190 results found
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Typo When deleting a vod it says "Are you sure you want to delete streamm?". I cannot see if this is repeatable due to me not having other vods.
1 voteHey there, the prompt that comes up is actually based on the title of the stream you're looking to delete. In this instance, I believe the title of your stream was "streamm"
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My export button is not working. My export button is not working a few days ago. I have reconnect between YT and Twitch many times and still nothing happen. Now I need to download the video and then re-upload to Youtube. Hope Twitch can fix this issue ASAP.
1 voteHi,
Please reach out to our team at help.twitch.tv for support with this exporting issue. Thank you.
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*Ongoing Thumbnail Processing Bug* 6/27-6/29 Custom thumbnails at 1280x720 under 1mb in size will not process on my post-stream vods for the last 2 days. Please fix this issue. Thanks.
1 voteHi there,
Sorry for the trouble you're experiencing with uploading a custom VOD thumbnail. Please reach out to our support team at help.twitch.tv, so they can help investigate this issue. -
VOD Edit Thumbnail not working currently 06-29-2022 When trying to upload a custom thumbnail to an existing VOD in the Video Producer section of the Content Manager it no longer updates. If you remain on the website after selecting the customer thumbnail a message lingers above it saying, " Processing new thumbnail... " Refreshing the page shows no change to the thumbnail and if you wait, there is no change as it sits in that state seemingly indefinitely. Please fix this. Thank you. - TheCyrissZeal 06-29-2022
1 voteHi there,
Sorry for the trouble you're experiencing with uploading your VOD thumbnail. In this case, we recommend that you reach out to our support team at help.twitch.tv, so they can help investigate this issue with you. Thank you!
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Creating longer clips on Streamdeck A serious, big expansion of clip support on StreamDeck is needed. Especially on StreamDeck when its locked to 30s and you can't do shorter, or longer up to the max of 60 seconds.
Adding the ability to either type in a value of seconds, or selectable in say, 10 second intervals (10, 20, 30, 40, 50, 60) would be very nice to be able to create clips closer to the length of whatever moment happened.
Being able to 'prefix' or 'suffix' a clip with a defined word or two in the streamdeck setup would be nice too, so you could…
1 voteHey there,
While you have the ability to clip anywhere from 5-60 seconds on Twitch, this particular issue lays with the third-party software you are using to create clips. We recommend you bring this suggestion to Elgato, so that they could potentially address this and provide a way to tailor the length of the clip action provided in their StreamDeck software.
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영상 내보내기 불가 트위치에서 '유튜브로 영상 내보내기'가 안 됩니다.
어떻게 해결할 수 있을까요?1 voteHey there,
Sorry to hear you're having trouble with exporting videos to YouTube. Please reach out to our support team at help.twitch.tv for troubleshooting this issue. Thanks!
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1 vote
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I've had 9 highlights stuck in processing for almost 3 months.... I tried reaching out to support but, of course, just got the auto-prompt which was really unhelpful. I researched to see if anyone else was experiencing this issue and uh, yup! Seems like a very big issue that's been happening for years and the last comment I saw from Twitch about it was a tweet from 3(?) years ago saying they were working on it. Is this ever getting fixed? I would really love to have these highlights posted.
1 voteHey there,
Sorry to hear your initial reach out to our support team was not successful in helping you address your issue. This is definitely something that needs to be investigated, so we recommend following up on the email you last received for additional assistance. If you don't have it, please feel free to resubmit a new ticket and describe the situation. Sorry about that. Hopefully, our support team can get this addressed. Thanks!
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clips not working My Twitch clip button doesn't work, it just opens a blank tab everytime i try to clip something
1 voteHey there,
Please reach out to our team at help.twitch.tv, so that they may investigate this issue with you. Thanks!
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Streams Hello twitch, I have a suggestion, can you please make it so streams auto save to your account, I think this would be quite helpful for users such as me
Thank you
1 voteHello,
Streams are automatically saved when you have "Store past broadcasts" enabled in your stream settings. Please note that the amount of time VODs are saved on your channel depend on a few factors such as Affiliate vs. Partner and whether you are a Turbo or Prime user. Thanks.
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é un bug sulle clip, non un'idea, ma il sito è fatto male e non riesco a segnalare il problema! Nel canale di Brisen_ non riusciamo a fare le clip (non ci riesce nemmeno lei che è la proprietaria del canale)
1 voteHi there,
This issue will need to be investigated. Please have the channel owner contact our support team at help.twitch.tv. Thanks.
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1 vote
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error 2000 I'm not sure if this is where I'm supposed to post this or not, but my VOD is not loading and displaying "Error 2000" each time I try. I've tried restarting, using differnet devices, and logging out/in. The video will still not play. It also won't export or download. What has happened and how can I view/export/download this this video? Link below.
1 vote -
Creating clips is broken Hi,
lately I cannot create clips. It will let me set the time, name and save it but when I try to open the link it says Something went wrong the clip is no longer available. One of my friends (streamer as well) has the same problem. Can you please help me? Thanks a lot.
1 voteHi there, could you please reach out to our support team at help.twitch.tv for further investigation into this Clips error?
Thank you!
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Make !so commands less awkward by introducing a "Clips I like" list. Quite often boring or even embarrassing clips come up when you are shouted out in other channels.
If there were a list of broadcaster-approved clips, developers could use that for !so commands.
It would also be a a nice gesture if the clip creator is informed about this appreciation.
1 vote -
Zvuk ze záznamu/ Volume for replay Dobrý večer. Měl bych otázku. Když streamuji, tak po skončení streamu se v záznamu nepřehrává zvuk. Chtěl bych prosím vědět kde je chyba a jak to můžu napravit. Na poslouchání hudby při streamovaní používám Nocopyright Songs. A jak jsem streamoval před 6 dnama tak jsem zvuk měl v pohodě. Tak nevím kde je chyba. Prosím o odpověd. Děkuji moc.
S přáním hezkého večera
Skillercz1
Můj profil: www.twitch.tv/skillercz1
English:
Good evening. I would have a question. When I stream, after the stream ends, the recording does not play audio. I would like to know where the error is and how I…
1 vote -
I can't uplod my videos I can not upload my videos it olnly shows me the publish the videos but I dont have any beacause the button upload is not here
1 vote -
The streamer replay the vod The streamer replay the vod will calculate the number of hours for each month, which is unreasonable,Even the streamer herself is not in front of the computer or interacting in the chat room.
It is recommended to conduct a new live broadcast to count the live hours of the current month.
1 vote -
WYSIWYG Clip editor with accuracy down to the FRAME Please redesign the clip editor so that
- what we see in the editor is actually what we get in the final product in terms of boundries and lenght
- we can set the clip's limits (beginning and end) to the exact frame rather than deciseconds.1 vote -
Bitte hört auf meine clips zu löschen das ist jetzt bestimmt das 10. mal und ich hab echt kein bock mehr. von gestern abend sind um die 6/7 clips schonwieder weg. Warum? wieso löscht ihr immer wieder meine clips? Clips in denen keine Musik läuft, in dem nichts beleidigendes gesagt oder gemacht wird. Warum? IHR selber sagt mir doch das man viele wiederkehrende Zuschauer durch clips bekommt, also warum macht ihr mir das so schwer?
1 vote
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