts should be shadowbanned or similar from everything until some review establishes if they should continue to be on the platform at all or not.
This "Established" status should also extend to ability to host/raid as notices of those go in the chat, or at least disable the notifications from those in both chat and API level.
Ya big please for this. So often the spam accounts are the ones that are very new. Having an option to set a custom time from in minutes from 1 to 99999 (about 70 days) would be amazing on so many levels. Especially for spoilers, and trolls that put the spoiler in the username itself, this would be amazing. Also having an option to restrict follows from accounts in that time frame too would be amazing so they do not trigger spoilers just by seeing the follow appear.
There could be other ways to get your account verified/established - connecting external accounts, phone verification, payment card verification, etc. .. anything that allows you to at least make it much more difficult to rapid-fire create new accounts every time you get banned.
This is an interesting idea, however, I'm not sure if this is a great idea for the people who are brand new to Twitch and are not established.
I can see how it may be interpreted in the way you stated. Though this is not what the intention was. The commentary I supplied was that it is a question of time and resource input to develop the system that would stably function in this manner, then implement it in a way that is functional to everyone using it. Vs the reward of elimination of trouble areas, that are adjustable trouble spots by the people implicating them. Logically, it does not follow to create a "hard system" to fight a "moving target", was more the point I was going for.
Yes, any improvement is an improvement, but the question is how long that improvement will remain effective. If people simply incubate accounts, this "solution" has no impact in the long term, dedicated problematic persons would remain as such, only limited by time to reiteration of occurrence.
As to my "better ideas" I said clearly that the soundness was in question, meaning that there are concepts, but that the implementation of them might be beyond reason, or that they would result in a similarly fallacious solution to the problem.
To be clear, I am not saying that this is a horrible idea, it is indeed a possible, and implementable option, but to say it would resolve the issue is not transparent. I am not seeking confrontation here, I am simply expression an opposition concern that should be looked into. With all due respect, "Something is better than nothing" isn't a solution, it's a patch (That has costs).
It's pretty strange to comment "I don't think this solution solves 100% of all potential cases, so I don't think this is worth doing. I have better ideas, but I will not tell you about them."
If this solves even 50% of the cases it's a huge impact, and I would really expect that the vast majority of people will not go through the effort you described.
Also as mentioned below, there are multiple additional things that could be done to verify an account as "established", e.g. ID verification via Netverify.
Although I would very much like to see enforcement of a better system to block account spammers, I don't see this as a potential solution. Individuals intent on using fake accounts to make malicious attacks will generate them and let them sit in active for standard times if need be. The only thing this would do is potentially slow the rate of abuse used accounts. I have other ideas that might be of interest, but I am not comfortable with the soundness of them as yet.
For new users the impact is exactly the same as follower only mode. This is just a lot better than follower only mode at solving actual issues, and reducing damage to e.g. raids.
The "established account" could include other criteria as well, e.g. jumping through a few hoops to ensure the user can be truly identified in a unique enough way that they can then be effectively banned when they make trouble.
A good idea, but I have one concern:
What about people who are new to the platform? Most of my chat was new to Twitch entirely when I began streaming. It would be really hard for new users who genuinely just joined to begin interacting. That combined with pre-roll ads might be the death of interest in the platform.
Perhaps have a tutorial beginners have to go through on using the chat?
Unfortunately at this stage it seems clear that Twitch does not care about *solving* problems, they care about the *appearance of solving* the problems.
They add tools that do not solve the problem, and ruin the normal use of their platform, such as how follower-only mode ruins raids, but after several years this suggestion has been consistently ignored.
They're probably worried that new users will find it annoying that they can't instantly go and talk to some chats, but those actual new users will likely only go to the big channels and they're lost in the chat anyway so those channels would likely not care a whole lot about this feature. No point in worrying about such trolls there.
But the vast majority of streams on Twitch are not huge, and there one person can already do significant damage, and that's where this kind of a tool would have the most benefit.
I've been dealing with harassment on my channel for a bit, it followed me to Twitch from other platforms like YouTube and Instagram. This feature would be amazing, as it would more than likely stop the harassment on my channel. Please, Twitch Mods/Devs, if you're reading this, ADD THIS!
Follower only mode is useless, as nothing stops ban evading accounts from immediately following
Some ideas from elsewhere: "Established" could also require e.g. viewing X many hours of streams, following X many people, etc. .. something to show that the account is actually active and in use by a legit person
This is a very good idea. Most of the most harmful trolls just create a new account in 2 minutes and comtinue ruining the experience for others. As a mod this makes me feel really useless and this could fix it
I'm not a streamer myself but moderator and I highly agree, that this would help alot in fighting people who dont accept a ban.
I definitely agree that this would be far better than follower-only