211 results found

1. "/modchat"

   as a mod it would be helpful if i could talk to all the other mods without having to whisper them each individually once by one.....all we would have to do is type "/modchat <message>" and it would show up in chat like the ban, timeout, purge messages do. All mods can communicate without the rest of chat seeing it. Also, they can be pinned for important channel stuff like in discord, so any mod coming into chat can see what's new or changed with regards to the stream rules and such

   1,014 votes

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   69 comments  ·  Mod Tools  ·  Delete…  ·  Admin →
   Investigating  ·  AdminShimesaba (Product Manager, Twitch) responded

   We would definitely like to give Mods a way to communicate with each other more easily, and are starting to explore implementation options.

2. More options for moderator chat tool

   The new moderator chat feature is a really good base point for enabling moderators to do great work but can I suggest some more options for the future of this feature? Options such-as being able to search the chatlog (maybe by date or just by words) , being able to delete your mod comments, and real time refresh on the chat when were pop out mode

   1 vote

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   0 comments  ·  Mod Tools  ·  Delete…  ·  Admin →

3. ability to see former names of users or

   Implement the ability to apply for a viewing of previous account names for moderation ability.

   3 votes

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   0 comments  ·  Mod Tools  ·  Delete…  ·  Admin →

4. Delete individual messages without purging

   You can do this in VODs, why not while live? Many times a user simply made a mistake and didn't realize the full rules. I don't want to remove all context of our conversation because they put a word in a message they didn't realize was banned.

   Also it's confusing for new mods to time-out instead of deleting an offending message.

   9 votes

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   1 comment  ·  Mod Tools  ·  Delete…  ·  Admin →

5. Give Mods an "Emergency Brake" to stop the stream

   Occasionally, streamers accidentally leave their streams on with a hot mic and even cam. During this, streamers can unintentionally reveal embarrassing and inappropriate things on-air without their knowledge with mods only being able to host another streamer as their only tool to stop the damage. Unfortunately, those watching outside their browser can be unaffected by hosting and still be watching the stream. I think these incidents can remedied and prevented by giving mods a sort of "Emergency Brake" to stop the stream. I believe this function should be optional for safety reasons so that the streamer can decide for themselves if they want to give their mods the ability to do this. An additional benefit of this is that it will make mobile gaming (particularly adventures games such as Pokemon Go) easier to stream as streamers will not have to worry about being far away from the controls to turn the stream off and instead have their mods do it.

   Occasionally, streamers accidentally leave their streams on with a hot mic and even cam. During this, streamers can unintentionally reveal embarrassing and inappropriate things on-air without their knowledge with mods only being able to host another streamer as their only tool to stop the damage. Unfortunately, those watching outside their browser can be unaffected by hosting and still be watching the stream. I think these incidents can remedied and prevented by giving mods a sort of "Emergency Brake" to stop the stream. I believe this function should be optional for safety reasons so that the streamer can decide for themselves… more

   251 votes

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   19 comments  ·  Mod Tools  ·  Delete…  ·  Admin →

6. Create community specific moderators.

   I mod for team Tempo Storm. Every streamer is added to the Tempo Storm community which we use to promote who is online in our website or through apps or bots on discord/curse. My role is to ensure every team member, no matter which game they are playing, is doing well and chat is behaving. This is sometimes hard to do if the streamer hasn't met me through the team contacts, or some other reason. These streamers may be hesitant to mod me or others like me in the same role.

   So my suggestion is to add a community based global moderator for team managers and staff to be instantly recognized and trusted when entering a streamers channel that belongs to your team.

   Twitch name: Hazard_TS
   Tempo Storm: Assistant Community Manager

   I mod for team Tempo Storm. Every streamer is added to the Tempo Storm community which we use to promote who is online in our website or through apps or bots on discord/curse. My role is to ensure every team member, no matter which game they are playing, is doing well and chat is behaving. This is sometimes hard to do if the streamer hasn't met me through the team contacts, or some other reason. These streamers may be hesitant to mod me or others like me in the same role.

   So my suggestion is to add a community based… more

   8 votes

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   1 comment  ·  Mod Tools  ·  Delete…  ·  Admin →

7. Implement full chat lockdown/moderated mode

   In the sense of IRC's +m channel mode, only moderators and higher would be allowed to speak.

   Useful for:

   Announcements
   Aiding in spam cleanup
   Crowd Control

   This, I think, would be essential to mods of event streams, and other high traffic channels.

   50 votes

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   3 comments  ·  Mod Tools  ·  Delete…  ·  Admin →

8. IP banish people from livestreams

   Allow broadcasters to ip ban viewers from their stream & no longer watch there stream. Also an option for broadcasters to set this permission for moderators if they are comfortable.

   8 votes

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9. Banned List and Reason for Banned

   Replicate the "Blocked List" commonly used by Twitter. This can be implemented by modifying how the banned button works. Here is a simplified breakdown:

   1. Upgrade banned button to not instantly ban, but bring up a radial list with reason for banning. This would cut down on accidental mod missclick and add more weight to banning. Reasons can be something like "Racist/Homophobic remarks, Threating, or Other with a text box."

   2. Log the number of bans per option with account. After 3x strikes user is added to a list associated with the banned reason and notified via email. Notification is important so the user can have a chance to appeal being added to the list in case of mistakes or trolling.

   3. Twitch streamers can Opt Into list that match their streams culture. Ok with foul language? Don't add the naughty words list. An added bonus would be to only add the radials to the pop up in step 2 if they are subscribed to that list. This helps mods know what to ban people for if not properly specified.

   Replicate the "Blocked List" commonly used by Twitter. This can be implemented by modifying how the banned button works. Here is a simplified breakdown:

   1. Upgrade banned button to not instantly ban, but bring up a radial list with reason for banning. This would cut down on accidental mod missclick and add more weight to banning. Reasons can be something like "Racist/Homophobic remarks, Threating, or Other with a text box."

   2. Log the number of bans per option with account. After 3x strikes user is added to a list associated with the banned reason and notified via email. Notification is important so… more

   5 votes

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10. Give channels the ability to ban all recently created accounts from chatting in their channel

    This is similar to the idea of banning abusive troll users at a certain IP address, https://twitch.uservoice.com/forums/310201-chat-messaging/suggestions/7956255-ip-ban-from-channel.

    In that request, a Twitch dev gave the following reasons for why such a ban would be hard to implement:

    1. IPs change. A lot. A broadcaster might lose a significant portion of their audience, and viewers might get confused if there are a lot of banned IPs (such as universities).

    2. System load. Looking up a enormous list of IPs to see who is allowed to watch on every single video play is an enormous system load I’m not sure we’re willing to take on.

    3. Support costs. “Why can’t I watch X/Y/Z, I don’t know who they are” would come up. Our support isn’t free, and we’d like to be able to focus on issues like passwords, bugs, etc.

    I propose something slightly different to get around the problem of IP addresses being an unreliable way to ban toxic, abusive troll users. Rather than ban an IP address from chatting, give individual channels the ability to block *all** "recently" created accounts from chatting in their channel*.

    So, for example, give individual channel owners the option of blocking all new accounts created in the last 24 hours from chatting in their channel. After 24 hours, the new accounts are then allowed to chat.

    Such a feature would make it harder for persistent trolls to evade chat bans by creating new accounts. It also doesn't depend on a user's IP address, it is address independent.

    I mean, some broadcasters, like TotalBiscuit, don't even allow anyone who's not subscribed to chat in their channel, by making chat subscriber only. A temporary chat ban of recently created accounts is like that.

    This would make it so that a recently chat-banned troll can't just make a new account and immediately return to trolling a particular channel.

    This is similar to the idea of banning abusive troll users at a certain IP address, https://twitch.uservoice.com/forums/310201-chat-messaging/suggestions/7956255-ip-ban-from-channel.

    In that request, a Twitch dev gave the following reasons for why such a ban would be hard to implement:

    1. IPs change. A lot. A broadcaster might lose a significant portion of their audience, and viewers might get confused if there are a lot of banned IPs (such as universities).

    2. System load. Looking up a enormous list of IPs to see who is allowed to watch on every single video play is an enormous system load I’m not sure we’re willing to… more

    59 votes

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    4 comments  ·  Mod Tools  ·  Delete…  ·  Admin →

11. Apply the longest duration timeout rather than overriding the previous.

    It is a common occurrence for moderators to judge transgressions differently from each other, or from the broadcaster, and apply different timeout lengths. I feel moderators could benefit from having the timeout duration for the specified user not overridden by subsequent timeouts, but rather have a notice given to the mods specifying the remaining timeout for that person.

    35 votes

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    2 comments  ·  Mod Tools  ·  Delete…  ·  Admin →