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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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55 results found

  1. I tried to use a password that is autogenerated by my password manager. Obviously I won't put that here, but another one generated by it is: "speed applause deceiver endpoint cash freckles polygraph mothball unsaid raffle vacant unmoved".
    This is apparently "not secure" and "too easy to guess". Instead I had to make it: "speed applause deceiver endpoint cash freckles polygraph mothball unsaid raffle vacant unmoved1!"

    Its worth pointing out that adding a password requirement of any kind besides length and restricting obvious dictionary sequences is well known (even by the US government via its most recent NIST standards) to…

    15 votes

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  2. Maybe a personal opinion but having to search the country code manually by scrolling through the list box is not very intuitive. I would like to suggest have a list of countries followed by their dial code rather than the dial number(country code)

    Also the ability to search by text would probably help for lazy people like me

    1 vote

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  3. I understand Twitch has recently allowed people to use other apps for means of authentication, but please allow users to use U2F/FIDO authentication, this is not only more secure but also very reliable. Having a U2F as primary with a TOTP as a backup is in my opinion the best method of security, given that Affiliate/Partner accounts hold alot of personal Tax information, I feel this fits more as it's such sensitive information.

    21 votes

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  4. First of all, good job on implementing non-Authy, non-SMS 2FA!

    That being said, there's still a major hole in your 2FA implementation, and that's requiring a user to set up SMS authentication before they can set up other forms of 2FA. Unless I've missed something huge, whenever I try to set up 2FA on Twitch, I get directed to put in my phone number first. There's no prompt I can use to skip this step.

    This is completely counter to how a lot of other sites do 2FA, where SMS authentication is an option, not a requirement. You can completely…

    1,207 votes

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  5. Log IPs of all attempted logins to an account. This way we can report suspicious behavior to you and to authorities/banks when it occurs.

    Reason being, I have received multiple 2FA codes on my phone and have no way to report these unauthorized attempts to access my account. I have changed my PW and am still receiving these codes. I have ran two separate virus checkers and come back empty from both.

    Thank you.

    3 votes

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  6. In https://help.twitch.tv/s/article/two-factor-authentication?language=en_US#Emotes?tt_content=two_factor_emote_rewards&tt_medium=notification_center it says that "When you set up Two-Factor Authentication on your account, an Authy account is automatically created for you even if you choose to actively use an alternative authentication app. This means you can fill out Authy’s Phone Change Form and recover access to your account." I don't need you creating an Authy account behind my back. You have to give us the option to undo this.

    41 votes

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  7. when you look in the privacy settings in your account, you can see the full phone number for your 2FA. Can this be blocked? When changing and entering into privacy, pw and 2fa is enabled again. amazon does this and I feel that they are taking our privacy seriously. 2FA just doesn't do it anymore, esp if you can bypass it the first time

    2 votes

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  8. It is so hard to sign in when I do not have a cell phone number for this authy app anymore. Please change this for ppl. This is make it so difficult to stream now. Please go back to the old twitch where I can sign in with just my email please!

    9 votes

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  9. When you sign up for a new account you are asked to input a one time code through email.

    Please implement the One Time Code for ALL, EXISITING & NEW accounts when logging in.

    Context: I do not have an active cell phone, I live in an area that does not receive SMS Text for the login code, therefore I can't use Authy either. I've been trying to log back into my account for about 3 weeks at this point with help from friends, but to no avail it didn't work.

    Conclusion: Please implement this into the login system, it…

    7 votes

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  10. SMS as 2FA is well known to be the least secure of the methods available but still a better option than no 2FA at all, but I suggest an option to disable it as a fallback after having enabled Authy to lessen the security risks to the user account. You could learn from others mistakes such as Reddit's: https://arstechnica.com/information-technology/2018/08/password-breach-teaches-reddit-that-yes-phone-based-2fa-is-that-bad/

    129 votes

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  11. Also provide other options for 2FA apps not just Authy

    162 votes

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  12. Allot of different websites offer this feature, but, how about making it so that if you somehow in someway can't login to your account after reporting missing credentials, it will offer you the chance to send the email about (e.g resetting your password) to an email that you can access.

    8 votes

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  13. It would be really nice to use a usb device for 2auth (something like the yubikeys).

    219 votes

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  14. Could we please move away from the Authy only 2FA implementation currently used and provide standard TOTP and QR codes?

    This would work much better for people who already have a stack of 2FA accounts in other solutions, remove reliance on a single application, fix issues with support (eg. Windows Phone), remove the need for a phone number (important for younger users I'd imagine) and generally increase flexibility and usability of 2FA for everyone by not locking us into a proprietary implementation.

    343 votes

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  15. Support: Alternative email addresses
    Support: Mobile phone recovery process
    Support: Secret Questions recovery

    4 votes

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