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Moderation

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Moderation

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899 results found

  1. How is such a large company so utterly incompetent, it is honestly ridiculous. i posted this message and it was denied due to conflicts?

    "i guess the perspective he draws at makes it hard to convey"

    what in this message was at all problematic??

    Am i meant to guess what the random naughty word is? Why dont you say what isn't allowed. truly insane.

    also the effort to fine this forum is excessive.

    4 votes

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    2 comments  ·  AutoMod  ·  Admin →
  2. IN 2022.05.13 Fri(KST), Some steamers in korea banned for one day. But checking their replay, they didn't found any wrong messeges from their voices except some users didn't follow them, left the chatting and vanished. After that, the streamers reported to twitch this is not a good reporting method, we must change this strange report system. Some of users using that method. they create another IDs and take into streamers that they don't know or they don't want to see them and Left their chats like blamming another country.
    Situation was not good because at that time, Director Keum, who…

    4 votes

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  3. Blacklist a phrase so that any messages containing the phrase are not displayed, currently the only way to achieve this is by using a 3rd party plug-in which can only censor the phrase, however, the rest of the message is still visible.

    3 votes

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    0 comments  ·  AutoMod  ·  Admin →
  4. The current solution for automod is not customizable. It bases a lot of rules on sliders without allowing users to customize wordlists per rule. This is why people use external bots for stuff like this. But that introduces a problem of messages still going into chat.

    Streamers/mods need the ability to specify rule:
    - Name
    - To who rule applies for (ability to exclude vips/subs (per tier))
    - Wordlist/regex/limiters (caps/emotes/repeating words)

    If this would be too much work at least expose the ability to connect to the interface that stops message before it gets sent so people can connect their…

    4 votes

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    0 comments  ·  AutoMod  ·  Admin →
  5. The blocked terms automatically filters uppercase and lowercase together for all entries. It would be great to have a tick box to decide if we want to block terms with a single specific capitalization (teSt) or all possible ones (test, Test, TEst, etc..).

    Example: for blocking specific words using L lowercase as a misused i (TWlTCH=> TWLTCH => TWITCH). This can apply to links with specific capitalization, emotes and more.

    13 votes

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    0 comments  ·  AutoMod  ·  Admin →
  6. Make the automod automatically remove slurs and references to nazis. Why the **** is this not a feature already? why do I have to go out of my way to do this myself?

    1 vote

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    0 comments  ·  AutoMod  ·  Admin →
  7. Recently Twitch implemented a feature to mark users in the chat as suspicious or to restrict their use of the chat.

    But sadly the restrict option only acts as a complete chat ban, which does not help much. (because if someone does not follow the chat rules in streams im supporting as mod, will get a complete Ban)

    My idea is to expand the restrict chat access option, so that suspicious users could be restricted in a way, that their messages will automatically be held back by auto mod for a certain ammount of time (or until a mod releases…

    3 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  8. Presently, when timing out a user in chat, whether it be via a chat command, the value picked is the value set, with no way to increment or decrement it without setting the new value yourself. Instead, could moderators and streamers have the option to use + and - in the timeout commands to adjust timeout lengths?

    For example, a moderator times out user123 via chat by doing /timeout user123 600. They later decide to shave two minutes off the timeout, but we are forced to guess what the new number would be. Instead, perhaps we can also have an…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  9. Twitch's newer features automatically flagging "suspicious users" as well as the ability of mods to "restrict" user messages is a FANTASTIC addition.

    The issue is these flagged messages are currently not added to the users chat log, so when they are banned moderators can't look back later to see what they did, same for the unban requests.

    Can the suspicious/restricted user messages be added to their chat log? Currently they seem to disappear into the ether.

    11 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  10. Allow mods/streamers to know/see if someone is actively trying to get around the channel's banned word list. For example, if we ban the word "test", it would be helpful to know if some is franticly typing every version of that word like "t e s t", t3st", "t3$t", etc. If we use a bot like Fossa, it will quickly nuke the message and the streamer is likewise able to hide moderation dialogues in chat so they are none-the-wiser and not affected. We're at a disadvantage with default twitch.

    96 votes

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    2 comments  ·  AutoMod  ·  Admin →
  11. I have been banned for having an opinion, the mod that banned me probably had a bad day and decided to ban me for having an opinion on something. I used to watch this streamer everyday until i expressed my opinion on something that the mod disagrees with and i got permanently banned. also the mods on this channel never do unban requests, nor does the streamer (its a pretty big streamer) so im stuck in this place where im banned and no one does the unban requests.

    I just think mods shouldn’t have the power to permanently ban someone…

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  12. My account was "automatically flagged and temporarily blocked to prevent abuse" and now I am unable to chat.

    I had not interacted with the channel except to click the follow button prior to this block being applied. To be clear - there were absolutely no messages sent by me to this channel prior to this block happening. I have since sent an unban request, and am still waiting for a response.

    My account now displays "Banned on Linked Account" and searching tells me that 'If a user is seeing this message, they have had another account with their phone/email banned…

    11 votes

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  13. 안녕하세요, 평소에 트위치를 자주 이용하는 사람인데요. 오늘 한가지 굉장히 불쾌한 경험을 해서 고객센터에 도움을 요청합니다. 스트리머에게 일방적으로 폭언을 하는 사람을 완전히 쫓아낼 수 있는 방법이 없나요? 그 사람을 쫓아내면 다른계정으로 찾아와서 또 스트리머를 괴롭히는데, 이걸 막을 수 있는 방법이 없는건지 궁금합니다. 방법이 없다면 제가 아끼는 스트리머는 계속 그 사람에게 고통받아야하나요? 피드백 부탁드립니다.

    1 vote

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    0 comments  ·  Mod Tools  ·  Admin →
  14. Currently "Blocked terms and phrases" section of AutoMod settings in production works significantly different from its specification documented here: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat?language=en_US#UsetheChannelBannedTermssFilter and here: https://help.twitch.tv/s/article/how-to-use-automod#BlockedandPermitted
    Adding "apple banana" to blocked phrases currently will NOT block in chat phrases like "apple and banana" and "banana apple" making it essentially useless for blocking PHRASES, so currently only TERMS blocking is operational. Adding "apple * banana" will block "apple and banana" but will allow "apple and the banana". This functionality was previously working as documented and was altered around 7 months ago. Please either update documentation to reflect that blocking phases is no longer possible…

    5 votes

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    0 comments  ·  AutoMod  ·  Admin →
  15. Currently watcvhing a stream who has accidentally left obs running with an open mic.

    A mod tool that would be invaluable here is an "emergency cut stream" feature that knocks the streamer offline / breaks the stream connection that can then only be corrected by the streamer (maybe invalidating the stream, token, or only being reset by a new connection from the streaming software) to save them from being banned for inadvertently broadcasting something against ToS.

    9 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  16. When a user is flagged as a possible ban evader in the mod tools, can we have it show the linked accounts that set off the alert for possible ban evasion?

    61 votes

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    4 comments  ·  Mod Tools  ·  Admin →
  17. can you make a program that beebs all the forbidden words races slurs it hard to anticipate what people will say in game chats and i don't like having to delete vids because someone says something that is against the rules could they work on something to make it easier for us streamers

    1 vote

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    0 comments  ·  AutoMod  ·  Admin →
  18. As a mod for multiple channels within the same community being targeted by view bots, I would like an option to see the people who are viewing the stream vs. just the "users in chat" list as it does not show any bots, and the numbers do match up 99.9% of the time. I'm still uncertain of the distinction between the two metrics, and on that note, if there was a count for the users in chat, for regular users, VIPs and moderators alike, that would be very helpful so at the very least I could spare myself from counting…

    3 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  19. As both a streamer and a mod for many channels, I would love the ability to expand the filtering of "Users in Chat" beyond just searching by name.

    I'd like to example filter by Account Age (to help find bot accounts or trolls), filter by length of time following a channel, filter by subscriber tier, etc.

    This would be very very useful, especially when trying to find suspicious accounts, ban evaders, bots, etc, for larger channels that have endless lists of viewers.

    Thanks!

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  20. Along the lines of the new restricted user function, a good tool for creators and channel moderators would be the ability to see users who have current bans in channels you may care about.

    I.E. Similar to the autohost function, you could set a list of channels where you want to maintain similar moderation standards (this would be useful for communities such as NoPixel, content creator houses, and streamer friends, etc.). So Person A could put Friend B and Friend C's channels on their channel's automod list. Banned User 1, after being banned in Friend B and C's channels, decides…

    1 vote

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    0 comments  ·  AutoMod  ·  Admin →
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