Email My Subs Disabled
We are aware that the “Email My Subs” feature allows creators to send content that violates our TOS. To provide the community the tools to help keep them safe, we are temporarily disabling the service while we upgrade it with the safety and moderation features we expect in all creator and viewer touchpoints.
We would like to take this opportunity to hear your ideas around making this feature either safer or more effective! Leave your comments below.
It appears that this function isn't coming back in any way. **** shame.
I'm in favor of Xythereon's idea. 👍
Have the same requirements as instant upload emotes (stream 60 days within 2 years, no infractions, etc) to enable the feature. Violators lose access to the feature the same with emotes.
We're 11 months into the "temporarily disabling the service" of e-mailing subscribers. Almost 1 full year has gone by, and this is what Twitch has announced while ignoring our messages here:
Celebrate Yourself and Your Community with 350+ New Tags - MAY 26, 2021
Preventing the Incitement of Violence - MAY 27, 2021
An Update About DMCA - JUN 1, 2021
Customize Your Workflow with Different Stream Manager Layouts - JUN 7, 2021
Library and Animated Emotes Are Here - JUN 17, 2021
Stay Compliant with the Network Enforcement Act (NetzDG) - JUN 28, 2021
Watch Parties for Mobile Viewers - JUN 30, 2021
DMCA Update: Clearer Guidelines, Better Tools - JUL 20, 2021
Introducing the Twitch Safety Center - JUL 27, 2021
Restrictions on Gambling-Related Links - AUG 11, 2021
Available Today: More Ways to Manage Your VOD and Clip Settings - AUG 18, 2021
Announcing Creator Goals on Twitch - AUG 25, 2021
New in Auto Host: Personalize Recommendations for Viewers - AUG 30, 2021
New Advanced Audio Mixer Exclusively on Twitch Studio - SEP 8, 2021
Affiliates and Partners, Control Your Ads with Ads Manager - SEP 24, 2021
Secure Your Chat with Phone Verification - SEP 29, 2021
Audio Ads are Now Available for All Twitch Partners and Affiliates - SEP 30, 2021
Spot & Welcome Newcomers to Your Community - OCT 18, 2021
Customize Your Stream Manager with Improved Quick Actions - OCT 21, 2021
Now Live: Recurring Subs on iOS - NOV 11, 2021
Level Up Your Xbox Stream - NOV 16, 2021
Emote Analytics Are Live - NOV 18, 2021
Keep Ban Evaders Out of Your Channel - NOV 30, 2021
More Sub Data Now Available - DEC 9, 2021
Creator Goals Improvements, Now Available: A New Creative Directory for Artistic Categories, Now Available: Insight On Why They Didn't Resubscribe - DEC 13, 2021
Randomized Video Chat Platform Guidance, Set Up Multiple Activity Feeds in Stream Manager - DEC 14, 2021
Clarifying Our Guidance on the Promotion of Self-Harm - DEC 16, 2021
Updated Messaging on Deleted and Suspended Channel Pages - JAN 26, 2022
Establishing a Clear Standard with Our Updated Username Policy - FEB 10, 2022
Prohibiting Harmful Misinformation Actors from Twitch - MAR 3, 2022
New Appeals Portal Simplifies the Appeals Process - MAR 22, 2022
Introducing Copyrighted Audio Warnings for Your VODs - MAR 30, 2022
Elevate Your Chat Messages with /Announce - MAR 31, 2022
I'm not gonna lie, I like a lot of the announcements and changes that Twitch has made, but that's not why we're here in this specific thread.
This just shows that when Twitch WANTS to work on something, they will put it at their highest priority. E-Mailing Subscribers could have been "fixed" ages ago, but as we can see from this timeline of other announcements, this feature that we desperately want back has been forgotten about.
Twitch Devs, can you please give us the courtesy of just saying that this feature is not coming back? At least then we wouldn't cling to a false sense of hope.
we need to see who subscribed so we can thank and reward them
We need this feature back please!
Yeah, please bring this back. I get so much engagement from my community through this. Announcing game nights and other events, it's very important.
Please provide a replacement for this function as soon as possible. Restrict it as necessary, but we need SOME version of this tool back desperately.
We're still waiting, Twitch Devs. Not going to leave this topic alone until we hear something back. We're 3 months out from 1 year of this feature being taken away, and plenty of suggestions and feedback has been made about how to improve this function.
Meanwhile the rest of us are still trying to do the best we can to stay in touch with our communities through other off-site features. But it would still be very convenient to have the e-mail my subs feature back. All we're asking is to hear some kind of update from you guys, even a general reply like "we're testing some of the features you guys have suggested".
any updates on this? It has been almost a year, I would like to have this feature added back.
I think that Twitch needs a native way to post updates:
Say a stream is delayed or rescheduled or there is an upcoming event in the stream for one reason or another, there should be a 'creator feed' or push notifs that people can opt in or out of (much like the way we have go-live notifs) so that way they can know if there is an update without having to follow the creator on a different platform for updates & without the risk of missing announcements if they were made at a time of stream where viewers weren't able to be there.
There could also be a feature within a feature here that would allow the creator to send them to subs only- useful for announcing sub only streams again without requiring the streamer be on other platforms.
This is a feature YouTube already has.
I would suggest trying it as one-way communication at first, but at some point it might be interesting to experiment with allowing people to comment.
it's literally so easy. Instead of an email, make it a native Twitch feature to mass-message your subscribers or followers even. No TOS violating content that twitch cant remove. So insanely easy.
I love this feature but I think that for other streamers and viewers it would be good to put a decent cap on or cooldown of how many and how often creators can send them. I think that if someone spams people all week with emails it will make that viewer more likely to see those emails as spam even from other creators. I think this tool used correctly can be a massive help to engage views but can harm as well if abused as it was when running. At least that's what I saw in my inbox. This is just my thoughts I would love to know what a member of the Twitch staff thinks?
I don't understand why Twitch keeps roadblocking affiliates. This tool is to help us grow. We need it MORE than Partners. Completely unfair.
Another month has gone by and we've still heard nothing back from Twitch on this issue. I'd just like to know if this feature is never going to come back, or if there is some kind of progress. There's been many suggestions made about how to change or improve things to make the e-mailing subscribers feature safer, but all we've gotten in return is silence.
I would like to see a mailing list in twitch internally
This way a streamer can send all viewers a short email if necessary.
from Twitch account to Twitch account. if a stream is canceled or an event arrives. so everyone knows this. Or which multi-language streamer streams which days.
- Mail system internal
- Only for affiliate and partners.
- Only a streamer or mod can send message to all viewers.
- Viewers can't comment back. you can do that live in stream or whisper.
- Viewers who indicate that they want to be on a mailing list sign up.
they do not wish to be on a list do not report to pop in/pop out.
Not everyone has discord or teamspeak.
This would be a nice extra service for the viewer's community.
and know what is being streamed or an event or charity event.
Twitch used to have a similar mailbox, but two-way communication. it was ever deleted. But my idea is only outgoing mail after all viewers , they get this inbox but can't reply back.
In the Netherlands they say "No shooting is always wrong" No you have, Yes you may get ;-)
You all know whom abused this system and outreach, just ban them already. dont penalize the rest of us for twitch-thot-arations 3:16
Can you just tell us if this is never coming back?
If the email to subs feature will be disabled for the foreseeable future, I think there should instead be a feed/post feature where streamers can send a message internally on Twitch itself, with it possibly also having a notification be optionally pushed to the users mobile devices. The current notifications tab is underwhelming and underutilized, used basically only to notify people sub updates. Why not also creator/streamer updates? The users would receive it in their notifications panel, or maybe a new tab; but this would be a much easier solution to combat email clutter spam and have easily traceable moderation capabilities within the platform itself. Of course, the push notification feature would need to be a in a limited capacity to not have streamers abuse the function, whether it be a 1 post a week / 1 notification a week or something of the sort.
Scheduling an important stream or a sub-goal event is now much harder attempting to notify all subscribers who may not be already a part of a community's Discord server. I've used it with great success in past streams and the feature being gone is a bummer.
ooh dam I thought this was still a thing I have a big Halloween event wanted to tell everyone about. Please bring it back. was such a great way to engage with the community