Allow Twitch support team to receive video files
I recently had an issue with audio that I needed to send in a bug ticket about. There is no way to show an audio issue using screenshots, so I took a video demonstrating the problem. I found out that the Twitch support team can't receive video files at all. A support team for a video/audio streaming service that can't receive video? Come on Twitch, support your support, give them the ability to receive video, it's so much easier to troubleshoot issues and bugs when there is visual/auditory proof.
3
votes
BladeBraverTTV
shared this idea
Hey there,
We do allow users to attach files to their cases, including video files.
Cheers