Watch Streaks Dropping Incorrectly Despite Watching Streams
I am reporting a persistent issue with the Watch Streaks feature that has been affecting me and several other viewers since it was rolled out. Even when I have clearly watched the latest live stream of a channel, the streak frequently shows as broken or about to break shortly after the stream. This is extremely frustrating, especially when the streamer does not offer a VOD, clips, or did not post a story that could be used to save/restore the streak. Once the streak drops, there is often no way to recover it, which defeats the purpose of the feature entirely.
I have noticed this happens randomly across different channels and at any time. It does not seem to follow any clear pattern related to stream length or timing. What I have observed is that the issue occurs far more often when I use the Twitch website. When I watch exclusively through the mobile app, the streaks stay intact much more reliably. I have also experienced situations where the expected warning notification about an expiring streak simply does not appear, leaving me unaware that my streak is about to drop.
I have spoken with multiple other viewers who are dealing with the exact same problem. It feels like a tracking or sync issue on the backend that is not correctly registering watch time in certain environments, particularly on the Twitch website. The feature is meant to reward consistent viewing, but instead it is causing unnecessary stress and punishing viewers for technical glitches.
I kindly ask the Twitch team to investigate the watch time tracking logic, especially for the web platform, and to ensure that streaks will only break when a stream is genuinely missed. Adding a more reliable restoration mechanism or fixing the notification system would also help a lot. Thank you for your time and for considering this report.
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mrsimon003
commented
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