Report admins closing ideas/bug reports when they have not been addressed
Admins often close bug reports of issues people are having without addressing and fixing the problem first. There needs to be a way to report this and reopen tickets that shouldn't be closed in the first place.
PLETHEBESTnetworks
shared this idea
Twitch
responded
Hey there,
I just wanted to give some context on this. We tend to close bug reports or reports of issues if there has not been any activity on the post for more than a year. If you are still experiencing a bug you are welcome to open a new thread so others can give their feedback as well.
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Trendyfloof
commented
I HATE WHEN TWITCH SUPPORT CLOSES MY TICKET WITHOUT RESOLVING IT. ANYONE WHO DOES THIS SHOULD BE REPRIMANDED AND IF THEY DO IT REPEATEDLY THEY SHOULD BE FIRED. TWITCH SUPPORT IS LAZY FRUSTRATING AND USELESS. TWITCH SUPPORT IS THE WORST. THEY ARE CONSTANTLY CLOSING TICKETS AFTER JUST A COUPLE REPLIES.
It sucks we cannot report twitch mod/admin replies either!!
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PLETHEBESTnetworks
commented
It was closed in just a few days, also you haven't addressed the issues I raised!