Settings and activity
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ItsATrappProductions
commented
One year and nearly three months later after "temporarily disabling" the e-mail subs option, we still have no update on when this feature will return. Meanwhile Twitch continues to make millions of dollars off of personalities and live streamers who drive traffic and money to their site. And us smaller channels continue to kick dirt as we struggle to build our communities.
An error occurred while saving the comment ItsATrappProductions
commented
I'm in favor of Xythereon's idea. 👍
An error occurred while saving the comment ItsATrappProductions
commented
We're 11 months into the "temporarily disabling the service" of e-mailing subscribers. Almost 1 full year has gone by, and this is what Twitch has announced while ignoring our messages here:
Celebrate Yourself and Your Community with 350+ New Tags - MAY 26, 2021
Preventing the Incitement of Violence - MAY 27, 2021
An Update About DMCA - JUN 1, 2021
Customize Your Workflow with Different Stream Manager Layouts - JUN 7, 2021
Library and Animated Emotes Are Here - JUN 17, 2021
Stay Compliant with the Network Enforcement Act (NetzDG) - JUN 28, 2021
Watch Parties for Mobile Viewers - JUN 30, 2021
DMCA Update: Clearer Guidelines, Better Tools - JUL 20, 2021
Introducing the Twitch Safety Center - JUL 27, 2021
Restrictions on Gambling-Related Links - AUG 11, 2021
Available Today: More Ways to Manage Your VOD and Clip Settings - AUG 18, 2021
Announcing Creator Goals on Twitch - AUG 25, 2021
New in Auto Host: Personalize Recommendations for Viewers - AUG 30, 2021
New Advanced Audio Mixer Exclusively on Twitch Studio - SEP 8, 2021
Affiliates and Partners, Control Your Ads with Ads Manager - SEP 24, 2021
Secure Your Chat with Phone Verification - SEP 29, 2021
Audio Ads are Now Available for All Twitch Partners and Affiliates - SEP 30, 2021
Spot & Welcome Newcomers to Your Community - OCT 18, 2021
Customize Your Stream Manager with Improved Quick Actions - OCT 21, 2021
Now Live: Recurring Subs on iOS - NOV 11, 2021
Level Up Your Xbox Stream - NOV 16, 2021
Emote Analytics Are Live - NOV 18, 2021
Keep Ban Evaders Out of Your Channel - NOV 30, 2021
More Sub Data Now Available - DEC 9, 2021
Creator Goals Improvements, Now Available: A New Creative Directory for Artistic Categories, Now Available: Insight On Why They Didn't Resubscribe - DEC 13, 2021
Randomized Video Chat Platform Guidance, Set Up Multiple Activity Feeds in Stream Manager - DEC 14, 2021
Clarifying Our Guidance on the Promotion of Self-Harm - DEC 16, 2021
Updated Messaging on Deleted and Suspended Channel Pages - JAN 26, 2022
Establishing a Clear Standard with Our Updated Username Policy - FEB 10, 2022
Prohibiting Harmful Misinformation Actors from Twitch - MAR 3, 2022
New Appeals Portal Simplifies the Appeals Process - MAR 22, 2022
Introducing Copyrighted Audio Warnings for Your VODs - MAR 30, 2022
Elevate Your Chat Messages with /Announce - MAR 31, 2022
I'm not gonna lie, I like a lot of the announcements and changes that Twitch has made, but that's not why we're here in this specific thread.
This just shows that when Twitch WANTS to work on something, they will put it at their highest priority. E-Mailing Subscribers could have been "fixed" ages ago, but as we can see from this timeline of other announcements, this feature that we desperately want back has been forgotten about.
Twitch Devs, can you please give us the courtesy of just saying that this feature is not coming back? At least then we wouldn't cling to a false sense of hope.
An error occurred while saving the comment ItsATrappProductions
commented
We're still waiting, Twitch Devs. Not going to leave this topic alone until we hear something back. We're 3 months out from 1 year of this feature being taken away, and plenty of suggestions and feedback has been made about how to improve this function.
Meanwhile the rest of us are still trying to do the best we can to stay in touch with our communities through other off-site features. But it would still be very convenient to have the e-mail my subs feature back. All we're asking is to hear some kind of update from you guys, even a general reply like "we're testing some of the features you guys have suggested".
An error occurred while saving the comment ItsATrappProductions
commented
Another month has gone by and we've still heard nothing back from Twitch on this issue. I'd just like to know if this feature is never going to come back, or if there is some kind of progress. There's been many suggestions made about how to change or improve things to make the e-mailing subscribers feature safer, but all we've gotten in return is silence.
An error occurred while saving the comment ItsATrappProductions
commented
Still waiting to hear any updates about this situation. As a smaller channel, this ability to be able to e-mail my subscribers and let them know about the exclusive videos I'm going offer for their generous support was a huge part of my marketing strategy.
Most of my Twitch subscribers do not follow me on other platforms, so this ability to e-mail them is the best way for me to keep them up to date on my plans. I think all of us here in this thread would like to know what is being done to bring this feature back.
There's been plenty of suggestions on how to make the feature safer, and many of us here are understandably frustrated at Twitch's lack of any kind of response on this issue.
An error occurred while saving the comment ItsATrappProductions
commented
Is there any update on this feature? It's been more than a few months and I hardly got to use it before it was canned. Most of my subscribers/followers don't want to switch platforms to stay up to date with what I'm doing and I'd like to be able to reach out to them through e-mail.
As for making it safer, just include the option for subscribers to opt out of being e-mailed by the channels they follow. And to limit images/links from being included in the e-mail form. Maybe take the feature away from channels that have strikes on them, for 60 days or so.
This feature is so important for small channels to reach out to subscribers and help them build up their support base.
ItsATrappProductions
supported this idea
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An error occurred while saving the comment ItsATrappProductions
commented
Twitch used to have the feature of of Affiliate users being able to contact subscribers via e-mail. It was in the Dashboard Analytics section where you could download your subscriber list.
Is that feature ever going to come back? I asked about this about 4 months ago from this date (September 10th, 2021) and I was told it was being worked on to make it "a safer and better place for our creators and audience members".
**SPONGEBOB ANNOUNCER VOICE**
"2 years later"
It's really feeling like our voices around here don't matter.