211 results found

1. Allow MODS to see and edit clips

   Submitted this in another section of uservoice also under streaming features, but to make this more targeted.

   1) Allow channel moderators the ability to see all clips that are created for a channel they moderate for.
   a) should be able to search clips by specific keyword, category, date, time frame, user
   b) should be able to edit title which may be indexed on 3rd party sites
   c) should be able to "Disable" a clip. This 100% doesn't mean to delete it, only make it non viewable on the internet to the general public. Deletion can then be handled by caster or channel editor if for some reason caster wants to download the lip to use it elsewhere or save it for posterity on a local hard drive.
   2) There should be a button to generate a CSV file of all clips on a channel user moderates for. This would show (User, Account Owner, Category, Title, CreationDate, ClipURL, and status (ie active, disabled, deleted )

   Submitted this in another section of uservoice also under streaming features, but to make this more targeted.

   1) Allow channel moderators the ability to see all clips that are created for a channel they moderate for.
   a) should be able to search clips by specific keyword, category, date, time frame, user
   b) should be able to edit title which may be indexed on 3rd party sites
   c) should be able to "Disable" a clip. This 100% doesn't mean to delete it, only make it non viewable on the internet to the general public. Deletion can then be handled by caster… more

   12 votes

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2. Sub mode

   Need to create a gifted sub mode and sub mode. I notice watching gta rp that all streamer go to sub mode and still get a toxic chat because of the gifted subs. Either make it two different modes or make it so that the longest following channel gets the sub and not the new ones that hops into other streams

   2 votes

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3. Integrate feedback of a moderator

   I'm a moderator for a small channel, seen that I like to partecipate to other communities there could be the chance to be the mod of other streamers and a feedback tools could be helpful to give this chance. So integrate, for example, after a month that I partecipate as moderator of a community an istrument to give feedback how is good to keep clean and friendly a community.

   2 votes

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4. Mod Icons Issue - Banning & Unbanning

   I mod for a stream with 2k+ chatters and we often have several mods in at one time. Unfortunately we've had some issues with the ban icon that shows up next to usernames in the chat. When two mods hit the ban icon at nearly the same time, the first bans, but the second mod who hits the icon - even immediately after - unbans the user on accident. This is a bad design, I feel, because if a mod does not notice the user has been accidentally unbanned, then they are free to return and repeat their behavior. It also disrupts moderation when we have to whisper one another to coordinate so that there isn't a repeat of the ban/unban issue. Today it happened repeatedly - two mods tried to ban a user, who was accidentally unbanned, then both tried to correct it, and accidentally unbanned again.

   Instead of forcing mods to designate "jobs" to each other to prevent this from happening, I'd like to request a cooldown on the unban feature, or better yet, make unbanning only available through a chat command or the user card rather than the mod icon in chat. It would make moderation much easier because we would avoid stepping on each other's toes. Banning is a serious decision and I think unbanning someone should be a bit more difficult than accidentally tapping an icon. Thank you!

   I mod for a stream with 2k+ chatters and we often have several mods in at one time. Unfortunately we've had some issues with the ban icon that shows up next to usernames in the chat. When two mods hit the ban icon at nearly the same time, the first bans, but the second mod who hits the icon - even immediately after - unbans the user on accident. This is a bad design, I feel, because if a mod does not notice the user has been accidentally unbanned, then they are free to return and repeat their behavior. It… more

   13 votes

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5. Canned responses for Twitch mods

   It would be fantastic if as a streamer, I can create canned responses for my mods to use in chat whenever someone violates the rules or has an FAQ. The benefits of this would be:

   • Saved time for my mods as they won't have to type out messages
   • Consistent messaging for my channel
   • Easier to bring on new mods and less of a learning curve

   Let me know if anyone has any feedback!

   8 votes

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6. moderators command

   Making a moderation feature that allows channel owners to give permissions to each individual moderators. This feature will give certain moderators access to manage commands/other features that only editors could access before. for example twitch has An editor role and a moderator role that can manage the broadcasters channel,right? so by adding a tool that allows certain editor commands/abilities to each individual moderators would be helpful to the channel owner, this command would need to be authorized by the owner of a channel or a editor. similar to how discord servers work(server owner can give any member of the server any commands they wish) Please consider the idea thank you for taking the time to read it!

   Making a moderation feature that allows channel owners to give permissions to each individual moderators. This feature will give certain moderators access to manage commands/other features that only editors could access before. for example twitch has An editor role and a moderator role that can manage the broadcasters channel,right? so by adding a tool that allows certain editor commands/abilities to each individual moderators would be helpful to the channel owner, this command would need to be authorized by the owner of a channel or a editor. similar to how discord servers work(server owner can give any member of the server… more

   9 votes

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7. Ability to move chat switches down below the chat

   We need additional buttons at the bottom of the chat next to the "setting" button, such as "subscribers-only mode" and "emote-only mode" instead of open settings or type command, or turn into mod view.

   1 vote

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8. twitch moderator app updates

   i wanted more moderator options on the twitch app will this ever happen? or has it been an idea or ect

   1 vote

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9. Permaban and timeout duration suggestions

   Recently there was a change in the permaban system so when you permaban a person he can't see chat anymore. I understand that this is added to prevent harassment and stalking, but I think it's not fair, what does his typing something bad in chat has with his reading the chat? If he violated rules by typing something inappropriate, I just ban him from typing, that's only fair, but I don't want to ban him from reading. It's not only unfair but also encourages people to create alternative accounts to be able to read chat again while they could stay on their original account if they could still read chat even without typing anything.

   It wouldn't be a problem if streamers had the ability to timeout viewers for any amount of time, like instead of permabanning someone you just timeout him for 10 years or so (it would be great meme material also), but you can't timeout viewer for more than 2 weeks, and there's a huge gap between 2 week suspension from typing in chat and permabanning the person. Imagine if there was no options between 2 weeks in prison and a life sentence in real life.

   So, my suggestion is - you should either allow the streamer to choose if he wants to ban the user from viewing chat when permabanning him, or allow the streamer to timeout viewers for any amount of time, or just revive old /ban in form of /timeout forever.

   Recently there was a change in the permaban system so when you permaban a person he can't see chat anymore. I understand that this is added to prevent harassment and stalking, but I think it's not fair, what does his typing something bad in chat has with his reading the chat? If he violated rules by typing something inappropriate, I just ban him from typing, that's only fair, but I don't want to ban him from reading. It's not only unfair but also encourages people to create alternative accounts to be able to read chat again while they could stay… more

   3 votes

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10. Cash App / Burger King Solution

    Include a setting that the streamer can set to moderate gifted subs.

    Example...
    Streamers can turn on and set a threshold setting where the gifted subs need to be approved.

    Therefore, if I set my threshold to 100, that means if one user gifts more than 100, I must approve it.

    1 vote

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11. Subscriber Slow Mode

    Have a slow mode for subscribers.

    There is a possibility for partners to activate a setting in which all subs are immune to slow mode.

    My idea is that there are two different slow modes, one for all users (the one that already exists) and one for subs. My idea is that both are controlled either by chat commands or from mod view.

    This would be useful if you would like to give the Subscribers who are supporting you another benefit, also, as they're paying (or supporting with Prime) they probably are less likely to spam or disobey rules.

    Thanks for your time!

    Have a slow mode for subscribers.

    There is a possibility for partners to activate a setting in which all subs are immune to slow mode.

    My idea is that there are two different slow modes, one for all users (the one that already exists) and one for subs. My idea is that both are controlled either by chat commands or from mod view.

    This would be useful if you would like to give the Subscribers who are supporting you another benefit, also, as they're paying (or supporting with Prime) they probably are less likely to spam or disobey rules.

    Thanks… more

    1 vote

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12. Zoom to time index in users's message log from ban/timeout date on user card.

    When I open a user's card from the chat, and can see that they've been banned or timed out, each occurrence has a timestamp on it. Make the instance clickable, and have it zoom to that time index in the message log, even if it was month's ago, so I can get context on what they were banned or timed out for.

    5 votes

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13. Mobile: Click on a mod's name should not bring up mod actions

    Mods cannot timeout/ban each other, so showing the mod actions view adds an unnecessary step when I want to access the simple user actions box. (this intermediary view could be retained for broadcasters, however, in the rare event where the streamer would like to apply a moderation action to a mod)

    3 votes

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14. In IRC, include user_id and user_login as tags on mod and VIP notices

    userid and userlogin tags for IRC notices would help with further programatic actions instead of replying on parsing the display name from the notice. Parsing a display name does not always work to retrieve user information (e.g. when in Korean).

    6 votes

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15. Disable chat ban buttons when they're hidden behind the emote/bit menu

    I keep "show moderation actions" turned on (adds ban/timeout/delete buttons next to names in chat) in the two channels I moderate.

    The other day I accidentally banned someone while on the chat emote menu, with a simple jiggled-mouse misclick. Turns out the tiny sliver of ban button visible on the left side of the emote/bit panels works just fine.
    I don't care whether I see it, I just don't think it should be usable. In my opinion, the only functional ban buttons should be ones with chat displayed next to them.
    I can't imagine any reason a person would reasonably mean to ban someone behind there, when you can't see who's posting or what they said.

    ---

    (Just in case it's relevant, I do most of my modding from my PC, browser is Firefox)

    I keep "show moderation actions" turned on (adds ban/timeout/delete buttons next to names in chat) in the two channels I moderate.

    The other day I accidentally banned someone while on the chat emote menu, with a simple jiggled-mouse misclick. Turns out the tiny sliver of ban button visible on the left side of the emote/bit panels works just fine.
    I don't care whether I see it, I just don't think it should be usable. In my opinion, the only functional ban buttons should be ones with chat displayed next to them.
    I can't imagine any reason a person would reasonably… more

    1 vote

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16. Add chat moderation tools to mitigate serial ban evaders

    Sometimes the chat experience is impaired by trolls continually and relentlessly creating/using additional alternative accounts to repeatedly circumvent any ban, return to chat, and continue spamming or harassing the channel.

    I suggest that Twitch provide an additional set of moderation commands, capabilities, and information in the chat-related APIs and IRC interfaces to assist broadcasters and their channel bots to control abuse in these types of situations.

    Some ideas for suggested channel Moderator Commands/Options to Add:

    • "Approved" chatters list - A List/Hash table of unlimited size for any users manually approved by a moderator to chat plus a list of all the users who have in the past already sent a chat message to the channel before and not been Banned or Purged since their last message.

    • Two-Levels of Approval that can be applied to any Chatter: (1) Automatic/Normal, (2) Validated by Channel Extension or AddOn, and (3) Moderator-Sanctioned Approval
      ** An "Approved-Users Only Chat Mode", for emergencies, separate from Followers-Only chat that can be set to either Level 1, 2, or 3.
      ** An additional option for FollowerOnly,SubOnly, EmoteOnly chat to make "Approved" chatters exempt that can be set to either "Level 1", "Level 2", or "Level 3" Approved chatters.

    • Option to Require Two-Factor Enabled on non-Mod Twitch accounts to send chat messages (Essentially, the chatter will have verified one step beyond e-mail address).

    ** Suboption to exempt users from 2fa requirement "just to chat" who meet another criteria such as "Subscribed, Approved Level 1, Approved Level 2, Approved Level 3, Chatted here before, Prime/Turbo user, or Account older than X days"

    /GBAN - "Ghost Ban" / "Stealth Ban" - The same exact usage as the traditional /BAN command; However, when chat messages by affected user are purged the CLEARCHAT IRC message will be restricted to users not affected by a ban -- No chat connections from the user affected by the ban will receive any feedback or user-interface change showing that offending messages have been removed, nor that they are now affected by a ban. Everyone else in the channel will see the CLEARCHAT / <message deleted> entries for the Ghostbanned user. If the GBAN'ed user tries to send additional messages to the channel, the server should simulate that they have gone through successfully.

    /WBAN <user> [<{IP|SUBNET|SITE}>] [<{EMAIL|EMAILDOMAIN}>] [<LEVEL>] - "Watchlist Ban" - A type of automatic ban based on details watchlisting - but a channel should be limited to a small number of entries, and the target user must already be Timed-Out, Normal-Banned or Stealth-Banned. A copy of the target account's IP Address, Subnet/24 or IPv6/64, Site /16 or IPv6/32, Email Address, Email Domain, Hash of payment account Id, Etc are recorded in a Hash Table of "Watch" items for the channel - The first time a new user who has never messaged the channel sends a message, their account items are checked for matches in the Watchlist hash tables, and if there is a match on a selected watch item: the new account is automatically added to the Banlist or Gbanlist - ONE TIME Only, and channel moderators should be alerted through the modlog.

    An approval level is Attached to the WBAN, and Chatters at the level or Higher than the level specified are exempt from Watchlist checks.

    Some ideas for suggested capabilities to Add:

    • IRC Tags for chat messages that allow a channel bot to see immediately when a chat message is the "First Ever" in that account's history: chat message a new user sent to the channel, including the account's creation date.

    • 3rd party external app/extension based approval of new chat users. Allow a channel to optionally require new users who join a channel for the first time to chat: grant permission for access to email and IP address data and interact with channel "Access Control" overlay extension that will provide an approval before a new chatter can post ther very first chat message (That may involve answering questions, acknowledging additional rules or policies, or verifying info, may be immediate approval, or delayed approval).

    Sometimes the chat experience is impaired by trolls continually and relentlessly creating/using additional alternative accounts to repeatedly circumvent any ban, return to chat, and continue spamming or harassing the channel.

    I suggest that Twitch provide an additional set of moderation commands, capabilities, and information in the chat-related APIs and IRC interfaces to assist broadcasters and their channel bots to control abuse in these types of situations.

    Some ideas for suggested channel Moderator Commands/Options to Add:

    • "Approved" chatters list - A List/Hash table of unlimited size for any users manually approved by a moderator to chat plus a list of all… more
    20 votes

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17. Please have an option for non-mod settings to appear before mod settings

    My issue is that mod settings appear before non-mod settings. I do not use the mod settings that often, and I have sometimes cleared chat by accident.

    1 vote

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18. Allow Right Clicking Messages for Mod Options

    A lot of the time I'm chasing a name around a moving chat trying to right click it for the Purge/Ban interface. It would be way easier if I could see a message that needs to be purged that warrants a ban and just right click the message itself to get that popup interface.

    3 votes

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19. Mods can highlight certain users messages

    Allow mods to highlight users so that they can see them easier in chat. This would make it easier to mod repeat offenders.

    1 vote

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20. More timeout options (or Purge option) for Twitch app!

    Right now on the twitch app, you can tap someone’s name for the ban and timeout options to show up. However, when using timeout, it defaults to 10 minutes. Please add options to the timeout feature on the mobile app that allow mods to choose between different set times for a timeout. Such as: 1 second(purge), 1 hour, 1 day, ect. My biggest wish is to just being able to purge someone’s messages from stream when I need to mod from mobile. If more timeout options can’t be added, then at least add a ‘Purge’ option to the app that only times someone’s out for 1 or 2 seconds

    Right now on the twitch app, you can tap someone’s name for the ban and timeout options to show up. However, when using timeout, it defaults to 10 minutes. Please add options to the timeout feature on the mobile app that allow mods to choose between different set times for a timeout. Such as: 1 second(purge), 1 hour, 1 day, ect. My biggest wish is to just being able to purge someone’s messages from stream when I need to mod from mobile. If more timeout options can’t be added, then at least add a ‘Purge’ option to the app that… more

    3 votes

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