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How can we improve the ad experience?

Ads: Pre-Rolls

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JUMP TO ANOTHER FORUM

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I am getting advertisements in channels I'm subscribed to, even in channels where I have a tier 3 subscription. I PAY TO NOT HAVE ADS

I am getting advertisements in channels I'm subscribed to, even in channels where I have a tier 3 subscription. I PAY TO NOT HAVE ADS. Either refund me for every subscription I have because you're FALSE ADVERTISING or STOP IT IMMEDIATELY!
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butcher_206 shared this idea  ·   ·  Report…  ·  Admin →
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  • foxesanddragons commented  ·   ·  Report

    It's 2023 and they still haven't fixed this problem, I have just renovated a six months tier 2 sub but somehow have been getting ads. It's a whole SIX MONTHS subscription paid AT ONCE but am STILL GETTING ADS.
  • Ninja_Glaander commented  ·   ·  Report

    i am also getting advertising, subbed and even a mod of the channel, this just BS
  • WorldOfWorgage commented  ·   ·  Report

    Tier 3 on one of my favorite channels and I still get ad every hour. it's ******* annoying.
  • VI8RAN7 commented  ·   ·  Report

    Twitch double-dipping. Also getting Ads on the channel I am subbed to. What's the point in giving Twitch any money anymore - gonna donate direct to the streamers from now on.
  • SealTheCenturion commented  ·   ·  Report

    Same thing here. I'm getting pre-rolls and other ads on channels that I subscribe to. Guess it's a sign to cancel my subscriptions since I'm not getting what I pay for.
  • dacheeseeater commented  ·   ·  Report

    they better fix this because its crazy how im paying and getting ads eventough its in the payment contract that u should not get ads. technically we could sue twitch all together
  • legomonkey3000 commented  ·   ·  Report

    I don't have Turbo and regardless of browser I still experience ads on a channel I subbed to... I specifically subbed to get rid of ads in the middle of watching pro matches. Gonna stop subbing if this doesn't get resolved
  • WitchChicken commented  ·   ·  Report

    Hey everyone. I too had ads to channels I was subbed to and I also had Twitch Turbo. What worked for me was, I signed out of Twitch and then signed back into Twitch using a different web browser. I haven't had ads since. One day for some reason my internet setting or something stopped working. Maybe there is a way to fix it without switching web browsers but I'm too lazy to figure out exactly what the problem was. Try a different web browser and see if that works for you.

  • yvi_cachomon commented  ·   ·  Report

    Same here, but only noticed in ONE of the channels I am subbed in. In the others I don't have ads. I am mod and 3tier sub and I get ads, what in the ****? Also is not like the other people there gets the ads. Is because I watch from a different country?! I don't care, I pay a 3-tier to help the streamer yes but also to don't have interruptions, especially since I am a mod and I am spoken directly many times, can't miss information because of a wild non needed ad. TWITCH FIX THIS.
  • KasiaBunny commented  ·   ·  Report

    same here, during 1h i had 3 ads that interupted in hearingg response directly to me at least once
    benefits of pay for sub as i know is no ads, then what the ****?
    taking money but still giving me this ****?
  • heathiekins commented  ·   ·  Report

    I've been subscribed to a streamer for well over a year and, for some reason, I STILL get pre-roll ads. I am subscribed to many people, but this one person is the only one I get pre-roll ads for. Frustrating!
  • That_Lamer commented  ·   ·  Report

    I actually don't get ads if I'm logged out, but as soon as I log in and it refreshes, I get a preroll ad on channels I'm subbed to. Actually inexcusable.
  • Jeffo84 commented  ·   ·  Report

    Im getting all these ads on my Subbed channels, i feel im getting ripped of...
  • lefty_82 commented  ·   ·  Report

    I'm getting this too. Extremely lame.
  • 727juggalo commented  ·   ·  Report

    Subbed to a channel an immediately get a 30sec commercial. This is ******** we all watch enough commercials as it is give us a **** break
  • Fwosti commented  ·   ·  Report

    You know what yall are doing to force subs to watch ads or switch to YouTube. You're digging Twitch's grave.
  • Trastito2es commented  ·   ·  Report

    Same here, ads even with sub. Honestly, I hope streamers will move to another platform. Twitch is worse every ******* day.
  • RevenantKitsune commented  ·   ·  Report

    Ads for subscribers is utter ****. This is not something that should be happening. We pay for the subscriptions to not get ads. If this is the way it's going to be I'm just going to stop subscribing and just donate directly to the streamers. You're getting way too greedy Twitch.
  • t_squeaky commented  ·   ·  Report

    This is an issue for my subscribers as I'm new to affiliate. People are still getting ads with subs and that's insane
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